It is a very beautiful hotel building including a nice restaurant and pool with great views into Tivoli gardens. I also liked the free convenient access into Tivoli. However, there were disappointments during our stay. Upon entry into our room, there was a large hair found on the pillow and an empty trash potato chip bag in the armoire, which made the room feel not clean. There wasn’t any conditioner available in the shower. The room faced the train station, and we could hear people talking loudly on the street all night. There was also loud annoying dance music until 1:30am, which did not allow me to sleep. (I called the receptionist to report the loud music, and at least they gave me a nice goodie bag the next day to try to make up for the inconvenience.) I asked the staff specifically about fireworks in Tivoli, and asked the start time. They said fireworks started at 10pm. We waited ALL DAY until 10pm for the fireworks, and were very disappointed that there were no fireworks. Apparently, the fireworks are only in the summer time. When leaving our hotel, the staff member wasn’t polite and didn’t help us with most of our luggage into the Taxi. My 74 year old disabled mother had to load her own heavy luggage. I expected better service and quality, especially at the high prices charged for this hotel.

They really hosted you as if you were a guest in their home. I would stay here again in a heartbeat. Every single person i interacted with went above and beyond.

Incredible hotel and attention to detail. Nothing was too much hassle. Will be back!

Excellent location. The complimentary Tivoli tickets were a nice surprise.

Great staff with great rooms overlooking tivoli gardens

This hotel is wonderful. Service is excellent

Extremely guest focused and genuine in all interactions. They pay special attention to what’s important to you and make the stay amazing!!

Great stay here for a few days with extremely welcoming staff found in all areas of the hotel. I must call out the breakfast waiters as they were always very cheerful and happy first thing. The location is excellent and enabled a great visit to Copenhagen.

Beautiful hotel next to the Gardens. Good location. Rooms were very nice, comfy bed, nice views. Centrally located. Can’t go wrong staying here.

Superb staff and restaurants!

Nimb gave us personal service from the beginning- it’s a boutique hotel and they made us feel special from offering us coffee, to escorting us to our rooms. The property is lovely with views of the gardens outside and antiques everywhere. Everyone was kind and helpful and we had an incredibly delicious lunch in the restaurant! You won’t go wrong with this sweet hotel!

Such a beautiful boutique hotel! I highly recommend this place. Plus, free entrance into the Tivoli Gardens is a plus!

I’m not sure what rating to give the hotel. Many aspects were excellent but a few were very disappointing. The staff were the highlight of the hotel. Every person we interacted with from front desk, the spa and breakfast restaurant were amazing friendly. The hotel breakfast was wonderful. Lots of options and all delicious. The spa is very nice! The negatives, 2 of the 3 nights we stayed had a rock concert playing. One night from 10pm-11:30pm. It was LOUD! I tried sleeping with ear plugs and pillows over my head. My husband, who does business in US, had to take his business call in our bathroom. The second night was a biggest hits concert from 9pm-10:30pm and fireworks from 11:30pm-12pm. Having a peaceful nights sleep was IMPOSSIBLE. None of this was mentioned on the website, nor when we booked the hotel. The first time we were told about concerts was at checkin. When paying over $900 per night this is really unacceptable. Another downside was the bathroom. Our shower leaked onto the floor soaking a towel or rug every single time. It was the design not a clogged drain. Cleaning up water on the floor of the bathroom isn’t luxurious. Lastly the room was lacking. It didn’t feel luxurious or well thought out. We didn’t have drawers for clothing and no place to put a luggage rack. Poorly designed. We did mention the loud concerts and our leaking shower to the front desk. They brought us some extra towels and offered apologies. Unfortunately we would not return or recommend.

Beautiful location in/at Tivoli gardens. Beautiful hotel an decoration. Extremely friendly staff. But,….location on street side (rooms 38) is terrible due to noisy location (no sound insulation). This seriously hampers a good night rest and this makes the price-quality balance wrong. Early (false) evacuation alarm at 07:30 can happen, but a small gesture (cup of coffee?) or personal note from hotel manager would have been considerate. Parking fee of 85 (!!) euros is prohibitive.

So relaxing I love staying here

Great hotel and staff and so friendly with my dog.

Without a doubt the best hotel I’ve ever stayed in. Simply superb!

Fantastisk hotel. Nok landets lækreste hotel.

Great with access to Tivoli, very friendly staff. Not great breakfast experience and quite expensive for the overall facilities.

It was the most amazing, welcoming, luxury, beautiful, and delicious stay! I will definitely be back! And i would recommend this hotel 5 star! The staff are so friendly and accommodating we felt right at home. The hotel is so beautiful and the room was the best! We got a one bedroom suite and it was perfect. It had absolutely everything! My wife and i already miss it and we cant wait to be back

Amazing accommodations! Five star services from beginning to end. But the staff, the staff is what makes this hotel experience above all we have stayed.

Absolutely beautiful, room , staff and service was lovely, bed a little hard for my liking.

This is a stay of a lifetime hotel- if you are looking for somewhere special and can afford to stay here I would heartily recommend - the staff are very friendly and the access to tivoli is an awesome extra - thought we would only stay this once but is back on our list for the future as it was so lovely.

The staff were all friendly, highly trained and were excellent.The location in the Tivoli gardens is brilliant, fireworks from the roof terrace on Saturdays, Friday night concerts, light shows, marching bands.etc

The hotel was amazing / great location and we had a wonderful time.

Beautiful hotel in a fantastic location, we could even watch Tivoli entertainment from our room! Relaxing mornings on the terrace for breakfast were so enjoyable and we loved the rooftop pool for cooling off in the heatwave! Super helpful staff, they even set up our sticks & sushi dinner for our late arrival back from Legoland. Would love to stay again :)

Although the room itself was lovely and most of the staff were too(just one waitress who commented how quickly we were drinking our wine at dinner!) the noise that comes from the Tivoli park is immense. As it’s open till 11pm it’s not ideal for those of us who want to sleep before then. IMHO well over-priced for what you get

Wonderful stay! I’d go back in a heartbeat.

Exceptional hotel, fantastic service, amazing staff who could not do enough to help, highly recommend

The staff were extremely courteous Rooms large and comfortable Breakfast was delicious

Loved the large bath and face mask. Little touches like chocolates on the bed at night we’re lovely Fantastic location as in Tivoli gardens and close to restaurants

Loved the large bath and face mask. Little touches like chocolates on the bed at night we’re lovely Fantastic location as in Tivoli gardens and close to restaurants