BTW - The refrigerator door would not close all the way. fun to have R2D2 bring me ice

We had a very nice stay. The rooms were clean and quiet and the hotel staff was very friendly and helpful.

Good

The valet guy was great. Front desk was adequate but when bar is closed front desk should be able to sell a bottle of beer. Other than that Hotel was exactly as expected

I loved the contemporary feel. The area to the left is a little dirty, but a twenty minute walk to right and you’re in the heart of Beverley hills. Staff was super helpful and rooms were tidied perfectly. Would recommend!!

Good for the price

Breakfast being served is a must

We had a very short stay but rooms are spacious and clean.

Overall good but expensive

Parking is very confusing, inconvenient & expensive. Ramp goes up is narrow & circle around until you reach the 5th floor. No other exit! You can’t park when you check in unless you have a room key or valet park your car.

The rooms are updated and clean. Ask for a street facing view. There are no glasses or silverware dishes in the room and front desk refused to give us any?! Parking is too expensive at 60$. We parked on the street. After 6pm it’s free, we went to go pay the meter at 8am the next morning. No need to pay for parking!!

excellent experiences！the room is very spacious

Newly renovated. Comfortable bed and nice bar area. Restaurant and bar does not serve after 10:15am; service in restaurant and hours still need to be worked out.

No free breakfast , air con not working properly

Great

Hotel was very nice!! The only downside was the bed was too soft.

Hotel was very nice and in a great location. My only issue was breakfast was hard to find. Nothing in the area, including the hotel, opened till 7 or 8am.

Great room, clean and new

we booked with complimentary buffet breakfast, but due to the change they gave us $10 voucher that's after we asked them. Each item in the menu was at least $20 and there were four of us. We sat and ordered food and it took soo long to come and they brought one dish after 20 min they brought other dish.

The hotel was in the process of finishing up the remodeling of the rooms on the first floor. One elevator was not working for the first day and the working elevator was very slow. The hotel was in the process of changing the floor levels. Floor 1 was changed to floor 2, floor 2 to floor 3 etc. They posted some signs, but it was still very confusing and at one point our room key did not work. They did advise us ahead of time the issue with the key. However the room was very clean and comfortable. The staff was friendly and polite. The breakfast was good-they could have a few more items. They only had valet parking because of the remodeling. However, they charged self-parking fees not valet fees. There was only one valet attendant and he worked very hard to get your car in and out. The location of this hotel is excellent. So all in all, I would recommend this hotel because the issues will all be resolved once the remodeling is complete.

Construction going on Floors dusty High noise level — workers too loud Put DND sign on my door but housekeeper knocked

Goo

The front desk staff was incredibly helpful, even got me into my room for an early check in. The room was modern and clean, very comfortable.

Newly updated decor, very friendly staff, everything was lovely and all were helpful and smiling!

All the staff was helpful and cheerful; from the valet, check in desk people, etc. The continental breakfast was kind of simple/ limited/ bland. It wasn't bad; it just was not spetacular. Some breads, bagels, muffins, cereals, coffees, yogurts, bananas, hardboiled eggs.

Lousy service altogether. Foul odor in the bedroom, especially in the bathroom. We reported it since arrival. Never fixed it. The couch mattress, a torture: old and rusty, wires coming off. Could not sleep. We stayed four days; not once they cleaned the room. Unfriendly breakfast staff: very rude and non skilled. The front desk was unable to address our concerns, and unwilling to offer any compensation at all for the aggravation and inconvenience. Worst hotel experience.

We loved our stay at the hotel, they gave us the newly renovated room at 7th floor. We got a great view of the city! Very accommodating staff too. I dropped my earring in the sink and they helped us retrieve it. ♥️

Been staying here for a while. The new renovation is a welcome and very nice!!!

The breakfast is very poor, almost no choice. even boiled eggs are frozen from fridge. I have to warm it by hot water. only coffee and a little bread. it seems no fresh and warm stuff for morning.

Kitchen sink was clogged. Plug on desk did not work. Room 107

Recently remodeled. Clean and lovely!

The renovations are so modern and beautiful. Thank you staff it was such a clean room. I had a wonderful stay the staff was so nice. Great time!