Staff is rude, need to update their policies online that they don’t take prepaid debit cards(as that’s all I use cuz I am not giving out my actual debit card info due to too many scams) not to mention tried running my card 4 times when I clearly stated I was payin at the property, thankfully my boyfriend didn’t mind using his debit card..construction goin on which was very inconvenient, hot tub had way to much chemicals in it, pool was literally FREEZING COLD! Cudnt open the curtains and feel comfortable due to people lurking around on the back of the property. Lights hanging off the walls, molding away from the walls at the bottom..it was not a pleasant stay! Checking out the staff was even more rude than the lady that checked us in..needless to say I WILL NOT BE BACK!!

The hotel was under renovation and the workers did not care if they were being noisy and rude. The ‘breakfast’ consisted of frozen burritos and frozen breakfast sandwich. No bagels or toast

Nothing very unsafe atmosphere

Arrived at 2:30pm, The hotel arrival area was blocked by construction material and worker. It was raining hard we parked and ran to front door. I had requested early check in. I was told it would be $20 extra to check in 30 minutes before the 3pm check in time. I just had eye surgery. I was dripping wet. The lobby area was full of construction material as well. I decided to wait the 30 minutes before checking in, waiting in the lobby. Once in the room, tv/cable was out never repaired while we were there. Parking was limited do to construction vehicles. Lobby floor was slick due to rain, no warning and no attempt to remove the risk of someone falling. Customer service was not practiced.

The kind staff, clean and the indoor pool and hot tub

The rooms were clean and good service. The pool is closed due to remodeling.

Friendly family clean and accommodating.

Hotel is currently under construction- lobby area is torn up and only accessible through a side door; paint fumes and dust in hallways. The room itself was okay

Great price and nice rooms

Property is undergoing construction and hotel reeks of paint- Also, no hot water.

Hair dryer did not work but i brought my own anyway!! Comfortable beds and very clean.

They are remodeling so a little messy. Breakfast didn't have much to offer. Friendly staff

Very kind people.

Sorry breakfast, I was very disappointed! I completed the online sign in only to be asked again at the front desk to repeat everything that I had written.

Clean comfortable and very reasonable price for an overnight while traveling. Breakfast was limited but ok for the price of the hotel.

Close to SFASU

Best value in town

It was clean.

The manager is unfriendly and doesn't have a good customer service manner at all

Checking in was so easy ! The lady at the front desk was friendly and welcoming ! When I come back to Nacogdoches I definitely will be staying here again.

Liked the waffles, hated the cold water in the pool.

For the price, this was a very good hotel. A little tricky getting into the parking lot, but not a big deal. Parking was tight and we had to park in reserved spaces.

Pool had too much chlorine which burns the eyes. Couldn't enjoy the pool. Expected a better breakfast.

Almost everything was wonderful. The only complaint I have was the Freezing cold water in the pool. We very much enjoyed our stay.

Quiet

Great experience! Thank you so much

Beyond my expectations. Nicely decorated, well maintained, more high-end. For price I expected a clean bed and shower as i was caught in a storm and stopped unexpectedly for a cheap room. I was pleasantly surprised at the quality. Pet friendly. Good experience.

Everything was exceptional!

It was in a good location to the interstate and quiet

Parking was convenient. Heavy traffic makes exiting a challenge at times. Otherwise, it is a good place to stay.

Only thing I would recommend was for the front desk lady to have offered a more reasonable price for the rooms. We didn’t have reservations due to driving as far south in Texas as we could and being unsure of where we would end our day. Anyway I seen online that prices were 65-70 dollars a night. She offered me a room for $140.00… needless to say I booked online and came back in. Rooms were clean, beds ok and breakfast was good.

They are in the process of updating the building but we would stay there again. The breakfast was much to talk about but did the job.