The elevator got stuck on the 4th floor and we kept trying to call and no one answered !! It was ki d of embarrassing cause we had guests with us !! ( They did fix it) But it conti ued to make wierd noises so something tells me thats not the first time they've had a problem !!

Nice and clean

The only thing I wasn’t happy about was the first day when we checked in and got our room we went in and the room was still dirty. It wasn’t cleaned. They had to put us in another room that didn’t have the balcony that we paid for. The next day they put us in one. They said they were going to give us a discount but I haven’t seen anything.

Great staff!!

easy for a family

I told them I made reservations online with Expedia. Then they charged me multiple times with several different amounts and when speaking with the supposedly manager she suggested to just call my back

Friendly staff

We had a relaxing trip and the hotel was really nice. The staff were especially friendly and helpful.

Our stay went well and we are likely to stay again in the future as we have family in the area. Only issue was one of the two elevators was broken during our stay and some of the hallways were warm. Our rooms were nicely cool though and the staff was all very friendly - even offered to make coffee earlier than normal one morning when my husband got up before the normal hours for it.

Nice large clean room! Water pressure in shower was great.

I booked a balcony with river view bcz it was the biggest y’all had and there were 3 of us… when I got there they said that room was not available they were overbooked and gave us a smaller room which was very uncomfortable… water also kept backing u in the tub

Nice big comfortable rooms at a reasonable price. We had a balcony view of the river and enjoyed watching the barges and speedboats pass by-wildlife too! We visited Kennywood, which was just a few miles away and enjoyed the movie theater and restaurants that were just across the street.

We wanted to get away for a few days and decided to take a family trip to Pittsburgh. We had stayed in this area over 15 years ago and decided to stay at Courtyard by Marriott this time. The property is very well kept and clean. We were greeted as soon as we walked in. There was an issue with the room that I had initially reserved, and I was a bit upset about that. The front desk clerk was able to give us a discount due to the room issue. I was surprised and very pleased by that! The lobby was very clean. All the employees we came in contact with were very nice and helpful. The room was comfortable. The floors (carpet) maybe needed a bit more cleaning. The pool was open and we used it every day we were there. The pool area was very clean and well taken care of. Same with the workout room. We will definitely stay there again. Lots of restaurants and shopping within walking distance. The only downside of our stay was no free breakfast and no microwave in the room. Other than that, our stay was pleasant, and we had a good time.

Great stay

Place was attractively updated and clean. Room and bed were very comfortable. A/C in the bedroom was super noisy.

Employees that work there are miserable and complain all the time. The AC in the lobby area did not work. An employee told us they had been waiting on a part for a month and told us to complain. Sat at the bar and bar tender served us and walked away to go visit with another employee. The wine tasted like vinegar and they had 1 shot of captain Morgan. No one asked us if we wanted food or another drink, but gave us our check immediately after we ordered. The faucet in our bathroom was so wobbly we had to be careful when we used it.

Staff is excellent, very friendly, approachable and helpful. Very clean but dated. Location is fantastic, many restaurants and shopping close by. Beautiful grounds on the waterfront. Ample parking.

There is a smell in the hotel room

it was nice

The train noise was loud. A waterfront view would help as it’s on the opposite side of hotel.

Not much time before a research sports events to clean up the in room phone rang and was answered completely nude trying to hop in tub quickly(found out later the night stand clock was off an hour) when a suggesred to front desk it was my bathroom plumbing on 3rd level leaked into lobby and they wanted to know if while i was away to my sporting event for maintenance to be in my room. I was not comfortable for my luggage to be kept unattended.

Only problem was the bar/dining staff wasn’t to be found when we wanted something. Later my husband saw them outside. A glass of wine would have been nice when we came back from the funeral home.

We always go for fun! We hit the strip district, enjoyed the amenities,the nearby restaurants and the 🛍

Great location

should have some kind of free breakfast

The guy at the front counter was really cool. Room was clean, 3 pillows and was cozy

I booked this hotel because it had a hot tub. The hot tub was broken. Our bathtub leaked the entire time and dripped.

We were able to check in early and woman at front desk was extremely friendly. Check in was quick. The first room we got the door did not lock so we were given another room. This room didn’t have any cups for the coffee maker or water and the sink did not work. The pool was closed for our entire visit which was disappointing as it’s a big reason I selected this hotel so my son could swim.

Very nice staff. Decent room and bathroom. Other guests were really annoying in the evening and through the night. Lots and lots of thumping and stomping. Hot tub was out of use but pool was okay, kind of chilly. I really liked the staff. They greeted us every time we’d see one another.

We booked this specific property because it had a hot tub which was a treat for my wife’s birthday. We were really looking forward to it so imagine our disappointment when we arrived to find the hot tub with caution take all around it. Very sad

Put in wrong room, no linens for sofa bed, hot tub closed, pool very cold, had to ask for towels twice . I booked this specifically so the kids could swim. We quit after 30 minutes. Not our best stay.

Stay was nice pool and hot tub were out of order was really looking fwd to a hot tub that's why I booked there