Great hotel and facilities and location. Food ok choice wise but buffet was never hot enough and despite raising the issue the next two nights it was just the same. Everything else great

We checked reviews extensively and made sure the property fitted our needs prior to booking. On paper it did. In reality it was old and run down. The public areas are old in parts but fairly clean, could be better. But the rooms are in desparate need of refurbishment. Cleaning could be better - hairs left in bathroom etc. and the hotel had a dreadfully strong perfume throughout - be aware if you have any allergies.We emailed the hotel with a simple request 11 days prior to arriving - to be allocated a top floor room in a quiet part of the hotel. They completely ignored this and allocated us a room close to children and not on the top floor. We found that very rude. They hid behind the excuse of being full but with 11 days notice they could have easily accomodated such a simple request.They moved us but the replacment room was just as bad. Food was generally good but they closed the buffet ahead of the scheduled time. Even though we were assured this and the other issues would be dealt with we still needed to move hotels early to enjoy our special trip. The manager seemed nice enough but her follow up to our review on Tripadvisor was rude and more than a little argumentative - claimed she moved us on goodwill but as gold members Hotels.com would have done that FOC. Better for her hotel if she put that energy into customer service, staff training and rectifying the bad parts of the property. Until this is refurbished we cannot recommend this hotel.

We checked reviews extensively and made sure the property fitted our needs prior to booking. On paper it did. In reality it was old and run down. The public areas are old in parts but fairly clean, could be better. But the rooms are in desparate need of refurbishment. Cleaning could be better - hairs left in bathroom etc. and the hotel had a dreadfully strong perfume throughout - be aware if you have any allergies. We emailed the hotel with a simple request 11 days prior to arriving - to be allocated a top floor room in a quiet part of the hotel. They completely ignored this and allocated us a room close to children and not on the top floor. We found that very rude. They hid behind the excuse of being full but with 11 days notice they could have easily accomodated such a simple request.They moved us but the replacment room was just as bad. Food was generally good but they closed the buffet ahead of the scheduled time. Even though we were assured this and the other issues would be dealt with we still needed to move hotels early to enjoy our special trip. The manager seemed nice enough but her follow up to our review on Tripadvisor was rude and more than a little argumentative - claimed she moved us on goodwill but as gold members Hotels.com would have done that FOC. Better for her hotel if she put that energy into customer service, staff training and rectifying the bad parts of the property. Until this is refurbished we cannot recommend this hotel.

Glad we only stayed B&B as the food wasn’t great. Wish we hadn’t had a room overlooking the pool as the noise from the ‘live’entertainment and disco was really annoying. Room was clean and the beds were comfortable.

Glad we only stayed B&B as the food wasn’t great. Wish we hadn’t had a room overlooking the pool as the noise from the ‘live’entertainment and disco was really annoying. Room was clean and the beds were comfortable.

Spent four nights at the hotel,very good value,clean throughout with nice pool and bar area.Breakfast was very good also.Great location for traveling aroungyrhe local area,with a great bus service stopping right outside the hotel.All staff very pleasant

Spent four nights at the hotel,very good value,clean throughout with nice pool and bar area.Breakfast was very good also.Great location for traveling aroungyrhe local area,with a great bus service stopping right outside the hotel. All staff very pleasant

Rooms a little on the small side, tiny balconies. Bathroom clean but bath had been “refurbed” by being hand painted!

loved it

The property albeit dated was tidy, the water pressure in the shower was excellent. This hotel was better suited for groups 60+ years to stay as the restaurant was a buffet every night, the lounge was fine and had cruise ship like entertainment each night. Although our room did have 2 twins and a king - that is all it had. We travelled with our 2 adult kids (early 20) and this was not suitable for us. The town of Cambrils was nice but very sleepy. If we were to return it was be to Salou were there are more shops, restaurants and energy.

The property albeit dated was tidy, the water pressure in the shower was excellent. This hotel was better suited for groups 60+ years to stay as the restaurant was a buffet every night, the lounge was fine and had cruise ship like entertainment each night. Although our room did have 2 twins and a king - that is all it had. We travelled with our 2 adult kids (early 20) and this was not suitable for us. The town of Cambrils was nice but very sleepy. If we were to return it was be to Salou were there are more shops, restaurants and energy.

We only stayed for 1 night. The location was good, very close to the beach and the breakfast was great. The pool was nice as well. What wasn't so great was that the beds were very uncomfortable, way too stiff so we didn't sleep well. What didn't help with sleep either was the ungodly noise coming from the hotel bar (I think)? Music was playing very loudly until around 23:30 so none of us could fall asleep and we had to get up early.

Very nice hotel in a great position close to the beach. friendly staff, nice rooms & decent pool.

Very nice hotel in a great position close to the beach. friendly staff, nice rooms & decent pool.

We had nice Vaccacions, the Food changed every Day, the Rooms and everything was very clean. Good Animation Team.

It was our 33 aniversary and the staff helped us a lot. I won't forget these days. Thanks

I wondered whether we'd picked the right location when we arrived as the hotel was further from Cambrils centre than I thought, however its was ideal for us. A gentle walk along the sea shore to Cambrils in one direction and a slighter longer walk to Salou in the other direction. We had a great time. The staff made us feel very welcome and I enjoyed the daily Aqua exercise class in the pool. It was great to have a pool view as it also means you face the coast. The breakfast was great - can't speak about other meals because we didn't try them.

I wondered whether wed picked the right location when we arrived as the hotel was further from Cambrils centre than I thought, however its was ideal for us. A gentle walk along the sea shore to Cambrils in one direction and a slighter longer walk to Salou in the other direction. We had a great time. The staff made us feel very welcome and I enjoyed the daily Aqua exercise class in the pool. It was great to have a pool view as it also means you face the coast. The breakfast was great - cant speak about other meals because we didnt try them.

The kitchen is not particularly tasty, monotonous breakfasts The room is very small, because of the big bed, there is absolutely no room left. Staff can not be called friendly.

The kitchen is not particularly tasty, monotonous breakfastsThe room is very small, because of the big bed, there is absolutely no room left.Staff can not be called friendly.

Stayed 6 nights would definetly go back.................................

Unable to check in to room until 2.30pm. The original room was on the first floor but was facing a building site so moved to pool view at an extra cost. This was time consuming having to go back and forth to reception until issue was resolved. Staff at the hotel were pleasant, pool area was lovely but sun beds very uncomfortable and not adjustable. Bar also closes at midnight. Hotel is not within walking distance of bars or restaurants in the evening and the half or full board meals can be tiresome. Would not class hotel as 4 star. All in all though, I enjoyed my stay but would not be running back there in a hurry.