Maggie at check in was friendly and helpful. Awesome check in and check out

We had asked for a 1st floor room, but they did not have one. We were put on the third floor. The room is very clean and nice. We wanted to use the pool, but it was too far for us to go to. Next time we will ask in advance for the lower-level room. The breakfast was very nice, lots to choose from.

We arrived three days ago and was greeted by Maggie the sweetest receptionist who was absolutely delightful. Happy to listen to any concerns we had. I told her she needs to be teaching staff in other hotels how to interact with guests!!

I've stayed at this Hampton Inn numerous times without issue, but my last stay here this past August has left me beyond frustrated. I paid for this hotel for 4 nights, in advance through Hotels.com, and should have required nothing beyond a deposit for incidentals. For some reason when I checked in, the girl at reception said I needed to pay $400. I tried to explain to her that I already paid for the room, but was charged anyways. I thought maybe this double charge would be temporary, but sure enough it showed up on my credit card statement, along with the original $600 charge from hotels.com. So I paid over $1000 for 4 nights, a whopping $250 a night for a hotel in North Brunswick. This is not NYC, and if that's the price they wished to charge me, I would not have booked this hotel. I often used this hotel whenever I needed to stay in the area, I will look elsewhere now if that is how they want to operate their business.

Room was very spacious, and the jetted tub in the room was so fun! This will be my new go-to when I’m in the area for the tub alone. Check-in was easy, lots of free parking in lot. The complimentary breakfast in the morning was the usual hotel breakfast offerings, but my bagel and coffee were great. There’s a Trader Joe’s next door and restaurants within walking distance (with sidewalk).

Very nice hotel. The young lady at the desk was very pleasant and professional.

My stay was amazing as always.

I would rate the facility and staff as 5 star. The issue I have was the $75 pet charge! We were there for less than 7 hours and I'm sure there wasn't $75 worth of additional cleaning done to this room after we left.