Very nice and clean hotel, it's a real 4 stars. Many amenities plus the rooftop bar and restaurant.

Its a ggod hotel rooms are spacious and clean, breakfast is also good and the staff is welcoming

The hotel is great, but it would be good to have a restaurant on the roof top open for lunch, and also there are no towels in the changing rooms in the pool, you need to get them at the reception, but the lady was not there all the time

View & quietness are gpexcellent. Half opened Shower door is inconvenient.

I stayed for 6 nights and have to say I was quite disappointed with the room condition. I had a problem with the shower from day 1 and eventually had to change the room. I booked a king bed but had to move to a room with 2 single beds. I was told that they would bring the 2 beds together and even double checked this with the front desk. They never did this. My colleague also had to change her room since the heater wasnt working and it was freezing cold. The 2nd room i checked into also had trouble with a shower - water was leaking from the shower head. Not worth the money i had to pay.

Great service as usual

very pleasant quiet stay. Not in the centre but 6 minutes by tram (subway) so very pleasing and quiet. Very nice bar restaurant (not the hotel's any longer, but 'linked') and michelin noted restaurant -Konrad's- on 17th floor. gorgeous view of the Rhine

Great hotel. Only complaint was that the opening hours for the spa area were a bit limited.

Everything was nice. I found that my room was not cleaned every day, and the stash of tea/coffee supplies was not replenished. Also found that the toilet paper was quite rough.

Amazing room, very clean and tidy and good location, train stations 5 min walk away. Only bad part was the bar and check in service, 30 min wait for a drink at the bar and just as long to check in. Apart from that, staff we’re nice and had a great sleep.

Good Room, Nice bed and bathroom. There's some nice facilities, like the executive lounge. The bar on the rooftop has a superb view. However, the air conditioning worked only one day in 7-days stay and It was so hot in Bonn.

I stayed 10 días for a UN climate conference, the property is great, but the staff and specially management should be change, the hotel was fully book and they didn’t have capacity of running it. The roam couldn’t be clean daily, the breakfast over price, customer service was terrible !!!! Paid for roams at over price received a terrible experience!!!

Convenint location for conference center. Limted dining option close by.

Big disappointment for 5 star hotel.

Good hotel

Good hotel

My room was not made for 3 nights in a row and towels were never changed during my 5 nights stay

I can say that my experience was extremely good, the hotel is very modern . The only things i can complain about was the receptionist when we checked in was rude . First I spoke in English with her and then she asked my gf if she speaks German! So first it was rude that she stopped me to speak in German(i dont speak German) second she told her something : you will not have nice view since your partner booked the basic room , and i found it rude since you cant say this to a customer! Second complain was that the curtain in the room was bit broken and they didnt change the cartoon cups for hot drinks. Other than that, the other receptionist on check out was very nice and staff and the spa receptionist were very friendly. Overall, the experience was very good and i advise people to book.

I can say that my experience was extremely good, the hotel is very modern . The only things i can complain about was the receptionist when we checked in was rude . First I spoke in English with her and then she asked my gf if she speaks German! So first it was rude that she stopped me to speak in German(i dont speak German) second she told her something : you will not have nice view since your partner booked the basic room , and i found it rude since you cant say this to a customer! Second complain was that the curtain in the room was bit broken and they didnt change the cartoon cups for hot drinks. Other than that, the other receptionist on check out was very nice and staff and the spa receptionist were very friendly. Overall, the experience was very good and i advise people to book.

Great hotel in the city centre , very pretty rooms and very comfortable. Restaurant and parking are pricey however. Rooms service is way cheaper and better for if you are just hungry. Restaurant is more of an experience restaurant. Great view tho.

We rented 4 rooms for 5 nights. 1st room was not cleaned for 3 days. the other room had no shampoo. the daily cleaning was just to fix the bed linen. dirty coffee cup was left on the table for 3 days. they put the used towel on the floor back as a clean towel. The thing I was most angry about was that they knocked on my door at 8 am on the day of check-out and said we came for cleaning. It was the most disgraceful guest I have ever experienced in my life. sorry for the money i spent

As overall it was a great stay at the hotel. On arrival, we did not get the rooms that we have booked in advance, with river view, but we get the back side. After showing my booking copy, the staff had changed our rooms to the right ones, with the view to the river. The rooms are nice clean and cozy. The hotel is not quite in the centre of the city, so consider taking the subway for several stops.

Overall, mixed experience. The building, the rooms and views make this amazing and save the bad experience with service. My family had some questions about the restaurant or the city, Front Desk barely picked up and made us wait hours just tk finally clarify if there is a table available for at the Konrad's restaurant. Secondly the room was not made one day, and a toilet brush was left in the toilet. Not things you expect from the Marriott as long time members. And lastly the others in our party had the corner sweet, gorgeous view but the living area had a weird furniture with the TV basically on ground level and it was pushed about 1 meter from the wall with many cables exposed, looked horrible and cannot imagine this was the normal design, looked like a botched repair. All in all, great area and we'll jot this down as an "off day" because all the other things were great, i.e. comfort, room size, views, room service.

Overall, mixed experience. The building, the rooms and views make this amazing and save the bad experience with service. My family had some questions about the restaurant or the city, Front Desk barely picked up and made us wait hours just tk finally clarify if there is a table available for at the Konrad's restaurant. Secondly the room was not made one day, and a toilet brush was left in the toilet. Not things you expect from the Marriott as long time members. And lastly the others in our party had the corner sweet, gorgeous view but the living area had a weird furniture with the TV basically on ground level and it was pushed about 1 meter from the wall with many cables exposed, looked horrible and cannot imagine this was the normal design, looked like a botched repair. All in all, great area and we'll jot this down as an "off day" because all the other things were great, i.e. comfort, room size, views, room service.

Really wanted to like the hotel but it felt they had cut back too much. For example after 4 days the club terrace had not been cleared of left over food and drink. We never once saw lift buttons or communal handles being cleaned despite the covid restrictions.

Really wanted to like the hotel but it felt they had cut back too much. For example after 4 days the club terrace had not been cleared of left over food and drink. We never once saw lift buttons or communal handles being cleaned despite the covid restrictions.

Rooms very nice, breakfast buffet good variety but always empty. Very slow with refilling. Parking extremely expensive (€20 per night). Reception personnel not used if having customers any more. This will get better with the time. Location very nice. Overall there is room for improvement.

Rooms very nice, breakfast buffet good variety but always empty. Very slow with refilling. Parking extremely expensive (€20 per night). Reception personnel not used if having customers any more. This will get better with the time. Location very nice. Overall there is room for improvement.

Clean, comfortable, nice swimming pool and spa.

Clean, comfortable, nice swimming pool and spa.

Big and very clean room. The "window" between bathroom and room is odd though. Some problems with water at the beginning (it was too hot), the staff took care of it later. Everyone very polite.

Big and very clean room. The window between bathroom and room is odd though. Some problems with water at the beginning (it was too hot), the staff took care of it later. Everyone very polite.