Not that friendly. No common respect as it should be to the client

It is a hôtel but service is more like an appartement: towels were changed only once during our 2 weeks stay. We have to fold used sheets and towels at the end of the stay! Priced like hôtel but service like rented appartement. Beautifull view and site.

Due to the curfew, we relied on the offer of local restaurants. Unfortunately, both breakfast and dinner are boring and tasteless. When you are in France, you expect something else. Even the local fruits were unripe. Unfortunately, the restaurant is made from the cheapest ingredients, which does not suit the quality of the place.

location, gardens, beaches and sports. Great location close to nice beaches and the plantations to visit

Pierre & Vacances is a nice vacation resort. The location is great, close to many beaches and the beautiful south coast of Martinique. While the room was somewhat dated, smears on some walls, slight mold in showers (not really preventable given the humid environment, A/C not adjustable, the layout of the room is ideal for a family. We only had one meal at the hotel that was a disappointing buffet (few options and not great taste). We were also there during the off season so it may be fancier during peak months.

Overall, our stay was quite pleasant. The garden view is wonderful.

Overall, our stay was quite pleasant. The garden view is wonderful.

Nice cozy village setup. The accommodations are modest. Limited food choices. The superette was nice to have as you can pick up canned goods, juice and concuts. However they are open for limited hours. Staff was friendly and pleasant. 15 minute walk into town to the restaurants and stores.

Nice cozy village setup. The accommodations are modest. Limited food choices. The superette was nice to have as you can pick up canned goods, juice and concuts. However they are open for limited hours. Staff was friendly and pleasant. 15 minute walk into town to the restaurants and stores.

The beach near the hotel while open for public access was really beautiful and quiet, not crowded and a row of lounge chairs. The beach really made the vacation very special. the hotel room we were checked into was smaller than a 3-bedroom as advertised with two small rooms with pitched ceilings making them tiny. The smell coming from the bathroom (I gues the plumbing or drains?) was horrible, we complained about it several times and nothing was done to move/change our room or alleviate the smell. The food at the buffet is very overpriced for what they offer, but we rented a car and found several very nice restaurants close by. Almst no one at the resport spoke English, which was fine for me, but others may have a difficult time.

Required printed copies of reservation without any notification.

Wonderful view, beautiful pool, easy and close access to nice beach and great staff

I loved this vacation resort ! Outdoor kitchen on your large terrace from every room . Fun workouts in the pool . Beach is right there , great time swimming in the ocean . Loved the town of Ste Luce .

Our room AC was broken. NO air for first two days, then when the maintenance man came after 3 requests in two days he confirmed that the unit was unrepairable and we would be move to another room. Front desk said the hotel was booked full and they would bring us a portable AC unit. This cooled the room but the noise was unbearable and it leaked water all over the floor. On day 4 of our 5 night stay we were move to a unit away from our family. Total disaster!

Pool was nice but room didn’t seem clean! Mattress was very thin. We asked for more towels after using the pool. They said, No! Those are your towels for the week! Restaurant food was very expensive with birds flying in the restaurant while eating! When we were leaving the room noticed a sign that told us we needed to take out our garbage or be charged a cleaning fee! Over $500 a night and you have to take out your own garbage and get 1 towel for the week!

Upon check in I discovered I had left my passport at the car rental. The young woman who checked us in was very helpful with calling the car rental office and providing operating hours. When we arrived in our room We were immediately disappointed as the room was freezing cold. ( It was raining) We noticed that the room wasn't very clean. We saw dust, dated furniture, the bathroom smelled, the A.C was leaking water that made the entire room wet. The bathroom and kitchen had water stains and other signs that it wasn't cleaned properly. I'm not sure of the housekeeping policy. We kept calling daily to replenish towels and toilet paper, Which I think should be provided without constantly asking. A lot of the staff didn't speak English so it was difficult at times to communicate our needs and concerns.

Upon check in I discovered I had left my passport at the car rental. The young woman who checked us in was very helpful with calling the car rental office and providing operating hours. When we arrived in our room We were immediately disappointed as the room was freezing cold. ( It was raining) We noticed that the room wasn't very clean. We saw dust, dated furniture, the bathroom smelled, the A.C was leaking water that made the entire room wet. The bathroom and kitchen had water stains and other signs that it wasn't cleaned properly. I'm not sure of the housekeeping policy. We kept calling daily to replenish towels and toilet paper, Which I think should be provided without constantly asking. A lot of the staff didn't speak English so it was difficult at times to communicate our needs and concerns.

The facility is spacious and well maintained. Big swimming pool, night life is good. Friendly and helpful staff. Cooking facility on the room balcony is very handy. Mini market half a mile away. Room furniture is basic. No elevator. The stairwell gets wet when it rains. Buffet dinner cost me 31 euro, not great and not worth it.

The facility is spacious and well maintained. Big swimming pool, night life is good. Friendly and helpful staff. Cooking facility on the room balcony is very handy. Mini market half a mile away.Room furniture is basic. No elevator. The stairwell gets wet when it rains. Buffet dinner cost me 31 euro, not great and not worth it.

Very old accommodations one cleaning of the room every 4 days. One towel.

We had a great time at the resort. We enjoyed the pool, entertainment, sports. Our superior studio with sea view was comfortable and as expected. We had a kitchen on the balcony which we all liked. Huge parking. The property is beautiful and well maintained. We didn’t want to leave... I would definitely go back there again and would recommend to my friends. The only thing I wish worked better is wifi, it worked on and off the whole time. Other than that our stay was quite pleasant.

Very friendly staff and good facilities and very nice beach. But the food was expensive and the car rental company on site, made us wait over an hour before showing up.

