The hotel needs remodeled. Our room was not very clean and needs updated.

Good location. The juice machine was broken all weekend. That was inconvenient. Little bit of mold in my shower.

Everything was wonderful, except the shower was falling apart. It was very difficult to get the water turned off, and the shower door was very outdated & came off the tracks when you try to open it.

Stay was great! It would be awesome if the rooms had blackout curtains or fully shut so no light could get through.

The shower door were broken and the phone did not work . Reported it to front desk and maintenance never showed up . We called 3 times and never was fixed . Worried they were going to fall off completely and the glass broke .

I wish I would have got name of young lady at the front desk. She was attentive to our needs check in.

I had 2 rooms 1 room had a towel rolled up on back of toilet and it had black hair all over it.

This has been the worst in 20 years. Check in took 1 hr at the desk, they kept charging my card for incidentals and even thou it said approved on the cc terminal and my bank sent texts saying it was approved, the clerk said it wasn’t. I used 3 cards all approved but he kept saying it wasn’t. I got a room with 2 queens and a sofa for 3 of us traveling, clerk gave me a 1 king room and then said that I told him it was ok. Why don’t he look at the reservation and give me what I prepaid for. I was driving through moving from Iowa to Texas, wanted to check in at 2:30 AM as Wichita is half way point, he told me I was late because check in was 3.00 PM. I prepaid as requested by Hotels.com and finally walked to my room at 3:45 AM after 2 different rooms issued that were not what I paid for. Left at 8:00 AM This is the worst experience ever! I want my money back, I feel they robbed me