Overall it was absolutely fine. The reason I down scored on the service was to do with an issue I had. The bathroom was freezing cold so I asked about how to turn the heated towel rail on. The answer I got was “don’t know, do t think it’s ever worked” so I asked if there was anybody that could have a look and was simply told nobody was working.

Allowed to get room early at no extra charge which was a bonus. Unlike last time I needed to book in early as I wanted to get to the football. She was adamant I needed to pay £20 Even though the room was ready. which was a bit steep. So obviously I didn't take. When I came back in the evening she was very busy and had to keep people waiting in order to sort my room. Lot less hassle if she had just given me my room.

The staff were friendly and the rooms clean and comfortable. The parking is not the best. Very tight spaces and limited, especially when there is a function on. We couldnt hear any noise from the function room or the pub when we stayed which is a bonus. Food at the bar / restaurant was really good. Overall a pleasant stay.

Good location and friendly staff, but we were glad we only stopped for one night! It didn’t feel particularly clean. There was a knotted collection of hair on one of our pillows, the room had a really odd odour, and with the room on the first floor facing out onto the main road / pavement there wasn’t much privacy. Room 6 could definitely do with a net curtain as well as the main curtains. We had the window open to keep the room cool but with the breeze blowing the curtains, it did feel like there was a lack of privacy, and felt a bit exposed to the street / main road. We chose this hotel as it was the cheapest, decent looking place in the area, but we’d have been better off paying £20 or so more for one of the other hotels unfortunately.

Easy free parking, friendly and helpful staff.

A nice property overall, but as an older establishment it has a lot of stairs to get to rooms

Bathroom was a bit small . No net curtains. It was like a fish bowl, not what I expected

The only short coming was that there wasn’t a short hand-railing leading to rooms #1-3. Otherwise it was great. I love the ambiance.