Good business hotel at a central location in Arad

Hotel is very central, you can walk to most key places. We were even able to charge our electric car and we parked right in front if the hotel (parking is not included). The view from the hotel was great. Staff was nice and friendly.

Big room and clean, safe area!

The hotel itself was nice, and the room clean and beautiful with a great view. However our experience in the hotel restaurant wasn't great. We had to wait for the service for quite a bit (there was a wedding in the bigger dining room, so it was understandable that the staff was busy). However, when the food came, my friend found a hair in hers. It was late and already hard to get a hold on the waiter so she just let it slide but later they mixed the desserts too and brought a random slice of cake instead of what we ordered. At that point we just wanted to pay and leave. The so-called icing on the cake was when we finally got to pay for our meals and our waiter insisted that we tip her 10% for the service (she didn't continue until we wrote down the 10% tip on the receipt). This all just left a really bad taste in the mouth. Maybe on a better day the service would be better, but I wouldn't bet on it. Without this, the rating for the hotel would've been 9/10.

The staff were good and the room was clean however the building itself seems very dated and basic.

Well situated and run extremely professionally exactly what you would expect from a hotel better than it's 4 star rating.

This property is clean, the staff is great and the food they serve during breakfast and room service is very good. This property has been modernized in the common areas. However, the furniture in the suite we rented was old and shows excessive use. The suite we rented, had uncomfortable, discolored and dated couch and armchairs. Should the furniture be updated, we would give this hotel a 5 star.

Good property in the citycenter, hotel not so crowded, restaurant functional as should be (not only for the breakfast), easy to reach city center points of interests by walking. Room clean, even the hotel will need a refurbish sooner then later.