The only thing my wife was disappointed in was the conditioner bottle in the shower was empty.

Great hotel and clean. Need more technology that works so lines at check in and staff isn’t so stressed but nice hotel.

We went to check in and were told we were early which was my fault for misreading check in time but I was told we’d get a call as soon as our room was ready. We were 30 mins early and told 10 people ahead of us that were even earlier than us.check in was at 4 we got there at 3:30 and I have to call at 5 because I haven’t heard anything. This messed up getting to our concert on time. To top it off, they were supposed to have a shuttle but the shuttle was broke down. We get to the room after smelling so much weed throughout the place and the dishwasher is running and leaking water everywhere. Went to take a quick shower and the shower mat was wet. Then went to get ice the next day and the ice machine wasn’t working. While getting ice we noticed a sign on the guest laundry saying they were sorry for the inconvenience about the laundry not working but they were working on it and someone wrote that they had been broke awhile. The place seems really run down. Wouldn’t recommend it.

Woman at front desk was great. Very personable and funny. Room was nice and clean. Stay was very good. Will gladly stay here again.

The stay was very good overall. The staff was very friendly. I do wish there as more lighting in the bathroom.

Stagnant standing water in the dishwasher, someones else's clothes in drawers, old confetti in the pull out sofa bed & moldy/ dirty toilet lid.

Comfortable

It was clean and nice staff

We had 2 rooms to see a concert at the amphitheater. Nice rooms. Front desk staff was fabulous. We walked to the amphitheater and back. Perfect location! We met a lot of nice people doing the same thing. Nothing but good things to say about the whole experience. We will definitely be back!

Our stay was lovely. The beds were comfortable and the rooms were clean and equipped with everything we needed to stay while away from home. Mariah was friendly and checked in to make sure everything was to our satisfaction without being too intrusive. We would definitely stay here again.

One of the top hotels I’ve stayed at. Won’t be my last time

Hotel location is convenient and the size of the room and cleanliness of the room was fine. It was an easy walk to the amphitheatre. However, the room was not ready at check in time. Not just our room. No one was allowed to check in until after 5, (an hour after normal check in time) so by 5 pm there was a lobby full of people waiting to check in. Once check in started, just one person was checking people in, even though there was also a manager there. And it seemed like systems weren't working because each check in took a long time. There was no bedding in the room for the pull out sofa. The in-room phone wasn't working, so unable to call housekeeping or the front desk, so had to walk back to the lobby at 11 pm to find bedding, which meant standing at the front desk for 10 minutes before before being acknowledged. There were at least two other guests there looking for bedding as well. The one staff person working breakfast the next morning was working hard but it was impossible for her to keep up with keeping food and coffee replenished. This hotel is either understaffed or mismanaged.

We like staying at properties such as this because we like the availability of a 2 bed, 2 bath suite. Sadly, they are getting older and are starting to fall into disrepair. A unit with three spaces has 3 air conditioners. One worked, one sort of worked until it got hot outside, one did not work at all. No pod holder for the coffee maker. Things don't feel as clean as you would hope. Not that they don't clean, but think an older home that has not been updated. Plus side, breakfast was excellent. Breakfast staff was a joy. All associates we courteous. A good experience overall. Just know it's by Hilton, not THE Hilton.

Great hotel!

The staff was very kind and helpful.

Everything was wonderful. We would definitely stay again.

We were there for one night but the staff were very friendly making sure we were happy. Nice room with a comfortable bed.

Clean room. Separate ac units for living room and bedroom. Big bathroom. Very pleased.

Perfect place to stay when enjoying a concert at the amphitheater.

The property is in need of maintained. A lot of rust around the grab baron the tub. The tub drain was clogged. There was Gray electrical tape on the carpet. My unit was in need of repaint

Needs maintenance and improved quality control. Upon arrival room lacked appropriate number of towels, extra blanket, coffee/cream/sugar, AND could not contact Front Desk or Housekeeping from room; phone line was “busy” for 3 hours. Exterior door's locking system and elevator were not operating optimally presenting inconveniences. Staff friendly, food good, cleanliness decent

Looked run down. Side door lock was broken. Computers were offline when we checked in at 11:30 pm, check-in took 30 minutes. Front desk person was uncommunicative. Holes in walls. Bed linens were dirty. Not Hilton Quality. Not even Paris.

Ants everywhere and my family has bite mark everywhere!!!!

Great attitudes at the front desk! Very nice

Very quiet and peaceful

Hi everything was great, except it wasn’t disclosed that the pool was under construction.

It was cool and spacious. You can tell comforters aren’t washed but we brought our own cover. Other than that all else was clean.

We had a good stay here, the place is a little dated in places, but the room was spacious and clean. Breakfast was very good, my only complaint is that the pool was closed. It had been for some time, and is not scheduled to open until June 1st. This WAS NOT disclosed in the listing, and I would not have stayed here if I would’ve known that. Management blamed it on hotels.com and of course hotels.com blamed it on the hotel. If you don’t care about the pool, don’t hesitate to stay here!

Asked 2 times to fix toilet water tank, it was reported as fixed but it was not. Old smelly carpets and old bathroom fixtures with not enough water pressure and to cold or to hot But not all that bad, staff is very friendly and tried their best, very good breakfast with plenty of choices and very good coffee. I was not staying long but most likely will not return

The hotel is banged up a little and could use some TLC. The planks in the kitchen areas are damaged in 100% of the rooms we were in as a family group. There was also scuff marks on many walls and other damage in rooms. But with that being written, there are way worse places to stay.

Hotel was dirty, the rooms were not attended to and we had to beg for towels

The entire place needs a little TLC. But otherwize its pretty decent.