The staff is friendly and very helpful. Room was clean.

Hotel is generally nice, a little loud with the trains passing behind but not too bad. There are complimentary bottles of water and beer in your room which is a nice surprise! I was on the ground floor and heard some room door slamming but this couldn't be helped as its the only way to close the door behind you. Parking is limited about 15 spots and is public so is free from 6pm until 9am but you have to be quick. Otherwise there a paid car park about 2 or 3 minute walk further down the road.

The pleasant staff were attentive and the only positive to this disappointing stay.

Staff very welcoming-helped us map a walking route of this charming city. Rooms very nicely stocked.

Zeer vriendelijke personeel, centrale ligging, uitgebreid ontbijt

I have stayed all over the world in Best Western Hotels and this has to be the best! Not for the location or the size and plushness of the room, but for the service and friendliness of the staff. There was nothing they would not do to make our stay as pleasant as possible despite these COVID times. Room was comfortable, very clean and had everything we needed. Would not hesitate in recommending this hotel to anyone who wishes to stay in the area.

Very nice hotel near the train station and city centre. The receptionists and service personnel were always very helpful.

Very nice hotel near the train station and city centre. The receptionists and service personnel were always very helpful.

Interesting central location -converted railway station building. Complimentary items including wine in room. Parking available across the road for a fee.

Only got to stay one night to see a concert by The Gathering in the next town over, Vosselaar. Would have been nice to have spent more time in Turnhout and the Best Western would be the ideal base from which to explore the area. located right beside the train station and bus access in the centre of town. The hotel looks like it was once an industrial building related to the railway. one side is up against the tracks and the other an attractive street view. ground floor on the street side gets full windows and a walkout. second floor windows are the rounded top half you see in the pictures so are from your knees to the floor. I did not find the track side second floor noisy. due to construction on the bus area, there are more buses temporarily stopping in front of the hotel than is probably usual. I arrived early but was able to check in. reception was helpful to give local and bus info. Wifi very good, room and bathroom clean and very acceptable. room was stocked with free beverages including medium sized wine bottles.

Only got to stay one night to see a concert by The Gathering in the next town over, Vosselaar. Would have been nice to have spent more time in Turnhout and the Best Western would be the ideal base from which to explore the area. located right beside the train station and bus access in the centre of town. The hotel looks like it was once an industrial building related to the railway. one side is up against the tracks and the other an attractive street view. ground floor on the street side gets full windows and a walkout. second floor windows are the rounded top half you see in the pictures so are from your knees to the floor. I did not find the track side second floor noisy. due to construction on the bus area, there are more buses temporarily stopping in front of the hotel than is probably usual. I arrived early but was able to check in. reception was helpful to give local and bus info. Wifi very good, room and bathroom clean and very acceptable. room was stocked with free beverages including medium sized wine bottles.

Quirky room, comfortable, furnishings a little bit old, fabulous breakfast

Nice hotel in the town center. Free wine in the room.

Nice hotel in the town center. Free wine in the room.

The choice of breakfast things is good, the location next to the station does mean there is noise in the rooms facing the railway. However it is the noise of the buses which is the issue in the early morning and not the trains.

The choice of breakfast things is good, the location next to the station does mean there is noise in the rooms facing the railway. However it is the noise of the buses which is the issue in the early morning and not the trains.

My room downstairs had window that opens to the train platform and was 20 ft from the train track. No air conditioning. Only upstairs room have A/C. Carpet was dirty. Very basic amenities. Great if you want to be 5 minute from train but noisy and not private at all otherwise. Lack of A/C was very uncomfortable in late August during heat wave. Will avoid this location in the future.

Good basic but good enough for short business trip.

Good basic but good enough for short business trip.

the staff were very helpful , only one downfall was the noise from traffic and trains travelling past even when this was a quiet room

Great location. What a fun place. Staff outstanding.

Very nice experience; super friendly and helpful at check in and gave me lots of information and a map. :) It is near a train station and is kind of loud during the day, but it didn't seem to keep me up at night.

Lovely friendly staff when we arrived, Nothing was to much trouble. Our room was clean and comfortable, with a lovely terrace to sit on in the evening. A great pet friendly hotel. Would stay here again.

Lovely friendly staff when we arrived, Nothing was to much trouble. Our room was clean and comfortable, with a lovely terrace to sit on in the evening. A great pet friendly hotel. Would stay here again.

The rooms were very clean and comfortable. The front desk personnel were very helpful and the location of the hotel was very convenient.

Nice little hotel, rooms small but probably the best hotel in Turnout.

Hotel is near bus and train station so won't suit everyone. Only offers breakfast . Having said that, it was spotlessly clean, had a wonderfully comfortable bed and staff were friendly and helpful. It's a few minutes walk to the main market square with restaurants and bars. ( Also a great Saturday market). Would use again,

Hotel is near bus and train station so wont suit everyone. Only offers breakfast .Having said that, it was spotlessly clean, had a wonderfully comfortable bed and staff were friendly and helpful. Its a few minutes walk to the main market square with restaurants and bars. ( Also a great Saturday market).Would use again,

An old railway station with buses and trains going by the window early in the morning. But otherwise very comfortable, very accommodating staff and fantastic internet connectivity.

I stayed here for a business trip. Check-in was smooth & there were complimentary chocolates and a small bottle of red wine in the room. I was meant to have a private balcony but there wasn’t any. An iron was brought to my room when I asked for it. Unfortunately the toilet was not clean and the shower was clogged so I had to stop running the water while showering otherwise it would overflow. The room is a bit claustrophobic as you can’t open any windows or reach the skylight and there should have been a ceiling fan but at least there is air conditioning. I was meant to have a queen bed but had 2 single covers... In the morning the room was lit up as if every light was switched on but this was actually because the daylight was coming through the skylight... Breakfast was a very nice spread and the hotel organised me a taxi as Uber isn’t available in the area. This hotel is probably the best you can find in the area but it could be vastly improved.

Nice hotel in the centre of Turnhout. Its next to the train line but the train and bus noise is not intrusive.

Nice hotel in the centre of Turnhout. Its next to the train line but the train and bus noise is not intrusive.