Experience was great all staff are very attentive. It was an amazing stay over roll!!

I couldn't have been luckier tha gettin Rodrigo at check out , Thanks to Ricardo we had big lunches both days. We were spoiled by Juan Carlos and Andrea both days! The amount of team work that Ricardo has obtain from his work is admirable!

Very clean and good view of the ocean

We were able to book a room at this Sheraton for the day we arrived, so we were very fortunate. The facility was in excellent condition and in a good location. It was a little pricey, but was worth it for the service and accomodations. I would definitely stay there again.

Thank you for a wonderful time.

I cannot say enough good things about this hotel. The staff on all levels was amazing, particularly Patriccio. The staff is beyond helpful on every level. The rooms are lovely and the location and views amazing. The food and breakfast were great. The gym is wonderful with ocean views. Everyone speaks good English.

This is surely one of the best hotels I’ve ever stayed at. The room was spacious, the bed & linens very comfortable, and the staff was always excellent. It is safe and the location very convenient. The ocean view from our terrace was breathtaking.

If you want to stay in Vina del Mar find a hotel near renaca beach. This hotel is all marketing. The food, and breakfast is horrible. The rooms are really outdated. The beach next to the hotel is not nice. There is so much traffic, and people around the hotel so you have no peace. Its very corporate style service.

Condition spa

For our trip to Viña del Mar we had originally booked a timeshare condo, however when we arrived we found someone else (the owner) in the unit. With no place to stay we turned to the Miramar, which turned out to be a wonderful choice! At check-in I told the desk person, José, our sad story, and also that it was my wife's birthday tomorrow and that we had journeyed from the US. He went out of his way to accommodate us with a great room. He also gave us complimentary drink tickets and had a bottle of wine sent to the room. The next morning they sent up a complimentary breakfast that included a slice of birthday cake with a candle! This is really service above and beyond. We are very impressed with the Miramar! Oh, and it is a great hotel, perched on the rocks above the ocean, with views from Valparaíso to Reñaca. The bar and deck above the pool deck is a fine place to spend the afternoon enjoying the sun. The property is well maintained and our room was large and comfortable.

We loved it! Very comfortable rooms, great view from the balcony, food and drink really good

Everything was great.

This place is amazing!!!The best thing are the amazing views from the rooms!!! Breathtaking, the staff is very friendly and helpful!!

Always a great experience!!

Despite the fact that I booked with breakfast, they told me that it was not included and they charged me a lot!

It’s location, right there feeling the marine air and the waves of the sea. Magnificent view of the sea and Valparaiso.

Definitely not a 5 star. Maybe 2. You pay for view. Bathroom moldy. Broken furnishings. Not very clean.

Great. They went above and beyond providing courtesy late-checkout and parking. Without a doubt, it’s the best place to stay in Viña.

This property is not 5 Stars upon arrival dirty socks on the room floor from another guest. They are charging $90 dollars per nite for a 3rd guest after paying a high nightly rate

We had a few days before departing from Valparaiso. Taxi from airport Easy. At check my Pl card not accepted, so used another. Wonderful location, after sidewalk repairs. Now not pedestrian friendly, but doable. Wondeful Sauna, pools, ets. Great staff. Easy getting a taxi. Happy with all our meals, but one rrestaurant was unavalable.

The hotel, and surrounding views were gorgeous. We had a lovely room with a balcony view of the water. It was comfortable with a nice bathroom. We are appreciative of the daily cleaning included. The breakfast was good other than the coffee and the setting was nice. The spa and their staff was lovely. It is located on a minor highway which it’s loud and there’s some walk to get to a nicer boardwalk and restaurants

Excellent service, unbelievable gym and locker room.

We only stayed for 2 nights, but I’d happily recommend…… the reception and breakfast restaurant staff were just so nice (big thanks to Sophia in reception and Jose in the restaurant) and even when we were leaving our room to checkout, the lady cleaning the rooms close to ours saw we were on our travels and insisted we accept a couple more bottles of water ….. again, just so nice

Beautiful location and views from the hotel’s patio bar. Some road Construction outside.

Greeted me with “are you a taxi driver, I need you to take these people somewhere”.

Everyone was so friendly and accomodating. Parking was secure and easy. The staff spoke good english, making it easier for my bad spanish.

Amazing views. Great staff and service.

Commodious rooms with view and sounds of waves/.

Twice they entered our room without knocking!! TWICE!

The hotel is very well located, the staff is very friendly, and rooms were clean. The breakfast was good.

Beautiful hotel with amazing views BUT too busy and noisy with all the conferences & people. Also hotel is far from restaurants / shops. Not worth the price

gorgeous spot and view of the water. Lovely rooms, very clean and nice bathrooms (with shower and bathtub!). The pool is also nice. We didn't take breakfast, just some juice, and that was definitely overpriced (and not jugo natural). But the staff was also overall incredibly friendly and we had a great time.