Was moved to a different room on a daily. The place needs a serious renovations ... Owners needs to into this.

Value for money.

It was good , but the ants , especially getting onto our food was not nice

Was very pleased with the room and comfortable bed. All restaurants supplied excellent food at reasonable prices . The hotel however needs a few updated /improvements. Paint was peeling off boxes on rooms veranda, headboards need replacing .Parking spaces for SUV or large cars, very tight with pillars to maneuver around.

Booked the hotel for location and access to the beach. The room patio door had no key and could not be locked or closed from the outside, negating the advertised beach access. Key eventually arranged by maintenance staff, but was informed by them that the door could not be fully secured, this apparently is a problem for all rooms with a patio access. The beach access was recommended to us by locking the patio door from inside, depart room using the front door and go down through the hotel corridors to the beach.

No power for a whole night … they had generator but 5th floor had no power they need to either reimburse me for this night or give me a night free !

The eture experience was terrible. The room was it cleaned at check in (17.30). The room smelled ike a sewer, upon inspection the toilet was used and not flushed, housekeeping refused to ckean the bathroom and toilet, stated she'd already done it. Hotel management seemed ambivalent about the entire situation. Will not recommend this accommodation to anyone, at any cost. Hotels.com was cintacted, however, not able to help resolve the issue.

This place has seen better days. You can tell it had a good run, but now it’s very run down and highly decadent. I did not enjoy my stay.

Stay was overall good but disappointed that the pool was under renovation when we got there. No msg or warning to let us know that the pool will be out of service especially when you coming with 3 children. Staff were abit confused on the reservation and wanted me to pay for breakfast when it clearly states on my booking that it’s inclusive.

The hotel is a little run down. Needs improvements to be made to it

We loved the location and the views are really awesome with easy access to the beach and promenade. The pool area is amazing and well managed by the life guard. The La Vita Spa was excellent with great specials for guests. We stayed in a recently renovated 2 bedroom unit on the 3rd floor (on road level). The unit was clean and very comfortable and quite private. It was adequately equipped. There was no walk in shower only a shower in the bathtub but the bathtub is unusually high to climb into. The cell reception in the unit was poor and there are only a few DSTV channels. The areas (children's playroom and indoor bar) still to be renovated look a bit unsightly. Still we had a lovely stay and the beach makes up for everything.

The phone was not working in my room and I reported three time, they kept telling me that the gonna fix it but they didn’t. In some other places you will find towels on floor since it’s wet. But they mentioned that they are renovating the place so hopefully in future they’re going to be better

The phone was not working in my room and I reported three time, they kept telling me that the gonna fix it but they didn’t. In some other places you will find towels on floor since it’s wet. But they mentioned that they are renovating the place so hopefully in future they’re going to be better

Great location and very clean. I would stay here again.

Great location and very clean. I would stay here again.

Amazing

The breakfast was not good, the scrambled eggs looked like soup, something so simple to cook. The elevator numbers are so confusing, im still trying to figure it out even now.

The breakfast was not good, the scrambled eggs looked like soup, something so simple to cook. The elevator numbers are so confusing, im still trying to figure it out even now.

Staff very friendly and always welcoming and always go the extra mile especially Nana. Food is exceptional (compliments to the chef and staff) and price points are excellent for the portions received. Studio room, a little cramped and bathroom needs TLC (possibly remove tub shower with just a shower rather). Heater & Aircon does not work effectively. Overall a good stay even thou renovations are in place The view is always exceptional

Staff very friendly and always welcoming and always go the extra mile especially Nana. Food is exceptional (compliments to the chef and staff) and price points are excellent for the portions received. Studio room, a little cramped and bathroom needs TLC (possibly remove tub shower with just a shower rather). Heater & Aircon does not work effectively. Overall a good stay even thou renovations are in place The view is always exceptional

Room floors filthy, left us with dirty feet. Builders using lifts and corridors meant dust everywhere. Bathroom terrible, not fit to wash our dog in! Mould and broken items. This room should not be used for renting out. We vacated the room ASAP.

Room floors filthy, left us with dirty feet. Builders using lifts and corridors meant dust everywhere. Bathroom terrible, not fit to wash our dog in! Mould and broken items.This room should not be used for renting out.We vacated the room ASAP.

Beautiful location right on the doorstep of the beach. Newly renovated rooms are nice and spacious but the cleanliness of rooms were not good and even when the staff cleaned the job was not good

Location was amazing with quick access to the beach but the cleanliness was absolutely low. During this time of a pandemic there was no attention paid to cleanliness and needs to Be improved

Overall stay was fabulous. Location is perfect. However, rooms were only cleaned upon request the night before. I requested my room be cleaned on Saturday however upon arrival back to my room on Saturday at 5pm, it was still not cleaned, no change of towels either. I was told that the staff had already left.That was quite frustrating.

We have been to the hotel before and it okey but I feel they are letting go of it. In desperate need of maintenance. We didn’t receive one room service/clean in 3 days. The room was acceptable but the floor was dirty. The staff was uninformed and had his pants undone with his pants button open. Very unprofessional. For the price.. I will not stay there again.

Hotel was amazing. Pool deck was absolutely amazing with stunning sea views. Will definitely be back.

Everthing was excellent! The staff at all hotels sre frriendly and helpful and the food wss amazing and well priced!

Lovely compact room with good quality linen, towels and china, brilliant shower. BBQ area outside. Plastic chairs outside with cast iron table. Only downside if you are on the -0 floor veranda has neighbours and other people walking past on way to beach so not private. You would need to close your curtains.

the non smoking room smelled terribly of smaoke and airfreshner , the room was damp and filthy , the staff should be ashamed , it was noisy and i heard staff shouting to each other at 6am , i left the hotel before the end of my stay and found a nice quiet private guest house. very dissapointed graeme todes

An absolute dump! Half the place is a building site. The other half is tacky, delapadated and dirty. A shadow of what I can only imagine was a nice place back in the 80's. Not even the decent pool area and proximity to the beach (wth lovely view), can make up for the cramped, dirty, old, room. Changed rooms once and then just gave up and accepted my fate. Thankfully we were only booked for one night. Will never stay there again.

The room initially allocated to us was very smelly, the kitchen lights and toilet did not work. We were moved the next day however the room was still inadequate.We have stayed at the hotel before and the room we were given then,which is showed on the brochure, was perfect. This is the reason we revisited the hotel, only to be disappointed as we were told only a few rooms are like that and its all been taken. The main pool was under renovation, this was not advised to us at booking stage and upon check in either.