The hotel is very quiet and set in fabulous countryside. The room was well up to Premier Inn standard, but the food was not. On arrival we eat in, but the food was so poor we could not face it the next evening. The breakfast is well below Premier Inn standard.

The staff were all very helpful. It was the ideal situation for our visit. Was lovely to sit on the balcony and watch the world go by. Very relaxing.

Our 2 nd stay at this golf club hotel, staff are all delightful and nothing is too much trouble golf course good and the balcony rooms look over the 1 st tee.

Dated and overrated. Lovely balcony / location but 2-star breakfast. Also you book and they hold 50% as non-refundable and only then tell you you can’t access pool / spa, which was really naughty.

It's difficult to give a truthful review without appearing unpleasant, and I don't want to be. We stayed in this hotel last year and thoroughly enjoyed our stay. We enjoyed our stay this year but while the staff and the hotel itself are both excellent, it feels like not enough money is being spent on maintenance. The room was enormous and great but.... Cleanliness poor. I dropped a small tablet by my bed on the Wednesday night and because of my health condition, I couldn't bend down to pick it up. 4 days later the pill was still there! A light was broken in the bathroom, why it hadn't been noticed and repaired? On both sinks, the plugs were out of adjustment. They would neither close properly to keep water in the sinks or open properly so water would drain away. The shower didn't drain properly so after a minute or so the shower tray was overflowing. Lovely heavy curtains on the patio doors onto the balcony that were brilliant at keeping out the bright sunshine. Only trouble was that one of the curtains had a massive rip in the lining that just looked bad.

Had a lovely time! Friendly staff, met the owner on the golf course. The owner helped us with golf clubs so that we were able to play golf! We can warmly recommend the hotel!

Hotel and staff were lovely-really disappointed that we would have had to pay £50 to use the pool-normally at golf hotels this is free and a real attraction.This would put us off returning

Hotel and staff were lovely-really disappointed that we would have had to pay £50 to use the pool-normally at golf hotels this is free and a real attraction. This would put us off returning

Nice hotel located fairly near to Chapel Down Winery which was the reason for our trip. None of the facilities except the very small bar we’re open to us as guests but we were informed of this. We were however invited to order in takeaway food and were given some restaurant suggestions. We were very surprised by the number of ‘corkage charge notices’ and the very high cost especially as most services were closed. Our room was very spacious with nice balcony. Bathroom was simple but clean. Breakfast continental - would have benefitted from some boiled eggs but otherwise OK.

Nice hotel located fairly near to Chapel Down Winery which was the reason for our trip. None of the facilities except the very small bar we’re open to us as guests but we were informed of this. We were however invited to order in takeaway food and were given some restaurant suggestions. We were very surprised by the number of ‘corkage charge notices’ and the very high cost especially as most services were closed. Our room was very spacious with nice balcony. Bathroom was simple but clean. Breakfast continental - would have benefitted from some boiled eggs but otherwise OK.

Wonderful golf course balcony views. Friendly helpful staff. Whole ambience delightful! 🙂🙂

Wonderful golf course balcony views. Friendly helpful staff. Whole ambience delightful!

Booked as we thought we would have use of the spa - wasn’t available and if it was the pool has an over 21’s policy so no good for young families.No restaurant open on the evening. No chef for hot breakfast option. Staff were pleasant and helpful enough but not what I expected

Booked as we thought we would have use of the spa - wasn’t available and if it was the pool has an over 21’s policy so no good for young families. No restaurant open on the evening. No chef for hot breakfast option. Staff were pleasant and helpful enough but not what I expected

The staff I cant fault really helpful etc I was lucky they made me breakfast each day as it was early - thank you. Shame it was not listed that the pool was not open (that was the reason I booked) and no food available on site. Only told when i asked about opening times. Not also allowed to run a tab on my room even though I was there for 4 nights.No hair dryer missing from room and had to ask for extra towels - no extra water /tea /coffee for the 4 nights stay. I know Covid rules but just rather disappointing.

The staff I cant fault really helpful etc I was lucky they made me breakfast each day as it was early - thank you. Shame it was not listed that the pool was not open (that was the reason I booked) and no food available on site. Only told when i asked about opening times. Not also allowed to run a tab on my room even though I was there for 4 nights. No hair dryer missing from room and had to ask for extra towels - no extra water /tea /coffee for the 4 nights stay. I know Covid rules but just rather disappointing.

Was a bad experience, room was dirty with bodily fluids on the bed and when I complained the women on the desk basically said it would be hard to clean since we've basically opened the door and been in 2 minutes. Never even said sorry.

Was a bad experience, room was dirty with bodily fluids on the bed and when I complained the women on the desk basically said it would be hard to clean since we've basically opened the door and been in 2 minutes. Never even said sorry.

Poor. Tired hotel. Poor 'Continental' breakfast. No room cleaning or replenishment of tea and coffee. despite other hotels doing this at this time. Marks on bed linen.

Poor. Tired hotel. Poor 'Continental' breakfast. No room cleaning or replenishment of tea and coffee. despite other hotels doing this at this time. Marks on bed linen.

Lovely hotel with comfortable rooms and great staff who could not do enough to help. Would definitely stay here again.

Very pleasant

Pretty nice hotel - a little bit dated and the bed was quite small - tiny flat pillows!Staff were lovely though, really friendly and the food was quite nice - nothing special but pretty good.They offered us a discount on the spa as well given we would only be able to make use of it for an hour or two by the time we arrived

Pretty nice hotel - a little bit dated and the bed was quite small - tiny flat pillows! Staff were lovely though, really friendly and the food was quite nice - nothing special but pretty good. They offered us a discount on the spa as well given we would only be able to make use of it for an hour or two by the time we arrived

The staff were very friendly and helpful. The cooked breakfast was not as good as it could have been. We got one hash brown that was very overcooked, one mushroom, eggs were fine but the teapot was cold. We asked for another one which was hot this time. The hotel was very reasonable for the price.

Very quiet so a great plce to unwind it also offets spa breaks as well as golf

Room was clean and acceptable, food in restaurant (dinner & breakfast) was at best average, probably would not stay there again.

The only thing we didn't like about the hotel was the noisy slamming doors of the rooms. It was impossible to close the doors quietly which gave us a very disturbed night.

Expensive however very nice, it was my wifes 40th and asked if anything could be done to make the stay extra special - sadly this was ignored. Great stay though.

It was my 7th year anniversary with my partner and too celebrate we wanted to stay at a luxury hotel. Unfortunately this was not a luxury hotel. We paid £330 for 2 nights in a double room. This hotel was not worth this amount.We wasn't allowed to use the spa and would have had to pay an extra £50 to use these facilities which we couldn't afford to do. If we had paid £100 a night we would have been satisfied with this hotel. Its 3 stars on the reception door and says 5 stars at the entrance to the hotel. We feel like we have been ripped off. We were really disappointed with the overall quality of the hotel and it ruined our weekend. Also the wifi was not working for a full day/night of our visit

We stayed here because it was close to Benenden hospital, where i was due to have a few nights stay, so ideal for my husband to be able to chill out and walk, swim and have a massage while he waited for me to be discharged. The room had a balcony overlooking the golf course so felt very spacious. and

Excellent views and very friendly staff make you feel very welcome. However, rooms need a bit of modernisation for such a nice hotel and location. Spa is awesome, hydrotherapy pool was amazing.