The rooms are fine and the breakfast is good. Its expensive but thats Switzerland. The thing we didn't like was we found desk staff really unfriendly. I found them a bit intimidating. We asked for some milk to make a cup of tea in our room. No not possible. So i walked down 10 minutes in the pouring rain to buy some. (No offer of an umbrella ). Coming back i found that the 2 teabags you are issued, one was herbal. So i went downstairs to ask for a black teabag. No not possible, unless you trade your herbal tea. So i went upstairs and brought down and swapped. Come on SWISS people. Where is the customer service here. i have now been to probably 15 accomodation locations in Europe in the Last 3 months and this was by far the most expensive with the scabiest attitude.

It is an old hotel with lots of character and details. The bedroom was up to date and comfortable! The view is unsurpassed! Breathtaking! Would love to return! Great food also!

Location was fabulous, just a short walk to the village and the lake. We had a room with a lake view and it was absolutely beautiful. Bed was super comfortable. Parking was easy. On the down side, most of the lights in our room didn’t work and the coffee/tea facilities in our room included two random tea bags only - no basic black tea and no coffee.

The room though small was clean and the bathroom shower was very good ! Breakfast staff were excellent; would have been better if some hot food was served

The staff at the reception and in the restaurant was great! Check-in and check-out was very efficient. Given the price per night, some renovations would be expected. The bathroom fan was making so much noise , I thought it would break. Not possible to turn it off since it went on with the lights. Hard to not to wake up someone who is sleeping…. The location is great (walkable everywhere) but it was surprisingly noisy if you left the windows opened for air.

The hotel is very pleasant with spectacular views and a wonderful restaurant, but the overall condition of the hotel is tired and in need of some renovation.

A gem of a hotel which is why it is continually booked out. The decor probably hasn’t been updated in 40 years and might seem dated (not tired) with quirky features such as bathroom basins behind cupboard doors, an array of charming nik-naks around the hotel and an old fashioned lift with no safety door. Everything is spotlessly clean, beds are extremely comfortable, rooms are large (yes, you must spend the extra money for a lake view) and the dining room and cosy bar/balcony is a real treat. In an era of characterless chain hotels this defies the norm and is wonderful for it. Comfortable and with great staff I’d love to come back for the winter!

Very nice stay