If you are looking for fancy and room service, this is not the place. However, the people are friendly and helpful. The beds are comfortable and the rooms are in good condition. For the rate I paid, the Wagon Wheel is well worth the cost.

Small but clean. Aged motel, but clean and aceeptable for a short stay while traveling.

Good

Very convenient location to visit Tanglewood. Reasonable cost compared to other properties even at high season.

I was having a baby and a friend needed a place to stay while visiting. Basic motel room with private entrance for easy commute to vehicle. Burger King is next door which was nice for us and many other places. Quiet while we were there during middle of week. Staff was kind. Thank you for our stay.

I always enjoy my stays at the Wagon Wheel. They've recently painted the outside of the motel and the appearance is improved.

Fee charged for room not consistent with quality

Staff sucks. Room smells bad.

The property is in a great location But the rooms are very tiny old feeling and just barely pass the clean test

I stayed there for a couple of night with my kids . 11 all the way down to 1. We was respectful and they didn't even know they was visiting me. As soon as they found out they got nasty disrespectful, the young lady walked in my room when my kids and wife was sleep. No matter what they do t have the right to walk in our room without knocking. So the next morning my kids came back to see me s d we balled soccer out side outside my room in the afternoon. No problems from anyone because we was the only one there at the time. Once they found out after their kids was playing with mines I got dirty looks attitude, older guys calling my room saying something about laundry room which my kids asked for the vacuum, when. He got permission from the younger brother.. Then I came back and rent again 2 days after the fact, but today was disrespectful disappointing and unprofessional. For one there was bugs all in my bed and my kids beds burned cigarettes holes in the blanket, toilet an sink backed up, Tv didn't work refrigerator didn't work and the price i book for was for 110. They charged me 144 when rates was $69. Then they tried to charge me $40 a kid which they didn't stay they visited. But tonight I was told do t come here no more you room 119 to many kids we don't want you here go away they took my money and refuse to answer Expedia for a return of my money. Letting my kids visit me don't give you the right to walk in my room and curse me out and call me a dumb american. Totally disg

Good place to sleep after a concert at tanglewood, but wouldn’t stay there for any other reason.

The room air conditioner was so noisy all night long! Uncomfortable bed and pillows. Had to unplug tv to plug in coffee maker. Pitiful size soap bars. Gap in.the outside door to room and molding around it. No facial tissues. Sticky carpeting. Other than that, the room was fine.

The room was run down and the door lock was wobbly, the window was broken and labeled as such, the tub was dirty and I didn’t end up using it. The location was not in a safe place to walk anywhere in the town.

Our room smelled of cigarettes, deeply imbedded in the fabric of the room. There were some spots that were sticky and the curtains were held together with a safety pin. We did not pay a lot for the room, so it was fit for what we paid, but not great. Was close to the destination we had, so that was the draw.

Did not stay there were several bugs in the bath room and in the toilet it had a smoke smell we had a baby with us the women at the desk was pleasant and gracious

It’s run down, to be nice, efficiency for sure. The broken window, shoddy door locks and pubic hair still in my tub really make the place. Gross.

The beds were uncomfortable. The room was a bit claustrophobic. I felt that I paid too much for what I got.

Initially they were unable to find my reservation, and it took a few people to sort that out. When we entered the room the TV was on, we used the remote to turn it off and it came back on about 30 seconds later. The happened several times. We finally unplugged it, which also resulted in the fridge and microwave loosing power. Bathroom fixtures were rusted, floor tiles a bit cracked.

The property is old and does not have any amenities. However, it is clean. The beds are comfortable. The location is quite near Lennox attractions. For a short stay following a concert, the Inn was perfectly acceptable.

The room smelled terrible. I understand that things can be old but the smell was beyond that.

The hotel was cheap, also dirty, had a strong smell and was loud. No fun at all.

These folks welcomed me way after late check in. I did not expect them to do that.

Good basic clean room. Have stayed here several times while in town for business. Great room and location for a very reasonable price

Deff stay again if in the area

Well,the entry was clean , except that the tv was not useful, because only one gray hair was seen and the coffee maker was broken and of no use and the mirror was dirty

Maintenance services / quick to respond

Room smelled like mold. A lot of noise from drunk patrons at all hours. Will not stay there again.

Love the wagon wheel

Very friendly. Easy check in

Staff was good. Room was pretty dirty. Jacuzzi had a faucet leak so couldnt use it. Was the only reason for coming here. A bit disappointed.

We rented rooms for our employees that were working in the area. I didn't receive any complaints from anyone who stayed at the Wagon Wheel, which is excellent. Thank you for your services

Very, very old and run down. Heat did not work in my first room so they moved me to another room. Hair dryer did not work. Large spider in the tub. Pillows like bags filled with random rags. Everything VERY, VERY OLD. Lingering smoke smell in room. Price was very low too so I did not expect top notch. I would not stay there again