You need to wait check in until 2-3 pm even though you arrive the hotel early. Also you stay in the hotel with baby, I would not recommend as there is a event after 9 p.m with big sound and party almost every day until 11 p.m. and baby is not easy to sleep.

We actually loved this hotel after spending 5 nights. Pros-The pool exercise class was fun (in French..)The paths/entries to many small beaches was private, clean and beautiful! The outdoor -property was well-maintained with gorgeous flowers and little plants that attract hummingbirds. The pool was clean and refreshing and large. I wish it were slightly warmer. The ocean was warmer than the pool but that is a huge treat for us anyway! The staff went out of their way to address our concerns, translate information and even assist us with dinner reservations. Thank you to Nadia and Tonia and a few gentleman who I didnt get their names-sorry. Cons-The mattress was very poor and overused-sagging in the middle. Pillows were also overused. We had to use the mattress from the sofa bed on top of existing mattress. The staff brought mattresses to stack. The food at the buffet was expensive (62Eur for 2). It was cafeteria quality in my opinion. We recommend visiting local restaurants like Pura Vida or Case Coco. They were excellent!! The bathroom had tiny little crazy ants but they really didnt bother me too much. I just covered my toothpaste. The shower area was not engineered correctly and there was leakage despite our best efforts to keep area dry. The towels were not refreshed during our 5 night stay and we had to sacrifice 3 of them to manage the shower leakage. This was disappointing. I recommend that the management announce activities in just a small amount of English.

We actually loved this hotel after spending 5 nights. Pros-The pool exercise class was fun (in French..)The paths/entries to many small beaches was private, clean and beautiful! The outdoor -property was well-maintained with gorgeous flowers and little plants that attract hummingbirds. The pool was clean and refreshing and large. I wish it were slightly warmer. The ocean was warmer than the pool but that is a huge treat for us anyway! The staff went out of their way to address our concerns, translate information and even assist us with dinner reservations. Thank you to Nadia and Tonia and a few gentleman who I didn't get their names-sorry. Cons-The mattress was very poor and overused-sagging in the middle. Pillows were also overused. We had to use the mattress from the sofa bed on top of existing mattress. The staff brought mattresses to stack. The food at the buffet was expensive (62Eur for 2). It was cafeteria quality in my opinion. We recommend visiting local restaurants like Pura Vida or Case Coco. They were excellent!! The bathroom had tiny little crazy ants but they really didn't bother me too much. I just covered my toothpaste. The shower area was not engineered correctly and there was leakage despite our best efforts to keep area dry. The towels were not refreshed during our 5 night stay and we had to sacrifice 3 of them to manage the shower leakage. This was disappointing. I recommend that the management announce activities in just a small amount of English.

Property needs updating. Food was substandard. French was only language anyone knew.

I usually don’t do reviews but my stay at this place compelled me to do so. I am really perplexed by Expedia not properly describing what this place is. It’s not a hotel, as services are non existent. It is a European style low budget accommodation, with a small kitchen where you can cook your meals, do your own cleaning, etc. The rooms and all facilities are completely outdated, long overdue for a total rehab. I’ve been traveling with Expedia forever and this is the first time when their rating of this place is really off. We made the best out of it and I guess it’s worth what we paid for it but people should know what they’re getting into.

The resort was lovely and services were prompt, friendly and reasonably priced. The beach is beautiful and fitness classes were offered in the pool. I great place for families.

The grounds are beautiful and the views from the sea-view rooms are lovely. The prices for the buffets were high and the quality okay. The kids club was great as well as the private playground, table tennis, and beach volleyball. This is a solid 3 star establishment. It is geared more toward residents so cleaning service does not exist if youre doing a short stay. If you want a 5 star resort then go somewhere else. But, if you want a clean beautiful place, decently priced, with a good pool and ocean views then it is perfectly fine.

Nice pool area and bar/reception area near small beach. Room adequate. Food choices limited in an area where not easy to find restaurants (also roads very dark and difficult to navigate at night). At night a snack bar area w thin crust pizza and salad and a moderately priced buffet. Also a superette where can get snacks and even cooking items. Outside on a little patio was a stove top and microwave, but no fridge. Staff w limited English. Can be quite long lines at the reception desk and be sure to try to book activities early as they can fill up. In the morning also a large buffet, but you can just pay for coffee. Room cleaned a couple times a week. Playground for kids, nice pool set up for kids (shallow area).

My wife and I spent a week with our 6 year old. We mostly used this resort for its access to nice beaches and large pool and as a launch point for several day trips and hikes around the island. Didn't eat in the resort restos so can't comment on the food (but they are somewhat expensive compared to surrounding restos). The resort has a small convenience store with some staples. Grounds are very nice. The rooms are modest but clean. There's a small outdoor kitchen area on the balcony (small fridge / 2 burner stove / sink / microwave with broiler / coffeemaker / dishwasher, plates&utensils) and it's enough to you prepare your own food. Bring coffee filters, salt, spices, sponge, dishsoap, dishwasher soap, napkins etc..(generally not provided by the resort). If you're coming from North America, remember to bring your European voltage adapters!

This so call "Country Club" was the worst resort I have ever stayed in. I attended an event. The resort didnot provide interpreters for thier English speaking guest. Room service per the front desk is provided after 5 days. To have clean towels you are required to purchase tokens and soap and do your own laundry. The bath-room gets wet whenever you shower. There is a hole in the wall next to the toliet. Everyone on television spoke French, English caption was not available. We did not have anywhere to eat. They catered to the event participants only. The hotel staff was very rude. We speak English and they speak French but tend to correct you pronouncation of English words. It rained and water settles on the steps no one clears them. To get internet service was also a challenge.