We had stated here pre Covid and had a 4 day lively stay … this time The room was a smaller room , for 10 day stay was too small Hotel did not have any wash cloths after numerous requests . The halls , lobby weren’t the cleanest this stay , understanding the many displaced families staying at the hotel , not a problem, and while no issue with the many the displaced persons , the housekeeping could have been stepped up .

Excellent staff. very attentive to the guests

The location is central and makes a big difference

Excellent hotel very good service very nice rooms the breakfast is tremendous . i r i t came by and I told her that because of people like her this hotel has a great reputation

The staff is super courteous and welcoming. On the other hand, the lower floor rooms are smaller than those found in other 4-star hotels, and we found our replacement room stripped of many electric bulbs. Though they were promptly replaced by maintenance, there seems to be poor communications between housekeeping - which should make note of the missing bulbs, and maintenance - which is in charge of replacements.

Even though it was just a few months after the start of the war and there were many evacuees at the hotel, the management tried and succeeded in making everyone comfortable. The breakfasts were just as good as always (which is quite good) and it was heartwarming to see how well the evacuees were adjusting. The Shabbat meals were absolutely delicious and our grandchildren thoroughly enjoyed them. We came to Israel to visit our grandchildren who were studying in local yeshivas and staying at the Prima Kings made our visit extremely comfortable. We especially appreciated the warm Shabbos atmosphere, the helpful staff and the great location in the heart of Jerusalem. Special kudos to the manager Irit Avital and Mohammed at the front desk who treated us like royalty. Many thanks!

Very good hotel!!

Filthy

On one side of the hotel lots of honking from cars and on the other side of the hotel it is more quiet Very good breakfast everyone is kind

Excellent food and very nice staff

This is an amazing facility in every way especially the serving team. They catered for our needs above and beyond our expectations. Very friendly and welcoming in every way you can imagine. We were simply pampered with all we needed even without asking. We literally enjoyed every minute of our stay. A big shout to Mr. Khaled Helmy, a unique of his kind. He daily made sure that we have no complaints whatsoever. Such a great leader to a great team! The only thing that was against our expectation was the beach. We expected a beach we can swim in. But it was rocky and full of corals. Many people love that but we didn’t. Yes, there was a special sandy spot at the head of the bridge for swimming but very limited. Rather than that we believe this is a unique facility with its outstanding service and team. Kudos to that hotel!

Very pleasant hotel. Room was spacious and bright and modern.Particularly outstanding was the extremely comfortable bed (nice and firm), and also the great lighting in the room. Wherever I have stayed all over the world, I have found the lighting in the bedrooms not plentiful or bright enough. At the Prima Kings, the lighting in the bedroom and bathroom was excellent.

Prima Kings has consistently provided wonderful service. The location is ideal, an easy walk to Ben Yehuda, Mamilla Mall, the Kotel and all things Jerusalem! The staff was warm and welcoming and the Lounge foodies and perks were a wonderful surprise! The breakfast - as always - delicious and plentiful before a full day of walking and doing all!

Will stay again and I’m very picky :)!! Only negative for me was the air conditioner was not as powerful as I’d like…

The staff was very courteous, friendly and helpful. The hotel was clean, the food wonderful, the location outstanding and the price was very affordable.

Customer service was great. Breakfast was excellent. Would recommend

Thank you to the thoughtful staff, especially Irit Ben-Hur! I appreciate your hospitality!

Nice and simple hotel. Fantastic breakfast Staff was helpful and friendly

Had a great stay. I only stayed for 1 night but I would absolutely come again and stay for longer,

The rooms were dirty on arrival. They had to come up and clean our bathroom after we checked in. I wouldn't recommend staying here.

Highly recommend this place, we enjoyed every moment of our stay here.

Lots of noise and demonstrations in the area outside the hotel.

Awesome location. Easy walk to old city and the shuk. Breakfast was great and the hotel was very accommodating to any request we had. I would definitely stay there again and I do recommend it as a great Jerusalem hotel option.

Staff was incredibly helpful and friendly. We’ll located.

Staff were no nonsense. Not a smile among them. Made it seem like we were bothering them.

Very clean and close to old city with affordable price. flowers in balcony is amazing.

The street/traffic noise was absolutely terrible.

Staff are very friendly

A very nice hotel with good attention to details. Recommended.

We had the most wonderful stay at the Prima Kings. They went out of their way to make our stay super luxurious and comfortable. Food was amazing!

it's not worth a penny more that we paid for it. it's a 3-star hotel Maby.

Very comfortable, helpful hotel