Reasonably good hotel but there are many better ones in Las Palmas. Slightly expensive for the quality. A pool on the terrace is actually good. Location ok but not in the heart of the town centre either.

Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !! I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the room Then in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel! They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them. I could not sleep that night and the next day when I complain no apologies or explanation. Definitely not going back there!

Travelled from the south of the island for a night as I had a very important meeting early in the morning, the check in was slow but the receptionist ( guy) was great, the other receptionist ( woman) said that my booking was only for one person !!I showed the reservation and also she said that no balcony, it was quite a bad experience, I had to wait for 30 minutes to access the roomThen in the evening it was really hot and I decided to put the air con on and it wasn’t working also the room was full of mosquitos ( killed about 15) I called reception at 1.00 am as couldn’t sleep to ask for a fan and they told me they don’t have any ! I mentioned that the air con was faulty and they said yes the air con it’s not working for some time now! I did not get any notice of that when I checked in or when made the reservation, otherwise I would of book another hotel!They told me I could borrow a spray ( mosquito) for only few minutes as other rooms may need it them.I could not sleep that night and the next day when I complain no apologies or explanation.Definitely not going back there!

Good hotel, menu is a bit restricted.

Well prepared your prove of reservation because they insisted that we didn't reserve our room with breakfast which is totally a mistake of their system. Try to embarrass the customers? I don't think so but it's not a comfortable situation.

Very nice hotel close to the lovely vegeuta area. A bit old, especially from the outside but overall very good.

We stayed here for a week recently, and found the staff to be very friendly and helpful. Our room was clean and had everything we needed - it was also serviced daily. The breakfast was good, but there was little variety, so you had the same offerings every day. Now, I do understand that with the current Covid situation, the hotel was limited in what they could provide, they still did an outstanding job and their system for everyone to have their own 'tongs' works very well (except for scrambled eggs). Despite the pool being emptied, we were able to sunbathe on the rooftop for the first two days. After that the whole area was closed off for use which was rather disappointing. The hotel is next to a very busy motorway, but we were not disturbed by any traffic noise. It is close to many shops and restaurants and is within walking distance to Old Town. There is a lovely park between the hotel and Old Town, which has a cafe serving drinks, and a few food carts which serve rather delicious food. There is also a big playground for children and even a dog park. We had misjudged the location, and had to get a taxi daily to the beach area Playa de Las Canteras. The fare is €6 each way, so it's not too bad, but if you want a beach holiday, you may want to consider booking a hotel closer to the beach. There are taxis available directly outside the hotel. I would definitely recommend AC Hotel Iberia Las Palmas, and their standards during this pandemic is exceptionally high.

We stayed here for a week recently, and found the staff to be very friendly and helpful. Our room was clean and had everything we needed - it was also serviced daily.The breakfast was good, but there was little variety, so you had the same offerings every day. Now, I do understand that with the current Covid situation, the hotel was limited in what they could provide, they still did an outstanding job and their system for everyone to have their own 'tongs' works very well (except for scrambled eggs).Despite the pool being emptied, we were able to sunbathe on the rooftop for the first two days. After that the whole area was closed off for use which was rather disappointing.The hotel is next to a very busy motorway, but we were not disturbed by any traffic noise. It is close to many shops and restaurants and is within walking distance to Old Town. There is a lovely park between the hotel and Old Town, which has a cafe serving drinks, and a few food carts which serve rather delicious food. There is also a big playground for children and even a dog park.We had misjudged the location, and had to get a taxi daily to the beach area Playa de Las Canteras. The fare is €6 each way, so it's not too bad, but if you want a beach holiday, you may want to consider booking a hotel closer to the beach. There are taxis available directly outside the hotel.I would definitely recommend AC Hotel Iberia Las Palmas, and their standards during this pandemic is exceptionally high.

Perfect stay, close to the old center of Las Palmas. Hotel is clean and staff is very friendly. Enjoyable breakfast. Would stay again.

Perfect stay, close to the old center of Las Palmas. Hotel is clean and staff is very friendly. Enjoyable breakfast. Would stay again.

Decent place but a bit over priced. Shower leaked liked crazy and the WiFi barely worked without dropping service every 5min

It is very accessible and you can walk to the center easy the bed wasn’t not too comfortable but the cleaning and the service was very good

Nice clean room i slept very well.the bathroom was tiled an modern plus point it had a bath.

