Had a great stay. The staff was friendly and although the hotel was fully booked, it didn't feel too crowded.

Firts time getting into the room, i had to take out a small lizart. All was looking good apart from missing pillows. Went to ask from the reception, but they told me that cleaning service was not available so i had to wait until morning. So had to sleep first night with no pillow. Following day i went again asking for extra pillows, and again at lunch time, but nothing. My husband then went to get some in the afternoon, and was not leaving the reception empty handed. One hour later he got them. And no, this is not the reason for the low score. Reasons are the kids crib having a folded blanket for mattress. Ants in the bathroom. Waiting 20 min for eggs in the morning. Running out of various items at breakfast. No orange juice, no water glasses or coffee cups - they had to bring paper cups at some point - NO COFFEE apart from plain black coffee with no milk - waiting 10 min for milk for kids corn flakes, breaded potatoes were reheated from previous day, waiting forever for someone to come and clean a table to be able and sit for breakfast, not having ANY TRASH BINS in the whole hotel in all areas, apart from a few which were just for recycling, no sufficient cleaning room service... Had the Clean my Room paper on my door handle from the morning i left the room, and until 19:00 when i went back, nobody cleaned it. Despite all of these though, and the hotel being HUGELY UNDERSTAFFED, a very big WELL DONE to the staff, which were doing their best to please their guests.

I have stayed in this Hotel in August 2022, and it was my second time with my family in this property. my daughters loved this place specially the water park and the lazy river. The restaurant food was excellent for breakfast and dinner, always plenty of choice and nicely presented, but for the lunch meal we used to eat in the bar next to the big pool. The staff are very friendly and always helpful especially. My greetings to Dimitris the receptionist, also to Soulla and Bampos, they are really friendly and helpful. Younan

We booked with my wife & child a room for 5 days. Upon arrival, there was not such thing as "warm welcome". The staff were cold, our reservation was not easy to find, & all information given for our booking were wrong (name, citizenship etc). Furthermore we had booked for half board & they insist to explain the term more than 3 times till i told them that we fully understand english. Rooms supposed to be equiped with kettler and kitchenette as per description indicated to the website. However there were only 3 cups for coffee & nothing alse, when i complain, they said that supposed there shouldnt be anything more. Finally they gave us only a kettler but no microwave.The room was suprisingly good & cleaned. However the telephone to call the reception was not working, heating operation (for the first night) of the airconditions not working & there was a noise outside the room from the aircons. Furthermore, the next day our room was not cleaned & had to talk with the reception.Public toilets downstairs near to the reception were clean but smell awfull. In Gymnasium there was only one treadmill, few scuttered dumbells & a hercules gym equipment out of order.Kids waterpark was also incomplete since half of the facilities were out of order (two water rides were not working etc).There was a variety of food but the quality was awfull. We ate onlu the first day because we had stomach pain/ vomit. Only our 5 years old kid enjoy after all our staying.

I've stayed there with my family for 5 nights all inclusive. Overall it was an amazing stay, due to the water park and food. I wasn't expecting much of the food, but I loved it. Everyday there was something different, and very tasty. Kids were also excited about the food. The lifeguards at the water park were great -always watching and making parents feel safe for their kids. At night we've enjoyed the Fire show, and the Cypriot Dance show. Mini disco was only for 15 minutes, but my daughter had a great time. There was no much of entertainment during the day for little kids - only painting rocks -same activity everyday. There is a mini market on site with the essentials. Bonus: relaxing massage on the beach.What we did not like: Very unorganized at the check-in. Advice before you get there, have your swimsuit on and pool bag ready and go to the pools until your room is ready. The receptionists were ok, but the rooms due to the cleaning service were not ready and took too long to give us our room. Lastly, due to the understaffed in the cleaning department our room was not cleaned at all during our 5 night stay. When we got the room, it was very clean. But, we needed someone to empty the trash, bring toilet paper and clean towels at least once during our stay.

All is very good

The reception, bar staff and manager were all very helpful and accommodating. Very little queuing! Food was decent - not amazing but good.Rooms clean and comfy but no kettle or any plates or knives and forks so not sure how it has tea / coffee fasciitis!! Although it does have a kitchen sink and fridge that turns off when you remove the room key. The kids club was awful and advertised as being on for 4 hours a day - it was a table with paint and stone painting every day! The kids entertainer enjoyed it more than the kids. No interaction and even our 4 year old was bored after 20minutes. Very few of the day time activities happened and if you like euro pop you’re in luck! The swimming pools and slides were good. Evening entertainment was pretty average - kids mini disco for 20 minutes at 9pm - then bingo for €5 and another ‘form’ of entertainment - not really worth staying for - certainly not the karaoke or music night. All in all we still had a good time but it could easily have been so much better with better entertainment, a kettle, a couple of cups and a bit of daytime entertainment.

Excellent place for family with kids