Great staff- super clean and great location

We had high expectations and felt welcome but service was a bit slow and more sterile

A clean and amazing! Great service

Just lacks vegan options. Makes the vacation very restricted

After staying at many four seasons hotels throughout the world, this one was a disappointment. The service was simply poor. No welcome drink on arrival. Waited a long time to be checked in. I tried to book a dinner reservation on arrival and was told that it was not necessary for hotel guests but then when we went to dinner we were turned away and told to go to another restaurant. We had been told you could order from the poolside restaurant to your lounge chair by the pool. When we tried to do this we were told we were 5 people so we needed to go to the restaurant. We just wanted a snack white the kids swam. We all went to the poolside restaurant but when we arrived my daughters were told they needed to have a cover up because they had a towel. They only brought a robe to the pool. So they had to leave, return to the room get a coverup and come back. I pointed out to the waitress all the other patrons in bikinis and she said the problem was that my children were wet whereas they were dry. Told they had 24 hour concierge service and when I would call there was no answer. This was a very different experience than the four seasons hotels I have stayed with in the past.

Beautiful property, fantastic service and a great experience. They went above and beyond to make sure we enjoyed our stay.

We love this hotel !! Since the moment we arrive they greet us with a delicious tea , they make us feel like we were home . The staff very polite , educate and everyone speak English,they were very helpful during our stay. Love the room , the pool area gardens . Definitely we will come back to Marrakech and stay again in the Four Seasons

Liked everything amazing the people they are very welcoming very helpful

The pool, garden and setting of the hotel is very good

One of the very best hotels in Marrakech with amazing staff and the best pool and pool restaurant I know.

Everything was amazing! The staff was incredible, food was outstanding, the pool was wonderful, and the general ambience was lovely

We travel a lot, at this hotel we had the best service we have ever had. A real 5 stars service, amazing staff, concierge, they make sure everything is perfect. They were lovely with the kids, everybody remember our names. The room was perfect! Also very close to la Medina for visiting the city. Highly recommended!

Overpriced for what it offers.

The staff were so attentive and made our experience! The property is just beautiful 💕

Nice property. Large rooms and conveniently located. Spa and facilities could be better and more restaurant options would be welcome.

I have come back much refreshed from a short break at the four seasons Marrakech Everything was perfect! Wonderfully lush and beautiful grounds, beautiful and comfortable room, beautiful flowers in the lobby, exceptionally warm and wonderful staff from concierge to reception, to cleaning staff, to breakfast and the Inara restaturant which i frequented for the local cuisine on offer which was delicious! I cannot recommend this hotel highly enough and already looking forward to making a return trip in the near future.

We were thrilled with this property and the service was outstanding. The property was beautiful and easy to navigate. The pools and their service were prompt and friendly. Breakfast at Quattro started off the day with excellent choices. Front staff were always pleasant and ready to help with any activity options and drivers were available always. One of my daughters had a health issue and a doctor was brought in quickly to assess the issue and offer medication. Honestly we travelled from Paris to Marrakech and this hotel made the end of our trip a memorable experience.

Lovely setting. Quiet and relaxing.

Great hotel and very good service

lots of systematic errors, problems with service

This is a regular place for us to visit and the Four Seasons does not disappoint! Everything is on site - fabulous pool space and great spa! Breakfast was always outstanding and the staff are amazing! We had a great room with a terrace! Will definitely be back!!

Having travelled across the world for over 40 years, the Four Seasons Marrakech is the best hotel we have stayed in. This is our second visit (and our 3rd will likey be booked in the near future) and from arriving to departure, the customer service is outstanding across all departments from Reception, housekeeping to gardeners and pool staff. The Front of House Manager in particular was very helpful when we arrived. We received a complimentary upgrade to a Garden Suite which was stunning. The quality, decor and size was fantastic. The room is kitted out with all the items you need including toiletries, quality hairdryer, quality towels, iron and ironing board. The daily housekeeping service was also outstanding and the staff quickly determined your daily programme which made the housekeeping discreet and not in your way. The turn down service was ditto! The gardens are beautifully kept as are the pool areas. The pool staff are also fantastic, courteous and professional. The pool towels are quality and you even get sunhats and suncream if you want it. The treats given at the pool were delicious. The hotel is very safe with professional security staff at the secure gated entrance. Taxis costed from 50 Mad to 100 mad depending on where you were going. We did have one issue with a driver trying to overcharge, we contacted the hotel via fantastic WhatsApp and they quickly sorted it out and apologised for the taxi miscommunication. We had a fantastic holiday and highly recommend!

Beautiful hotel, amazing atmosphere, excellent food, friendly staff, great experience. Thank you.

First class service and hospitity

Everything is perfect and wonderful

Top top top in everything!

We thoroughly enjoyed the stay at this hotel. It provided a peaceful retreat after a day in the city. The staff was incredibly lovely, and even when we encountered issues, the manager's attentive and caring approach made things much better. The restaurants offered excellent food, but little options for traditional Moroccan food. The spa facilities are separated for men and women, which, although annoying, seemed to align with cultural standards. Overall, I would definitely return for another relaxing experience.

Our stay was excellent! Everyone was so friendly. Hanane went out of her way to make our stay perfect. They were having a VIP at the property but she made us feel just as special. Rose petals on the dinner table for my birthday and cake and Prosecco to our room. Reservations were made for us at a great restaurant and even provided us a driver. Wow! Food was delicious and the property was gorgeous. Would definitely stay here next time.

The four seasons app is the best. Staff arranged everything via text on the app. Staff went above and beyond.

Just all round fantastic hotel, very clean and tidy and all staff are extremely helpful, fab pool and great facilities....you wont be disappointed. Highly recommended!!!!!

Lovely property and staff. Well worth the stay.

What a wonderful place to say. Big airy rooms, fantastic pool, lovely restaurants and what must be the best team of hotel staff inhave encountered over my many years of staying in 5 star hotels. Truly fantastic.