well located ...very friendly and classy.

This hotel is fully legit. Everything you see on the site that you think is an over-sell is actually for real. This is a very nice, big hotel with impressive lobbies and courteous staff everywhere. The room we booked was like a presidential suite, and borderline opulent. As Americans we felt very comfortable here. The breakfast buffet was outstanding, and frankly a highlight of the trip. There are two pools. A fun one, and the big nice one on the beach at the "beach club" that you can walk to from the hotel lobby. Yes, the beach club thing is completely for real, and right on a private beach you will have basically to yourselves. At times we felt like we were in a rap video - it was in fact that cool. The other interesting thing is that Vung Tao is a destination spot for Vietnamese tourists, not foreigners. So about 90% of the other hotel patrons were well-to-do Vietnamese people. So, if you are scared about going to a nice hotel in a foreign country and being surrounded by other foreign tourists - don't be. This hotel is authentic, upscale, and Western-friendly. We were well taken care of by genuinely courteous staff at all times, and will be coming right back here for our next trip to Vietnam.

Entire staff were friendly and accommodating. I enjoyed my stay. Good location to the beach. Would recommend.

Best hotel in VungTau

Very slooth checkin .

Fantastic stay

Great and convenient ❤️❤️❤️

Pros: beautiful setting, friendly staff, nice pools and play area Cons: bathroom water temperature uneven. Hard to take a shower in the bathtub. No shower curtain so lots of water goes on the floor.

The good: Staff, breakfast, pools, beach access, ornate and stylish decor. The less good: It's a little remote. There is not much within walking distance, unless you like giant open-air seafood restaurants, of which there are many, but their reviews aren't so good. The food at the hotel restaurants is excellent however. If you want a lazy getaway where you lounge by the pool, go to the beach club, and eat in the hotel, this is perfect. If you want a little more variety, then accept taking taxis everywhere (admittedly still cheap but a pain).

Fine for a couple of nights, triple room doesn’t accomodate 4 person. Lighting is dark & air con is not very cold. Buffet fine but busy. Free mini bar is just water & 3 soft drink. Building is beautiful. Right on beach. Beach club lovely & beautiful Reception staff helpful with assistance in booking ferries. Price is high for what it is.

Expedia customer service: please help me to ask for refund for our bad experience with The Imperial Vung Tau Hotel , see following incident: April 1 , we stayed at The Imperial hotel room 1708 , we had very bad experience! We found out the toilet bowl was clogged shortly after dinner time, we called & the hotel sent someone to fix it around 7:30 pm. But in the middle of the night the toilet bowl was blocked again! Because of the problem with the toilet bowl, our room smelled bad all night long! I notified the hotel next morning April 2rd at 7:30am in the morning, and they sent another person to repair it, but the toilet bowl couldn't be used anymore, still blocked! At 10am , I checked out and informed the hotel management, but they said there was nothing they could do. I asked for compensation , they said I need to contact Expedia because the booking was by Expedia! We paid for an upgraded hotel 5 star, and we couldn’t go to the bathroom the whole night and we had to endure the bad smell in the room all Night !

The Front Desk was superb, exceptional, patient and extremely helpful. Give them all raises!

While the resort is beautiful and has clearly the best setup on the beach the area around it is filled with run down and abandoned beach properties and there is a lot of litter washing in the the mornings, especially as you move towards the old town.

Beautiful hotel

It was a wonderful experience!

When the outcome looks not really amused but staff make it bright and safe your day, all is good. right? Thanks

Grim and run down

Good service

Landscape and landmarks look great. Pickup service should be available

Amazing room with great facilities. Staff are polite and sincere. Enjoyed my stay in your hotel. Keep up the good work.

Excellent and very quietcomfort

The hotel and staff are fantastic. Great accommodations but the AC did not cool down our suite. That is not ok for a 5 star resort. Restaurants, beach and pools were perfect.

First class resort with great location and aminities!! Great staff!!

Staff and service was excellent. From bell boys to kitchen staff and front desk clerk are very helpful and care making us feel very important. Front desk were very accommodating and help us change room as we were not happy with our first room. We had number of issues with our room and after calling front desk ,problem gets fixed within minutes. Massage therapists were very skillful, I had one of the best massage there. We were very surprised the hotel gave us a complimentary limousine ride back to Saigon after we checked out. That were way above our expectations. Food were also very good and a lot variety. Loved the coffee machine. Highly recommended

I had a splendid time at the Imperial Hotel. It was a unique experience. Ftom the welcome at the Reception to the final see you later is one to cherish. My gratitude to Karlie, Ken & Anthony for all your support and hospitality. You guys are awesome and made my stay even more lovely. Highly recommend this lovely Hotel and country Vietnam. I will be returning soon to enjoy the views, tasty food and the best mocktails, cocktails breakfast buffet. I am already missing it... Lots of Love ❤❤❤ Ama from Sydney Australia

This is a nice 5 star hotel . It has been maintained well. Service is excellent from reception to doorman .. we love the seafood restaurant facing the sea. Met a lady manager? Who is excellent in service. Lift access near the receptionist is a bit slow. Breakfast and variety taste great.. We stay in the family room.. 716.. feel clean. Surprise there are 2 toliets .Just the toliet near the main door do not have a soap dish and no place to hang the hand towel. Which can be easily improved. The other main toliet ia excellent.. Surprise that it seen to be low season and Vung Tau is quite deserted Lucky there is a lotte mart nearby and cal use grab easily.

Its a beautiful hotel, especially the Private beach club which we loved it so much. The breakfast selection is good and the food is yummy. The room is big and beautiful. Staff is very friendly and helpful. Nothing to complain. Highly recommended.

Great place to stay. Excellent and very attentive staff.

Overall experience was wonderful, the cleanliness and the friendliness of the staff made our stay amazing. We look forward to a future stay!

Rooms are outdated and old. View is amazing. AC is not strong enough to make the suit cold. Breakfast. Dinner and poolside lunches are amazing and good value for the money.

Great hotel, service was great, very nice facilities even though i didn’t use. Beach looked real good- maybe one day…

Very cleaned , excellent customer services, great breakfast