Mattress was worn out. Needs to be replaced

Very clean, had large space and had great places like pool, laundry room gym. And friendly staff.

Nice location in downtown Lawrence - close to Mass Street. Property is a bit dated, but otherwise was clean and pleasant wiht nice staff. Wonderful warm - and free - breakfast.

The chexk in staff, janitor, and housekeeping staff were all very friendly. The place was very clean. Only negative was pool was very bleachy. Breakfast was good with alot of selections

Cool, historic place with an eye for detail and surrounded by all you need.

The property was old and outdated the rooms were smaller than the picture show. Limited lighting the elevator didn’t work, fitness room was super hot and dirty. Cobwebs in my room. Overall would not recommend

Nice property. Too bad it was built after the dam as the river isn’t a great view.

Our room smelled like stale smoke when we checked in. The location is nice but it's right near the train tracks, so we could hear trains going by at various times during the night. Breakfast was great, check in very easy.

Nice location near downtown. Breakfast good. Pool fairly large. Friendly staff.

We had a great stay. Speedy check in, very clean and the room was nice w comfy beds.

Just love this hotel. Staff are always great, rooms and hotel in general are always clean, breakfast is great. Nothing bad to say about it!

Nice place

This was our second stay at this particular hotel. As always, the service was excellent. The staff was friendly and personable. The room was very neat and clean. We both enjoyed the breakfast in the morning. We would definitely recommend this hotel for your leisure or business get away.

This place was pretty perfect. The staff was welcoming; the room was comfortable; the breakfast was excellent. The hot tub wasn’t working and the gym was bare bones, but I don’t pick a hotel for these amenities, and they sufficed. I would definitely stay here again.

Staff was nice but our comforters had blood stains on them. Bedding was stained

Location and view of river, microwave, refrigerator. food prep area. Parking excellent. Jacuzzi was not working.

This hotel’s entrance and layout is a bit quirky. It is not your typical big box hotel. Some may find that charming, others may not. It was fine with us. Lobby and breakfast area were very clean and well kept. Desk staff were very welcoming and helpful. Been on a lot of trips in the last few years and they by far have been the most outstanding and friendly check in/check out staff we have encountered. Rooms are bigger but layout a bit odd. Hard to get to closet with 2 beds, no dresser or drawers to put things in. Maybe putting some shelves on a wall would help. River view from room. Train didn’t bother us.

Stayed here for one night. The photos online look vibrant and bright. However, the place is really not very bright or vibrant. The layout of the hotel is interesting. You go in on the 3rd floor to check in and the rooms are below. I was on the first floor. The elevators made very strange noises on the way down, and I was worried they were going to get stuck. In the lobby there were also randomly placed trash cans. I’m assuming because of ceiling leaks. The first floor smelled had a burnt smell to it. I know the pool is on that floor, but it just had a very strange smell to it. When I looked around the room, it was okay. The shower had a few hairs in it from what I’m assuming was the previous stay. I was only there for one night, so I didn’t want to make a huge deal of it, but the cleanliness could have been better. The overall experience was okay at best. There’s definitely better hotels I could have stayed at. I guess the best thing about this one was the location. I just wasn’t super impressed overall.

Great suite room for our family, including a trundle style couch.

Amazing stay but we were told that room service only comes every third day which would’ve been nice to know in the beginning.

Enjoyed a very pleasant three night stay, thanks to Jack at the front desk for making our visit. Especially nice.

Love this hotel it’s the perfect location in Lawrence! Also love how the rooms are set up- spacious but decided just right so it feels like 2 separate rooms. This used to be an outlet mall- a repurposed space it always a bonus. It doesn’t get much more eco friendly than that!

Super nice staff, great place to stay.

Clean, comfortable, and a great breakfast.

The Springhill Suites has the best location in Lawrence. At the north end of downtown and right on the river. Small but well equipped rooms. Decent breakfast but limited parking, especially during events like wedding receptions.

Jeff was very friendly and check in was a breeze ! Breakfast buffet could use improvement compared to other facilities.

The breakfast buffet was sooo great— free range scrambled eggs, oat milk option, great coffee with honey available , granola with side servings of walnuts, raisins, apples, oranges and bananas (yes, we’re healthy eaters)

From the moment we stepped into the hotel, till the moment we left, the staff was stellar. So friendly and attentive. This hotel doesn’t look like your standard hotel and I was okay with that once we stepped inside. The decor was up to date, clean and very inviting. The room was clean and looked out over the river. I think every room there has a river view and that’s definitely a bonus. Will definitely stay here again!

Great location to concert venue and shopping!

We love everything about this hotel. We liked it so much we booked it for another week because we are in town dealing with some health issues with my husbands parents. Everyone working here is not only delightful, but welcoming, ask how we are everyday, engage with us, thank us for short stories we have and share as we lived in Lawrence for 23 years (him) and 9 years (me) over, etc. the hotel has been extremely busy while we’ve been here and we felt like we were the only people here (noise of the hotel wise). The train goes by on the other side of the river, so we put our fan on all the time which made it so the noise didn’t wake us up at night except on the weekend as it seems like perhaps the trains hit the Midwest after coming from the coast? To other coast? My husband sleeps through anything; I put on music ear bud in my ear and slept 9 hours straight so that was an easy solution. The train by no means lessened our love of this hotel and is not a reason for anyone to NOT stay here. It’s a great place with amazing close downtown for walks, restaurants, shopping, etc and Lawrence had a historic and thriving downtown unlike almost any other city in the US! It’s always busy and a great place to hang out. Daily breakfast remains similar however one could eat something different every single day! The hot portions mostly change daily. The choices of toppings for cereal, yogurt, oatmeal, is extensive and we’ve heard many people comment and be overjoyed with some options!

Cabinet door was broken.

Friendly staff, great location, lobby and rooms are a lot more modern than you'd expect from the outside. Very diverse breakfast buffet. Would love to stay here again.