they asked to pay euro 0,50 for tax during check out.Normally it should added on my bill during check in.

Really like this area ?

It was amazing

It’s quiet with a good spa, food good. I didn’t like being told every morning breakfast is not included so it’s ok to charge you, every day, once is enough. Staff were really good otherwise, nothing was too much trouble.

It’s quiet with a good spa, food good.I didn’t like being told every morning breakfast is not included so it’s ok to charge you, every day, once is enough. Staff were really good otherwise, nothing was too much trouble.

The Hotel has god and bad points. It is new and nice, but cold. It is close to the metro, but there is nothing around it (no shops, bar, restaurant) The swimming pool is nice but to crowed (is open to also to people who are not hotel costumers) Breakfast is good, but the restaurant is too expensive, and there are mistakes with the prices in euros Some receptionists speak excellent English, but they stress too much their accent and speak too fast: if you are talking with a mother tongue, it just creates problems.

Exactly what you’d expect. Good quality service and amenities.

The quality and hospitality of this Hotel are excellents. I’ve been a few times and I will for sure make this my 1st choice for the next time in Sofia.

Все понравилось всё красивое классный бассейн джакузи чисто в номерах. Спасибо.

Все понравилось всё красивое классный бассейн джакузи чисто в номерах. Спасибо.

Excellent breakfast, big and clean bathroom and bedroom, excellent and very helpfull Staff. Mr. Adrian welcomed us and he was very helpfull and gave us all the information which we need about Sofia. It takes 10 minutes drive from the hotel to the city center. Free parking at The hotel.

The Holiday Inn in Sofia is a very high level hotel with excellent service, great breakfast and amazing value. I would highly recommend staying here, especially if you need a stop over on your journey.

Hotel excellent. My daughter enjoyed the gym and swimming facilities. Food very good. Room service very prompt. Located in the business park only 10 minutes from metro giving a direct line to Sofia.

MY ONLY REAL COMPLAINT IS THAT THE POOL IS OPEN TO THE PUBLIC. THIS MEANS THAT IN THE EVENING YOU GET MIDDLE AGED BULLIES (ALL MEN) WHO THINK THEY OWN THE PLACE AND ARE LITERAL BULLIES AGAINST THE HOTEL GUESTS. MOST HOTEL GUESTS ARE KIND AND RETREAT, BUT I HAD TO STAND FOR MY RIGHTS AND FRANKLY I SHOULD NOT HAVE TO DO THIS. ITS A REAL SHAME.Also, there are NO real channels in English apart from the boring BBC World and Al Jazeera. No CNN, for example, which should be a must.Finally, there are cell towers right in front of some hotel rooms. This gave me a headache and I had to request a room change, which they kindly did. Customer service was excellent but they need to fix the above.

Clean, very “American” style business feel. Could easily have been a Holiday Inn. In the US.

Very nice area, close to Metro station. Very friendly staff. Clean and comfortable room.

Clean, very “American” style business feel. Could easily have been a Holiday Inn. In the US.

This Hotel is pretty far from the center for the price. However, the service and room were wonderful.

Excellent hotel! Clean, convenient lication, close to metro ... friendly staff

Location far from old town. But metro statiom 10mmts walk. There is free shuttle to link mall from metro station (many restaurant and supermarket). Overall ok.

The pool area is very nice, so is the staff and the restaurant. But 5 stars... doubtful.A very good hotel and highly recommendable. Though a bit far from everything else. The only negative thing was the shower, which could use a brushup and a new shower head. All in all a very nice place to stay. But dont expect the 5 star experience.

Regular room, standard breakfast, the hotel is close to a main highway

Beautifully hotel with sauna and swimingpool !! 5* hotel no need more words !!

Nice hotel, friendly staff. Outside of centre, but quiet location.

The main reason i booked the hotel was because of the swimming pool and spa. Arriving there we surprisingly found out that they were under rennovation. We were not informed in advance about that.

I was lost up a mountain and Holiday Inn endeavoured to find me, so I really couldn't complain about anything. Good facilities overall.

the room is clean and braekfast is good. very functional.

This hotel is superb, great staff, great service, great rooms, need I say more? :)

Comfortable rooms and very friendly and helpful staff - will definitely stay there again

Everything was fine. I didn't like I have to give 50 euro as a deposit. It's very unpleasant - when you check out - you must wait untill from reception send somebody to check have you eaten or drunk something from the minibar...The prices are too high...