Sticky floors, loud/clanking fan in the room, dropped reservation last second, and a bathroom that smelled like ancient cigarettes

Staff was always very friendly. Beds and linen were very comfortable! The ice maker in the room was loud and kind of shocking to hear in the middle of the night, but we figured out how to disable it. I think the only thing I had an issue with was the food pantry in the lobby was 90% empty the 4 days we were there. I never asked the front desk about why this was the case. We had to drive to convenience stores several times to buy snacks and food. Other than this, we had a wonderful stay and were pleased with everything.

The room in the photos was not the room we received.

Housekeeping forgot to vacuum before check in. Found some grape stems on floor. Otherwise, great place.

Way over priced for what it is

Clean… the room was equipped with a stovetop, microwave and refrigerator.. the bed was comfy and it was easy to connect to the Wi-Fi. I was having an issue with the key unlocking my door so they moved me to a new room

Did not like the "auto room temperature" system. The system turns off when it senses you are not in the room. Thats all good except for when you are sleeping. You wake up in the middle of the night all sweaty and you have to get up and jump around for the AC to come back on! Ugh! Also, the TV turns off every 15 minutes. And it takes a bit for it to turn back on using the remote. The outside of the property was very well maintained and clean! Staff was wonderful!!

Large clean rooms

Bathroom was very dirty. Mirror was smudged like it was cleaned with a dirty rag.

The toilet seat was clotted

Our stay was nice. The room had all the amenities we were looking for.

We have stayed twice at this property and will again. It is pretty basic but clean and safe and the staff is excellent and so helpful. Also an excellent location that is close to restaurants, shopping, etc

Very very clean and comfortable

So the chair in the living room area had mud all over the foot rest, and the wood floors in the kitchen area were filthly. Staff was nice but would not stay again

They Gave Me the Wrong Room it Had two Queen beds I reserved a King also requested a walk in shower and it didn’t have one. The night manager told me they had no one to Clean the rooms no one showed up Sunday but told me the manager would contact me in the morning and I never got a Call. When I came back from running some errands I found Him that the front desk I asked about My Call and Room Change to the One I Reserved after He Ckecked My Reservation He told Me I Booked with a third Party Your Company Hotels.com and there was Nothing He Could Do for Me because i Didn’t book threw them ? I was in retail sales for 40 years and in Charge of Customer Service This Was the Worst Experience I’ve Ever Had and Informed Him I Would Never stay at a Hotel in There Chain. I Would appreciate some contact with Hotels.com to see. Would You Can Do For Me ?

The staff were friendly & helpful. The room was clean & nice size.

Having a kitchen in room is amazing.

My wife and I stayed for 2 nights. My wife had knee surgery the previous day, so we booked the mobility accessible unit. The manager and other employees were extremely helpful and kind throughout our stay. When I checked in they showed us where to park near an entrance with no stairs that gave us great access to the suite. There was absolutely no problem for using a walker or a wheelchair. The hotel is very convenient for longer stays as well it has laundry facilities and a gym. The place and the room were very clean and comfortable and we felt supported at a difficult time. Thanks for everything!

The overall stay was good. The front desk attendant wasn't knowledgeable about the hotel policy. She didn't speak to me just waited for me to say why I was there Rude. I asked for a receipt for her to tell me I would get a email.

Although the hotel was very clean and close to many restaurants, hospitals and shopping I found it very disturbing that our room was issued to another family later in the evening and they were trying to enter our room. Thankfully the deadbolt was in as well as the flip lock. In addition the walls are very thin and you can clearly hear any argument that is occurring in the next room (which was also experienced during our stay) not exactly what is expected and there was no one at the front desk to report this too either upon checking out.

Good place to stay

Candlewood Suites completely met our needs. Our dogs were comfortable and the dog walking area was quiet (compared to other hotels with suites near the loud, busy interstate). We would definitely come back.

The kitchen was convenient. We were traveling with food for a family party and could keep it cold in a full refrigerator.

Room was clean, short stay for event in the area

Excellent hotel that has suites and kitchen facilities.

Elevator was loud

Newly renovated. Staff was SUPER welcoming and helpful. Room was clean and comfortable.

The Staff and room were great!

Easy check in and out, quiet, convenient

Even while going through construction, the place is very clean. The staff were nice and friendly

Could have used a walk-in shower. Handicapped and a room closer to elevator or on 1st floor. Washer dryers not working right

Overall fine experience. We got there around 11pm for check in. Great check in. Nice room. Only negative to mention is we noticed hallway floors needing a good vacuum.