Do not prepay this hotel, I prepaid through Expedia and when I got there they claimed I was supposed to pay directly at the hotel, and had no records that I had already paid. I was allowed to check in without paying again, but they still took my credit card for additional expenses (in case I use the minibar or restaurant) 5 days later they still have not reversed the pre authorization in my credit card for $100 Usd. Hotel is clean but events downstairs create a noisy environment

When we checked in to our room it was very cold. When we asked about the heating we were told it would come on at seven pm. Meanwhile they offered to bring a heater. The heater was not cabable of heating the room, so we left the hotel for a walking hoping that the regular heating would be able to warm the room, it did not. At 9:30pm we called the front desk 3 times no one answered. The hotel had a party organized outside close to our room with live music which was very loud and kept going until after 12:30. All this shows an indiferente towards guest which can not make me recommend this hotel. It is not a cheap hotel and the rooms have a good size but look quite worn out.

Lovely property

Close to everything I needed.

Very good.

Hello, I am not disappointed of the hotel as I knew it was a 3 star hotel but the lack of accommodation and personal treatment it is what most disappointed me. In the room there weren´t any slipper and nor robe.. the tempeture were off when I got to the room (We are in winter this time) but these thing are answerable . What really disappointed me it was the Spa facilities and the irrespective way to treat client by the therapist in the Spa. They were cold and very rude…. When you go to a Spa you supposed to have fun and relax, here this place was cold, rude therapist and they soon as we got to the spa advise us what NOT do what NOT do… Come on I am an adult! I hope they can get a new management team ASAP because they are living in the past they way they work.. Thanks Karen

Hello, I am not disappointed of the hotel as I knew it was a 3 star hotel but the lack of accommodation and personal treatment it is what most disappointed me.In the room there weren´t any slipper and nor robe.. the tempeture were off when I got to the room (We are in winter this time) but these thing are answerable .What really disappointed me it was the Spa facilities and the irrespective way to treat client by the therapist in the Spa. They were cold and very rude….When you go to a Spa you supposed to have fun and relax, here this place was cold, rude therapist and they soon as we got to the spa advise us what NOT do what NOT do… Come on I am an adult!I hope they can get a new management team ASAP because they are living in the past they way they work..ThanksKaren