Staff was excellent and scrambled to put an extra bed in our room last minute when their was an issue with hotels.com booking.

Absolutely charming little hotel in a perfect location inside the old walled city of Cartagena. Close to many great restaurants and some of the best shopping in the city yet very quiet. Walkable to most major attractions. The staff was awesome - so sweet and helpful and speak quite a bit of English which was helpful. Air conditioning worked great to keep our room cool and sleepable. Beds was large and comfortable. Very spacious room on two levels in a 300 year old house. Great breakfast every Morning. This place is perfect. The only downside is the pool is quite small but you can still pop in for a refreshing dip in the afternoon heat. Highly recommended.

Lovely place, all of the staff were very friendly and helpful. The room was off the street, facing into the courtyard, so very calm and quiet despite the busyness just outside the doors. Great airconditioning, comfortable bed, good shower, wonderful breakfast served daily. The pool is tiny and never saw anyone use it or the jacuzzi. May be a difficult for those with vision and mobility problems as the ground floor is not level and there are small steps that are not well marked (I almost took a header and quickly learned to be very careful). Still highly recommend!

The staff is awesome

This is a lovely old hotel, renovated while keeping its character. Location is great in the old town but a very touristy place. Only downside, we booked their only suite a year in advance for our stay and received confirmation of our booking. When we arrived we were placed in a standard room as they had double booked the suite. We had no prior notification

I was very impressed by the helpfulness and hospitality received by the staff at Alfiz hotel They assisted me with all of my inquiries and were pleasant to interact with. The welcome sangria drink was delicious and refreshing! The room was absolutely comfortable and allowed us to relax between exploring the city. The location is well situated in the core of the city, with plenty of restaurants in the area. We happened to visit during the week of Cartagena independence day in November and we were at the heart of the festivities happening in the main square. Although we were able to hear the noise from the parties, we had no problems with falling asleep through it. Breakfast was nice, although I did get bit by mosquitoes from the plants in the courtyard. Overall, I would definitely stay here again on my next visit to Cartagena!

The staff are so friendly and helpful. Breakfast was excellent with lots of fruit. The building is beautiful and well maintained.

Alfiz Hotel is a good option for people who like a very quiet place. When we arrive we notice a lot of tranquility, little light and security, the staff always accompany you to the exit door that remains closed, impressed us. The construction is old, a different experience for those who usually stay in large hotels and enjoy rest at the Lobby/Bar. Our room San Pedro Claver, second floor, with no comfortable seats to rest, the city is very hot and we walk a lot, the seats are made of wood in tone with decoration but are not comfortable. The shower is a wonderful, good bed, soft pillows and clean sheets. The room is hot when you come in but when you turn on the air conditioning and the ceiling fan becomes nice. Good breakfast included and very good attention. This hotel has an excellent location and security. Recommended