Friendly and kind staff

Good convenient location to downtown Kamloops. Easy access off freeway and easy access to the North Shire.

No hot water. Poor internet. Nice and clean

Great

Overall our stay was good. Hotel was clean and updated. The lobby is beautiful and those warm cookies at check in are a real treat. Our suite was great. The wifi is terrible though so if thats important to you, you may want to book elsewhere. Service was not good either. We had to ask 3 times for more towels at our room. Our suite was for 6 and they only provided 4 towels. There were never towels at the pool either which was inconvenient and cold after a swim. It may be that they are short staffed but for the price, those things need to be taken care of. Its one of few hotels in kamloops that do not have a complimentary breakfast which is too bad. We loved being close to Riverside Park. The beds were fine, pull out couch was uncomfortable but they usually are. We would stay here again if we couldnt get into our top choices which is what happened this busy long weekend. It definitely wouldnt be a top choice though.

This is a terrible double tree. It smells and staff is rude. They kept up charging us for things that should be included

I liked that the rooms were spacious and comfortable and check in and check out was quick and easy. The coffee provided in the room was good. I didn't love that our room was behind the elevators so I heard them go up and down all night. While there was wi-fi included, it didn't work well for me. There isn't enough parking on site.

The hotel dose have nothing even the internet, the pool and hot top were unavailable, staff were rude

Limited parking

No AC , it was pretty hot to sleep at night.

Nice rooms. Staff was polite. Bar closed early and breakfast wasn’t included

The fresh warm cookies upon check in after a long day of driving was a win for me. Great place to stay when in Kamloops

I generally find Doubletrees to be good hotels, and this one in Kamloops is no exception. Our room was a good size, quiet, and very clean. It had modern, updated decor and a mini-fridge. I found the bed (a queen) very comfortable, with a good mattress. The bathroom was all-in-one -- sink and counter inside, not outside in the room. The hotel is downtown, in a good location for walking around. It's a pretty short cab ride to the airport (under 20 minutes). Also, the front desk staff were pleasant, professional, and very helpful. We had a problem after checking out -- the cab we pre-booked to come at 4:15 a.m. to take us to the airport did not show up. The company would not send another. The overnight desk agent was right on it. He recommended and phoned another company, which came on a rush basis. He really helped us out. In short, a very nice hotel and great service. I would happily stay there again.

Clean and comfy

They need to equip rooms with Microwaves for convenience sake. They should work on Breakfast too, they don't provide it for free.

Was a great stay.

It’s awesome place to stay

The location is fine, easy access to anything downtown but like so many of our communities across this country the homeless hanging around even in the parking lot asking for handouts is annoying. We stayed in room 501 and there is an annoying drip or expansion/contraction of piping that just doesn't go away. Lasted all night. Breakfast in the restaurant was okay.

Hotel was in a good location close to downtown. Only complaint was the shower head barley had any water coming out of it. Staff was really friendly

Pros: very clean and well-maintained if a little worn, close to the center of town, restaurant on site. Cons: very basic amenities, such as no microwave and rather slow wifi, slightly cramped room. Staff seemed eager to be helpful. Totally adequate for quick stay and good for the price.

Our stay was fantastic from start to finish. The staff were friendly and informative. Our stay was 5 days. The entire hotel was very clean. When I requested a room where we could get the most rest (my husband wasn’t feeling well), that’s exactly what we received. I would recommend asking for a room on the 5th floor. We’ll return here every time we come to Kamloops.

Very peaceful

I could hear every elevator open, every person taking in the hallways. I could hear the people above and next to me. Room 215 was the worst!

Love the hotel. Clean and friendly staff. Would have liked a more traditional restaurant

This is by far one of my favorite places to stay when going though Kamloops.

Excellent host upon check in helped me register for Hilton rewards, the rooms are a tad small then normal rooms in the area but the soundproofing is one of the better ones… parking is a tad of a headache when your driving a full size truck… overflow has a bit more room for trucks. The pool and hot tub outside were nice… nice sized tvs in the rooms… premium wifi does come at a cost so just used our mobile hotspot the entire time.

The lobby was very inviting and front desk peoe were excellent on check amd check out. The room was large, clean and well layed out. The pool area was dirty and difficult to find. The property did not have alot of parking.

215 is not a good room. Could hear the main lobby door open and close all the time. A/C fan was noisy and intermittent. Bed was great but the peripheral noises kept waking us up.

Staff were friendly, helpful and professional. Didn't realize they don't clean the rooms daily to replenish the towels. We were there for 3 days and had to ask for more towels as they only leave 3 per room. Guess I would like to see more proactive common sense - 2 people staying for 3 nights but only 3 large bath towels - at minimum 4 would be smarter.

Great service and very clean.

Everything

The soundproofing between rooms was not as good as in most other hotels I have stayed at.