Great experience and the staff was fantastic !!

Just needed air conditioning

When arriving to the cabins, it was quite cute and homey at first glance, when getting the key the staff didn't seem like they were happy, then we went to our room, which again at first glance looked cozy, but as we looked closer there were thousands of little bugs on the windowsill, there were some on the bed. We noticed the door to our room wasn't sealed properly and there gaps in the door frame, which in turn once night fell allowed hundreds of bugs access to the room. It truly appears the room had not been cleaned in a while, the amount of dust coming from the ceiling fan, no AC, and a broken fan. Honestly didn't make it worth staying the night. When checking out the staff was rude, left us waiting for a phone call to confirm our check out, we eventually had to call him and he was rude. It truly is a shame, the location is great but the upkeep was terrible. There was also a for sale sign so that might explain things.

Property is for sale. Very run down. No a/c - ceiling fan and floor fan.

great quite

Great place! But the AC was not working so we slept with the window open which was fine.

Property management/pool maintenance personnel’s dog quite aggressively barked at anything/everything. Pool closed too early at 8pm. While the room was cute and private, no a/c, and the ceiling fan couldn’t be put on high because it wasn’t balanced.

First off; allowed me early check in..so pleased with this👍 the place was gorgeous…pines,family picnic areas,pool,jacuzzi and all close to lake.. Many different rooms to choose from..front desk person was very helpful and nice..would definitely come back (and tell a few others)

I needed to get away somewhere quiet to relax and be able to finish up a few training items with my service dog. I needed to expose her to more away from home trips.This was perfect! I found peace before my daughter's wedding next weekend. She got to roam fields and be near the lake. My cabin was clean and spacious. It had everything I could have needed if I decided to cook.

Sweet little room that was just perfect for one night. Close to the lake and the village.

The room was as expected for the price. The bathroom fixtures were all fairly new and worked well. The room was clean and the bed comfortable. More like a cabin with mix matched furnishings. The host was late to check-in and as an apology he didn’t charge for our pet, which was a nice gesture. The property has some nice outdoor features for family gatherings.

We loved the small apt type feel, they are pet friendly, and a quick walk to the lake. Definitely plan on staying there again

The only time there is someone in the office is at 3pm for check in. Other than that you’re on your own with zero help. We had no hot water in our room. We had been out all day and just wanted a shower and it was freezing cold. No one would answer the phone when I tried to call. No one there when I went to check out. The guy that checked us in was super unfriendly and gave no helpful information. The hot tub water was murky and gross. Definitely wouldn’t go back.

I was unaware we would get a cabin type setting, that was a pleasant surprise. I thought it would be an attached hotel room. We also got the pool and hot tub to ourselves, much needed relaxation.

Pleasant stay at a quiet property. Nice and quiet a walkable to lakefront. Small cottage was fine for me and dog to relax in for two days. Pool was chilly but the hot tub was nice. Nice area to lounge outside with fire pits.

Amazing ! We come here twice a year and will continue to come back ! They have amazing staff, clean cabins , and an extreme amount of fun (pool, fire pit , and tetherball court . )

It was perfect for what we needed. Clean, comfortable bed, dog friendly, great location. Will definitely return.

Not much help when needed from office. No phone number available to call and request necessities. Had to walk to office and wait for them to answer the door sometimes no answer at door. Pots and pans utensils etc in poor conditions. Toilet would rock to one side. Heater works but does not turn off when setpoint is met would get way to hot could not leave on overnight would have to turn off and on the whole entire stay while in the cabin. Cabin is cozy but needs some things addressed. All in all was a good stay and made great memories with the family despite the inconveniences

I have never written a negative review before. However, I can not recommend Bay Meadows Resort (Big Bear Lake) given our experience. When we arrived at Bay Meadows Resort yesterday, the Staff Person at Reception told us that the "power was out". He indicated that there was no electricity due to an outage in Big Bear. What he did not indicate that the heating and stove were electric so unavailable! Our cabin/cottage was 44 degrees when we entered it. It would become colder during the night. We returned to Reception and said there it was too cold to stay there. He consulted with someone on the phone and offered to return half the payment as it "wasn't their fault". We explained that when we booked a night at Bay Meadows (at $230/night) we expected to have heat and lights. Since they were not being provided, we should receive a full refund. He refused that request. We told him that we would write an Expedia review about our poor experience. We left and found a wonderful place (Saddleback Inn) in Lake Arrowhead (26 miles away). It had heat, lights, working kitchen, and a nice restaurant. It was also the same price as the Bay Meadows Resort. I recommend staying only at places where guest experiences are valued! We did not find that at Bay Meadows Resort.

I was extremely surprised how much we loved this location. We got room 123 and were next to the gazebo and nice snowy patch next to our back porch as well as a lil river and bridge. The pictures are honestly not flattering so I was a lil nervous but definitely happily surprised with the room it had a bedroom a walk in closet a walk in shower a kitchen with all kinds of kitchen supplies and full size fridge a sofa bed and heater. We will definitely be coming back.

Nice location, dog friendly, and easy check-in. Couldn't ask for more.

Great staff and location!

Nice staff and very helpful. Very convenient location to Big Bear Village and also eateries. Car park right at your cabin. Highly recommend.

Very nice staff, great location and super clean rooms/cabins!

We were the only patrons at this establishment Could be because it's off season there wasn't much snow. Nice size room. Equipped with microwave and fridge Downside is the shower is VERY small.

Booked 1 night for a family of 3 weekend getaway. The Cabin we booked is fairly small but it was just we needed for one night. Small kitchen and the Living room had couch that turned into a bed for our teenager and bedroom has queen bed. The bathroom was also small but everything worked just fine. It’s right off the main road and less than a mile from The Village. I did have a hard time speaking with anyone at the location. A week priory to our arrival , I tried to reach out to the property and no answer. I even left a voicemail and requested a call back. I finally was able to speak with someone a day before my check in where they stated they are the only one working the property so it was hard for them to answer calls. Other than that, we had a great experience & will consider staying there again.

Nice old style room , very warm and quiet. Will stay here again

Location , close to the big bear lake; very cozy cottage .

Every thing was great! It's a nice property to stay at it's quiet and near the village, the staff are professional and nice. 10/10 I would stay here again.

We love it !

Wonderful staycation with the family and pup. Stargazing at night. Walk around the village and also tubing in the day. Convenient location.

Clean and cozy, will definitely be back!