Overall motel is poor. They were very unfriendly. We’re not consistent about keeping up with the towels and made accusations that we had not turned in dirty towels when we want we need to clean towels to take a shower. They’re so-called continental breakfast was a waffle machine, four pieces of white bread, a half a dozen chocolate chip muffins and yogurt juice The rings were OK, but the staff was very very unfriendly The location is convenient to I 40 and to a lot of eating places around it. Probably would never stay there again unless I had to and we stayed there and endure this for a week. Our son has the do not disturb sign on his door and the manager tried to enter his room with the pass key. Anyway, they were in the bed asleep.

Beds was hard

Second time I have stayed there and both times very much worth the price

Easy access from Interstate 20 and good restaurants close by.

It was nice for the price

We were given a room with blood stained sheets. Then we were told we were unable to get any sort of discount because “it was the second day of our booking”. How else would we have seen the sheets beside us going to sleep?

When I checked in the room had gum on the floor, stained sheets, and food left in the fridge. When my room did get serviced one time they didn’t empty any trash and the other they left me no clean towels. I had my rain jacket come up missing and no one took the time to even look for me

The manager and staff were very nice and professional, we would stay there again.

For the price it was ok. Smelled smoky. Probably would not go back.

Decor and general comfort of the property was fine, room amenities were also good. Location was convenient to everything I needed to access. 3 areas of concern, though, that lower my rating: 1. Lack of elevator. While not a tall building, anyone not on the 1st floor has to manually lug their possessions up a flight of stairs. That was personally difficult to manage. 2. A couple of maintenance issues: sticky door, bad WIFI, and temperature regulation (too warm to too cool whenever the A/C was off/on). 3. Breakfast offerings were below standard. Even stretched the definition of 'Continental Breakfast' to the breaking point. All of this together made the stay 'not worth the price' (though most other options were unavailable).

Friendly and super kind staff. Shower retained water from the minute you turned it on. By the end of your shower you were standing in 4-5” of water. Breakfast waffles were delicious. Didn’t like that they were replacing roof and customers were not advised to move their cars. Soot and shingle pieces were everywhere. Good news is they have a new roof.

We could not sleep from 3pm on because 2 people were talking loud to the person working behind the front desk in the lobby. This is so uncalled for and disrespectful to the people that paid the sleep in a hotel room. I would like a partial or full refund for the miserable night stay there.

It was good for the price

Ants was all over the bedside table they first gave me the keys to room that had not been cleaned and then followed up saying did you report it and the answer was yes I was just a bit displeased and disappointed

The property was marginally clean, beds were uncomfortable and noisy. Toilet leaked, shower barely drained. The linens had stains and cigarette burns. Beer cans in the parking lot. Otherwise it was really nice.

Nice place,obvious they ate upgrading

Very very clean

When I checked in on Friday, I asked that my room be cleaned every single day. That did NOT happen! Every night (after 8 pm) when I returned, I had to ask the front desk attendant to clean my room. Also, their vending machine was out of order. WHY???

Nice

Room clean, property good

I was pleasantly surprised with my stay here. The coffee machine though that provided guests during the day was absolutely the worst. Probably instant and very insipid otherwise clean and orderly, bathroom and bed superior.

I attend a Technology conference every year and I always stay at this hotel. The staff are so friendly and always make sure that the rooms are clean. The recent renovation looks amazing as well. I will continue to stay here each year that I go to this conference. -amanda hearl

Clean. No frills. Staff very nice Don’t book on “Reservations.com” they add on fees!!

Very clean friendly and helpful. Enjoyed our stay

I traveled from New Hampshire to Winston Salem to visit our youngest daughter and her two small children. I like to stay at Wyndham properties, having had good luck with them on my many visits to the coast of Maine. Have even made some new friends, folks who work there. I highly recommend Wyndham properties and I know what I'm talking about. If it weren't true, I wouldn't say so.

There was a fire alarm tripped and I had to go to the front desk to find out if we needed to evacuate as several fire trucks arrived. We had to again ask if all was clear and we could get out if the below 20° temps and back in the room. 20° is a bit chilly in pajamas. No communication through this.

Easy check in. The incidental deposit was higher than any hotel, should have been a forewarning. The room was updated, as well as it could be. Yet, there was not a handle for the bathroom door. No handle, no deadbolt, just a hole in the door where it should be. This wouldn’t be a crazy inconvenience, unless you’re a mom trying to escape from the kids for a breather. There is no hiding. The beds are loud, extremely loud. You’ll be able to have a competition with your neighbor after you decide enough is an enough. I did receive a late check out. However, housekeeping knocking on the door every 30mins defeated the whole purpose. They really need to calm that down.

It was an easy check in and check out. Had all the stores and restaurants close by less then 1 mile radius.

I can’t recall feeling more unwelcome at any hotel. Desk worker sat down whole time. We could barely see her. She didn’t offer Wi-Fi code or time of breakfast. Went to breakfast at 8…. No milk, no bread or muffins. Had to ask. The hotel desperately needs to hire someone who wants to work!!

Friendly

As soon as I arrived at the property, I noticed the parking lot was area was dimly lit, in rough shape and trash strewn around. The exterior of the building itself appeared dated and the “landscaping” was some sort of rock mixed with weeds.. the grounds, in general, didn’t make a good first impression.. the staff that I dealt with were to the point but decent enough. The room itself appeared to have had a “facelift” but was noticeably done as a cheap, quick coverup. In my opinion, they slapped some paint on the walls, hung a big photo of a random picture of a commercial airplane, put up some curtains and called it a day.. the tv was also dated and small. I can deal with all of the things mentioned above but the last couple of things, the most important in my opinion, were definitely subpar! The air conditioning unit initially was fine. However, approximately 30 min after I initially turned it on, the room began to smell musty/sour.. I’m no expert but it smelled an awful lot like mold. The smell either eventually subsided or I just became acclimated to the smell. I dismissed it and let it be because I was only staying a night. Next was the bathroom. It didn’t appear dirty but smelled like urine. The last thing that, in my opinion is the most important in a hotel room, was the bed itself. I might as well have been laying on a piece of cardboard, on the floor! It was awful.. period.. no other way to put it.. I might have gotten 3 hours of broken sleep. One night was $180.00

Conveniently located near almost any thing and everything you may need. When needing to adjust the schedule, they were excellent to work with and very accomodating. Offered great advice about the area and pricing. Would recommend