We only stayed overnight at the hotel, arriving late & leaving early. The main reason we chose this hotel was because it offered free airport shuttle service. We didn't eat at the hotel as we found it too expensive. We walked to a little cafe for breakfast about two blocks from the hotel. The room was comfortable & had everything we needed & more! It's located downtown, right on the water with a nice view of the harbor & ships.

Good location in Las Palmas, within walking distance to the city centre. Great hotel with friendly staff. Nice clean rooms. I had a room with Balkony which was very nice

I AM IN Gran Canaria because I am having Radio therapy..Our room was very clean but extremely hot..The window wouldnt open ..the mattresses on the single beds were far too soft ..they said they were full and that was all they could offer..sorry we wont go again .!

Beautiful hotel close to the old town section staff went above and beyond to make our stay wonderful, my only complaint was the air conditioning didn't function well. I never complained so they didn't have the ability to correct the problem but the room was wonderful and well kept

It is a little difficult to find the hotel location.

Excellent hotel. Bonus with complementary shuttle to and from airport. Convenient location to shopping areas

Nice hotel near bus-station. Great free transport from airport. Big open aerias inside hotel. OK breakfast. A bit far walking from best beach.

Hotel was lovely the staff recommended things and places to go and also the room was really nice

Great breakfast buffet. Our rooms had a good ocean view. There's a shuttle to the airport.

Centrally located hotel in easy walking distance of old town.

Heavy musty smell covered up by cleaning products.

Hotel is OK but in business area. Cleaning staff confused as to whether the room was serviced for 1 or 2 persons. Very few restaurants in locality , mostly Chinese and cafes catering for lunch time trade. Evenings surrounding area is dead. Need to get taxi into town. Hotel breakfast buffet area is cold. Breakfast nothing special. The main gripe is that you have to pay 10 Euros per day to park in the hotel car park and that is not advertised in the booking forms. We stayed 5 nights .I had no option as I was competing in an event with heavy equipment to carry to car every day.

Hotel staff let this hotel down, none speak very good English, and can be quite rude. I found the hotel to be more for Business than pleasure. We had 2 rooms booked for 2 nights but we have checked out after one night for a more beach holiday hotel. 01/01/2018

Had excellent service anytime of the day or night. lso had a safe and refig in room.Made it so much better.

It's a nice hotel if you're travelling for business purposes. Beach is far although the rooms have nice views overlooking the ocean. Staff are friendly and helpful. Good breakfast, toast, fruits, cereal, juices, the usual. Not many options for lunch and dinner especially for vegetarians!

Hotel has a good pool on roof with about 16 sunbeds. Nice bar and restaurant.a 10 minute walk to the main shops and restaurants in town.also bus station 10 mins away.take the number 12 bus to beach . which is again 10mins away but very nice beach las canteras recommend .

Would have expected the staff to speak a bit more English at an international hotel. Also had a junior suite which didn't include all the facilities as per the website when we first arrived. Had to chase everything with Reception and with the maid. Was eventually sorted but hard going due to the language barrier. Hotel not close to a beach but is near a nice shopping district and the old town of Vaguetta which was lovely.

The sound insulation is terrible as I could hear the guest who stayed in next room coughed all morning. The facilities in the room is too basic being a 4 stars hotel as I think either a kettle or a coffee maker is a must.

Everything was nice ish, near town/ high street lots cute resturants etc. Not near the beach really. Sea view means you looking at the port/2 oil rigs and ships coming in & out. Breakfast was not 4 star more 2 or 3. Dinner was much improved very lovely and staff are sweet. Room service has like maybe ... 10 options there all crap. Receptionist was well im not if it was us cause we speak English and they couldn't understand some of words or them just being not very helpful. Generally staff look miserable apart from the cleaning lady's and the one lady who served us in the restaurant. If you have a rental car you can get space for your car during the day but at night it's packed and you will have to use outside parking cause car park is small. Be careful night is free but day is not so wake up early to move your car or €25 ticket. Mini bar is not free even though their leaflet says it is. Overall it's a very bland hotel even though it's a 4 star feels more like 3 not what I paid for. I went in the winter time and at breakfast they were rushed off their feet so who knows what happens in the summer. And don't get me started on the gym, a 4 by8 room, couple off different machines and a mirror does not count a gym