Most of the staff were really wonderful - personable and caring while being good at their jobs. Breakfast is great and changes daily with options for everyone! The coffee is even good! The beds and bedding are comfortable and the studio was very well appointed from kitchen to bathroom. Even has beautiful up to date fixtures. The pillows really could be better. And something that sounded like a LOT of trash being loudly picked up (metal clanking and lots of rattling, lasting at least 4 minutes) at 4am, after which I wasn't able to get back to sleep for at least a couple of hours, which I really didn't have. Great place for well behaved dogs - everyone was welcoming and our dog was quite comfortable.

Hotel was obviously doing some construction and revamping of some areas. Everyone working there was very polite and thoughtful about keeping things quiet and out of peoples way quite nice and I would recommend it again.

We booked a hotel that was advertised as having a working pool. Once we checked in we were informed the pool has been closed for renovations for days. We specifically searched for a hotel with a pool as we had 3 kids with us. The front desk told us we can drive 3 miles to a sister hotel and use that pool….it was -5 out after i got off the phone with the front desk. How stupid are you all to send people out with swim suits on in that cold weather. I was told a manager would call me in the morning and discount our stay. No one has called and i was charged the full rate. So more lies. Very shady place. Hallway smells like paint Exposed electrical outlets in the hall so that is a huge safety hazard for kids around. One of the bedrooms jn the double suite we had was hot and the other was cold. The beds and pull out couch were as soft as a sheet of plywood. The breakfast was lacking.

It’s hard to review because the facility is being remodeled; painting, new carpet, etc.

Great location and a pleasant experience overall!

Clean room and friendly front desk clerk.

Great staff

After a mixup on reservations from a “third party “ we finally got the room we reserved on the 3rd try. Carla was very helpful

It was adequate nothing special

Great place to stay. Easy access To all the major highways

Every staff member I encountered was very polite, eager to help and attentive to customers.

Great stay

This hotel is older and needs a face lift that being said the people are amazing. Rotanda , Clara and the morning cook on Sunday were all wonderful. The food was great for breakfast. Love the location but the a/c unit is very loud.

Clean and quiet.

The staff we very friendly and helpful. Their free breakfast was also awesome to get my days going. Great place to stay!

Staff was very friendly. The room had a musty smell and pull out couch had mold where mattress laid on pull out. The furnace/ac was in our room closet and was so loud we didn’t sleep. It would be completely silent and then once that kicked on…It was like a plane was in the room. Breakfast was absolutely inedible. We checked out after one night.

Friendly, peaceful and relaxing experience. Not at all noisy. For this level of hotel the breakfast was plentiful - variety of hot items, scrambled eggs, mini waffles, some type of sausage and oatmeal. One morning, biscuits and gravy. Variety of baked goods, apples and oranges, cold cereals, choice of milks and juices. Excellent coffee.The breakfast ladies kept food replenished and assured the food areas were always free of spills and crumbs.

Good

The property was clean, but the guy who was there at check in had a lot of trouble getting our room, although it was paid in advance, and also told me there would be a hold for incidentals, but could not tell me how much. I asked twice and he said he didn’t know I would have to check with my bank.

Even though the heating element of the pool was broken, the staff made it right by giving us access to the sister hotel pool and providing a complimentary stay. Very appreciative of that

The first room we were in the deadbolt was broken and we didn’t know it. When we tried to leave the next morning the deadbolt was stuck. That is a HUGE safety issue. My husband finally got it open with a knife after a lot of struggling. They did move us to a new room but the heater wasn’t working correctly and it got really hot in there. The only solution they gave us was to turn on the air conditioner. But it was 35-40 degrees.

We had a great stay but the heat did not work right so it was really cold. We were tired so we just got extra blankets but others then that it was good.

Everything was perfect!

We were in town celebrating our anniversary and chose your hotel to stay at.

Location was great. We were in town for the thanksgiving holiday. Good to have nearby shopping. Especially a Walmart. Staff had excellent customer service. Super polite. Breakfast was delicious daily. Everything was perfect except some aspects of the room. The two bedroom suite was spacious. Had pretty much everything we needed. However, when we folded out the sofa bed, the mattress was filthy. Stains all over it. A huge stain at one end. I’m guessing they don’t inspect that part when preparing the rooms for the next guest. So we just ended up buying an air mattress. Like I said…WALMART! Check out was just as much of a breeze as check in was. Spent no time getting in and out. Elevator is a little slow but it’s only 3 floors and we ended up using the stairs anyway. Rooms were pretty quiet. Several guests had dogs but I would rarely hear one bark unless a door was open. Rooms could use a little upgrade on the old landline phone and outdated alarm clocks.

It had the comfort of home.

The staff at Residence Inn Marriott where friendly, helpful, when needed something they were able to give us extras or suggestions of where to get good BBQ!

Great place to stay. The staff was excellent as well.

Nice clean rooms

Staff was friendly, hotel was clean. A/C in the room wasn’t able to cope with the heat, and the floor joists between floors are wood instead of concrete so every time anybody in the room above you walks, you are blessed with a sound like a toddler with wet hands rubbing an inflated balloon, all…night…long!

Great hotel.

Would have been much better if the employees children were not in the pool and at breakfast. Very annoying.