There is a roach infestation and when I went to the front counter they did not even seem surprised by it. Can’t even get a refund

A roach was walking on the wall in the room. I will never stay there again!

Did not look like the pictures.

I loved the price, however several of the rooms on the back of the building looked broken into due to the windows being broken. I also saw several roaches.

Good Service

It's good to keep in mind for the future travel in the area.

Gashes on walls stains in pillow cases blankets bedding cutouts on carpet floors calcium buildup on shower heads hairs in sink and from other people on towels.

Service was okay. The night clerk booked us into a room and when we entered the room, someone was sleeping in the bed. The clerk apologized and gave us another room that was okay. The hotel is old and dated, carpets are stained and vast improvements could be made. The price was right for what we needed at the beginning of our trip.

I trust expedia but this place in bad

Ok for a nice, quick stop.

It was very relaxed but not very modern and could use some improvements in terms of room and accessible essentials.

The staff was amazing over here, but I felt that they could either renovate the motel or make some changes to make it look better

I felt extremely unsafe at your property. The windows were busted out of many of the rooms, there were people standing in doorways staring at us as we drove in. Some were smoking. There were women that may have been prostitutes walking about the property. It is obvious that many of the rooms are being used as residences rather than just a hotel room even though the windows of said rooms were broken out. They had blankets hanging in some of those windows. When I spoke to the lady at the front desk she told me that “we are just remodeling” and that the back lot rooms are all empty. I asked to use the bathroom but she said she didn’t have a key to it so we were unable to do so (not that I probably really wanted to thinking back). When I notified the desk clerk that I and my companion are disabled and can’t traverse stairs she told me that she didn’t have any rooms downstairs. The only rooms that have been renovated are upstairs and there is no elevator. I have never felt so blindsided and misled by an advert for something in my life. This place looks like it’s been shut down for years. The pictures make it look beautiful. False advertising doesn’t begin to touch what we experienced!

Very clean and nice inside the rooms.

Clogged toilet and cockroaches in the rooms. Definitely not a place to take kids at all!!!

Great hotel in Merced for many decades. Best use for the conferences and workshops.

Nice staff, good stay

I wasn’t satisfied checked out same day use my key to open the door just to make sure it worked. Came back later that day to sleep about 9:30 PM and found water on the floor of room asked for a refund and they did not give it.

Its one of the most Unssafe places.. .. full of drug addicts & Gangsters People fighting screaming & attacking new guests ...People openly taking drugs .. .NO Guest cars not even a single vehicle was parked there.. Entire area os filled woth homless addicts I spent some time..there... then backed off and did NOT even-- check in !! IF I had parked my expensive jaguar out there... it woukd have been ONLY One out there and definitely broken in ... .. my friend cane in his BMW for a meeting and he felt the same he refused To get out of his car and strongly advised me to.NOT Stay there ...!! Hence i did Not check in.... I just went to some other place PROPERTY Is Nice Staff is Good But Its entrance and surrounding area and hotel parking is so UNSAFE ..that its almost impossible for Normal people to stay there

Breakfast a real let down.. Poorly presented and non appetising.

Nasty dirty looks nothing like the pictures like at all. Roaches melted mold things are killing falling apart that refrigerator had no freezer it was broke down . Drug Traffic .

No comment

Great staff, building needs investment

no breakfast as promised, not clean, noise etc

It looked like a homeless camp at one end of the property.. Many things are worn out or broken. This might have been very nice in it's day, but it's day is long gone

We heard people from room next door. Talking really loud. Making noise. AC/heater didn’t work.

I don't like that this place looked like a place for loiters to just hang around as they please and and it seems there maybe people to living in this place using it as their home. As you walked right into the entrance there are people just hanging out around the place and it reeked of unpleasant smell.

The gentleman at the desk was very kind and helpful. But the hotel itself is rundown. No and borded up. They have a contract with the county to house some homeless people.

The people were fine, the place seems ancient. They allowed di6d which is why we stayed there

Not like the photos, in very poor condition.

Great service .just the building is old and needs some repair and new outlook

Quiet and Clean 👍😜