This hotel is absolutely stunning. The rooftop balcony has amazing views of the city. The food at the restaurant was a little pricey and okay. My only complaint was the bathroom has zero counter space and was really crowded. Aside from that the room and hotel are amazing. I would stay here again.

Wonderful experience. I wish had a longer stay with a less hectic schedule, I feel like missed out on everything there was to offer.

Excellent hotel, definitely felt the 5-star experience. Spa was also amazing. Very attentive staff who are genuinely interested in getting to know you. Would definitely stay again.

Lovely hotel. Good location for night markets. Great Staff.

Great location, hotel is beautiful and the service outstanding. Will be back.

Friendliness was astonishing. The best atay. I felt right at home.

Great view, wonderful services. Pristine room with great attention to detail. Luxurious but also felt at home.

Cleanliness is utmost important to me. This hotel did not disappoint me. The property the food the service are so amazing Toom was exceptionally accommodating We will definitely come back to this place

I recently had the pleasure of staying at the newly opened InterContinental hotel, and I must say it exceeded all my expectations. From the moment I stepped into the grand lobby, I was greeted with warmth and hospitality that set the tone for my entire stay. The hotel's architecture and interior design are simply stunning, blending modern elegance with cultural influences that reflect the city's heritage. Every corner exudes sophistication and attention to detail, creating an ambiance of luxury that is unmatched. My room was nothing short of magnificent. Tastefully decorated and equipped with state-of-the-art amenities, it provided the perfect sanctuary after a long day of exploring the city. The plush bedding ensured a restful night's sleep, and the panoramic views of the city were breathtaking.

We as a family can recommend this Hotel and the very welcoming staff. The breakfast was very good and dining in the hotel also (very good quality).

The hotel and the property were stunning. The staff from the moment they picked me up at the airport was excellent. When arriving at the property there was a gorgeous fountain in the front of the hotel! They picked me up in a beautiful black Mercedes SUV, and had cold water and snacks waiting for me inside the vehicle. The staff treated my guest and I like royalty. They opened the doors, gave us a tour of the hotel and walked us through the suite! It was a 5 star experience at every turn. The surrounding area was not as luxurious as the hotel and the grounds, but I never felt u safe. There was a security guard posted out at the gate 24 hours a day. I had a little fall as I was leaving the hotel property ( but still on the property ) and the security ran over immediately to make sure I was ok and asked me if I required any assistance, which I did not. They literally took care of everything for us. This is the kind of 5 star experience one expects from a Hotel like this and they did not disappoint. If I find myself in Chiang Mai I. The future, this Intercontinental is the only place I’d consider staying. If you’re considering this hotel for your holiday, DO IT. You won’t be disappointed, I know I wasn’t. And I can be very picky. I have ZERO complaints and wouldn’t have changed a thing. Thank you to the entire staff at the Intercontinental Chiang Mai for making my birthday trip so amazing. This was by far the best Intercontinental I have ever had the privilege of staying at.

Amazing Hotel!

Pool was great! Room was perfect with great staff

The staff was the best of the best, they went above and beyond in customer service! Many thanks to all especially the staff in the club lounge!

Stunning new property with modern chic interiors. Room was spacious and staff were friendly and attentive. Quality of the food was also good and location of the property made it easy to walk to most places. Highly recommend

This is a fantastic property opened in Nov 2023. Great location and impeccable property only exceeded by the fantastic quality of their personnel. We’ve stayed in many 5-star properties around the world (Mandarin Oriental, Four Seasons, Ritz Carlton, Kempinski, etc) and nothing equals the quality of the people at this hotel: greeting us by name and eager to help with every aspect of our four-day visit. Special kudos to Doi and Noon at the concierge desk and Jick and the entire food and beverage team. I wish all hotels could be like this! The wonder is how they’ve accomplished this level of excellence in five short months!

Spectacular grounds, staff and service always going above & beyond!

Amazing brand new hotel! Would highly recommend

The hotel is good and clean. Staff are good as well.

We reached InterCon The Mae Ping a little before 4pm. Check in with Ms Nui was smooth and were assigned 14/F which I later mentioned that it's unlucky for Asian guests, esp around CNY. We had their complimentary afternoon tea @ Kam Lobby Lounge served from 1430 to 1630 and have to say it was not fantastic especially the scones were nowhere near what they should be--but like bread. What was worse, they served scones with whipped cream. When I asked for clotted cream, none had any idea what it is. If it were 3-4 star hotel I would understand, but it is InterCon and certainly this is very substandard. The homemade jam was a dullish slop and tasted bland. Ordered low fat milk cappuccino and it arrived lukewarm. Asked for skimmed milk and again they had none. The afternoon tea arrived not in three-tier stand but on 2-3 separate plates, and none of the sandwiches, pastries or savoury sweet bites were tempting enough for an encore. The staff were all very keen to offer good service. Yet the mediocre food and drinks was a let down. Our bathroom leaked and flooded the entire floor cos there's a big wide gap at the bottom of the shower door. Air-con was noisy and no sockets in bathroom for shaver and electronic toothbrush. Hairdryer was found outside not in the bathroom drawer. The disastrous part was the ceiling that started leaking and dripping that two technicians came up at midnight to fix. Lobby bathroom has handbasin in each cubicle but no hand towel, so floor had drips.

Amazing new hotel with excellent service! Rooms are nice size, very clean environment and service is friendly. Breakfast had a great selection as well. Perfect location and will stay here again.

The place was amazing. Absolutely stunning!!

Courteous, Attentive, Efficient with friendly approachable genuine personalities. Nothing is too much trouble and every request is taken responsibly even if not in their immediate workscope. Always have time to help/solve your request or issue with a smile. The Chief Concierge, Doi and his team are to be commended, very knowledgeable for tours suggestions and influential when you seek to book into popular restaurants in short notice 🙏 A Truly 5 Star service and accomodation international standard…a well n professionally trained staff, a credit to management 👍👍👍

Very nice

Excellent, helpful and friendly staff. Nice rooms and facilities.

Superb service, very helpful and friendly staff Will definitely stay when there is a chance to visit Chiang Mai again

Beautiful new hotel is located in a great location; close to all the eateries, coffee shops, night markets. Spacious clean room with items including shampoo, conditioners, body gel, toothbrushes, slippers and robes. Delicious breakfast is provided daily. Every staff members were professional, extremely helpful, and courteous. Highly recommended. Very pleased with our stay. Definitely will return again.

Best hotel staff, nice location, convenient parking and excellent breakfast, food and drink

Excellent service staff. The hotel is tired and the upholstery is Very Old. Great location.

Excellent service staff. The hotel is tired and the upholstery is Very Old.Great location.

Bathroom was not clean.I found many hair in there.And carpet also dirty

All is good . Maybe the room need a little renovation. Also why the swiming pool close at 6 pm. Its not possible you back in hotel after visit on city and swiming pool close. The minimun can be 8 pm or 9 pm for close