I liked the very friendly and helpful staff. I needed a couple of plastic forks one night for our leftovers, and the friendly woman at the front desk gave me a complete paper and plastic place setting for three, which turned out to be helpful. Another one of the cleaning staff went out of her way to find me a "do not disturb" sign since the one in our room was missing. The room was also nice and cool when we checked in on July 25th. I didn't like the stains on one of the sheets and comforters, the loose metal stopper assembly for the bathtub and the loose toilet seat.

Clean and comfortable room with every amenity one would expect. Location was good.

Cool place for quick stay

The beds were comfy, and the ac worked great! Everything else was awful. The doorframe lock was carved out, and I’m still wondering how it locked. There was a large hole in the ceiling above the window. The bathroom was super dark probably to hide the mildew in the bathtub. The ceilings were stained with mildew. The grout was disgusting. The carpet was disgusting. There was trash in the stairwell for 2 days. The breakfast was pathetic and didn’t offer much. Parking in the back was dark and the street sweepers put cones in the front, blocking off the spots. Management couldn’t care less about the complaints. Desperate need of renovation. Pool is deceptively small, so don’t pay attention to the pictures. You’ll be extremely disappointed. First non smoking room smelled of smoke, so they put us in a dog non smoking room. Will never ever ever stay there again. It’s a dump.

Convenient with friendly staff

The hotel is conveniently located around many business. Walmart, Sam’s, Kroger, Winco all within 2 miles. Many food places too. The lobby smelled fresh and clean, the carpet looked worn but tidy. The elevator was repainted and clean, but older. Same worn carpet going to the room. The room was well kept and little extra room in the double bed with pull out sofa. Bed was comfortable. A/C was cold. No noise in the hallway. Breakfast was great! Lots of options. Overall a good spot for an overnight stay.

We were warmly greeted by hotel staff. But before we could even get checked in she was asking for our prayers for her son who is having mental issues. I found this offensive, but I smiled and just kept going. I had requested a room with a walk-in shower as my husband and I both have balance disabilities along with a lot of other things, but climbing into a bathtub is very difficult for us Did not like that there was not walk in shower available. And then, when we finally did get to our room with the bathtub, no shower, the light overhead was not working, and we were told that maintenance had left for the day and there was nothing they could do about it. And upon examining the tub the area around the drain was so rusted dirty, and corroded that I didn’t think I would want to take a bath in there anyway. The next thing is the fact that we could not get the USB plug-ins worked for charging phones tablets on our watches. And then we couldn’t figure out how to get the television set working. On this, we called for help at the front desk and she tried to get it going and eventually between she and mostly my husband they managed to figure out what was wrong. This should not be an issue. Finally, the idea of a complementary Breakfast was not good when we got to the breakfast area around 8 o’clock in the morning there was really nothing left.We sat there for about 10 minutes, looking for someone and hoping that they would replenish supplies,but they never did. Terrible Experience

This was a nice one night stay. We got in late and the lady at the desk was so courteous and helpful. It was right off the freeway, clean and quiet.

This hotel is close to my sister's house. She is the reason that I went to McKinney.

The room was very nice and the bed was comfortable. The cable TV was nice. The middle curtains were see through so they let too much light in. The water pressure for the shower could have been higher and didn’t drain good.

Great location! Plenty of eating places near.

Equipment and maintenance were sub par. TV was not hooked up necessary equipment, although staff member tried to assist, they were unable because they were the only staff member available for front desk as well. Also, phone was not hooked up in room to call front desk. We moved to a different room. Still saw evidence of DIY maintenance throughout the hotel.

Very nice

It was AWFUL!!! Room was NASTY!! Bathroom had mold and a roach crawled on my child!! Immediately checked out!!! I wouldn’t recommend this hotel to anyone!!

Very easy to the main roads,Staff was excellent also.

Manager promised us a refund for our stay and waited until we left then spoke with Expedia and refused the refund. The hotel is dirty disgusting run down stinks the pool is disgusting the manager is a creep and makes you feel very unsafe. The elevator makes odd noises and skips

Needs an update. Very old inside. Musty smell. Not the best. Will never stay there again

Light in bathroom was terrible---more like a nightlight. Very dim. Made it difficult to put on makeup. Seriously thought at first that we were just missing a switch somewhere to turn on the real light.

The entire building is run down and dirty. The place stinks and everything feels sticky. The tubs are stained brown due to lack of upkeep. The pillows were also stained or just dirty. Also overheard one of the people at the front desk tell a customer the nightly rate is always $59 however on experion it was $130 a night.

My stay was unreal. My bridesmaids and I booked this hotel the night before my wedding so we could be closer to the venue. When we checked in, the front desk was so nice and personable that we ended telling them that it was the night before my wedding and her manager was nice enough to upgrade us to a bigger suite for the special occasion! It made our stay that much more special!! Thank you again to the very kind staff members :)

It served it's purpose well. The staff were very friendly and helpful. Considering it's included, the breakfast was very good.

Overall very clean which was very nice, without leaving too big of a hole in my pocketbook. Would stay there again.

Elevator was broken!

Elevators are broke which was kinda an issue when in town for baseball tournament with longs of equipment , our floor had a very overwhelming scent of pot but seemed to be temporary, beds and room were good, BUT word of warning if planning on using pull put bed, its not really a bed its a black mat that is not comfortable at all, they dont provide sheets for.

Decent room, nice front desks ervice

Great service.

Elevator out of order had to take the stairs to the 3rd floor and was not notified at booking. Tub stained very bad, pealing paint

Attendants on duty were polite and informative. The lady in the breakfast area did a fantastic job helping the customers as necessary and the food was tasty. It made my stay great. I'd definitely recommend that location.

1) Ice machine not working 3rd floor 2) People drinking beer and smoking dope right in front of hotel 👎! 3) security lock on 319 door broke

Great staff and room's were clean

The hotel was clean enough, the bed was hard and the bathroom needed a little repair. The showerhead did not work correctly so was hard to get a good shower. Plenty of hot water tho. The window did not seal properly and the wind made it whistle all night. Tried to open it just a crack but the outside noise was so loud that couldn’t do that. The TV remote was hard to figure out and there were no instructions for it or the channel guide. Found it the on button, and many others on the remote did nothing, the off button turned the tv on.

Check in was quick and the room and accommodations (breakfast and front desk) were nice. It was quiet and our family got a lot of much needed rest after our activities. We were in town for a football tournament. Check our was smooth as well.