Disinterested staff to a man and women. Paying guests are an inconvenience that disturb their day. They don't allow the A/C to be turned on until its 'summer'. I was there in June and the temperature was in the 30s . The water wasn't running in my bathroom. I was told to wait in my room as Maintenance are only allowed in when the guest is present. He arrived in half an hour without his tools . Told me he was just going to get them and never came back! Receptions only comment was would you like a different room! Breakfast was dreadful so only went twice (in 9 days). Restaurant food was very hit or miss. The pool area allows outside guest to play their own sound systems so that a relaxing Sunday became Battle of the Bands! The place is obviously just for people on tours staying one night and moving on.

The hotel location is phenomenal! Everything within walking distance! Beach ofcourse as it's beachfront lol restaurants supermarket. Train station red bus stop ...and it is VERY safe all day / night ! The hotell staff are very nice and polite, especially this guy named Redouane at the reception, he patiently helped fix my messed up booking i made in expedia also this girl Hanaa at the breakfast buffet , she was very sweet and fast responder when i asked for silverware...The only thing I would like management to consider is that our suite didn't have lock from inside wich made me feel bit uncomfortable leaving my teenage daughter alone to go get breakfast as she doesn't eat breakfast , I'm a travler and that is the first time where a hotel room doesn't have locks inside, even though it's very safe area / city but it doesn't hurt to have that Tangier is a beautiful city to visit ! Shokran Redouane & Hanaa , will definitely go back one day .

Great location, great hotel, friendly crew, nice breakfast

Great property!! Amazing room

Great service. Friendly staff. Breakfast buffet is great. Many choices and abundantly. Hop in Hop off stops in front the Hotel even there's no signs there. Just ask the busses to stop.

Lift waiting times, unfriendly reception staff, breakfast buffet a disaster, uncleared tables, no plates and no tables.

Right by the ocean front.walkable to the Marina, restaurants and train station. Staff at front desk very helpful. Special thanks to M. Moualooakil for helping me print my tour bus tickets Thursday night. We had trouble printing and he was very kind to print from his phone number for me. He went above and beyond fo make it happen. Thank you. Breakfast was good and I was able to use pool and gym without any problems.

Property is getting old. But the service and the location are great. While the rooms are updated common areas are dated

Excellent, friendly staff Perfect location

Everything . The Staff were amazing and I mean all of them and very friendly and helpful. Hotel was beautiful, room was clean and big. From a scale 1-10 i give them 10 ⭐️ I hope to be back soon

The room was beside construction building. At 8:30 am bang bang bang non stop. One day we had no cold water, only burning hot water. We asked how much for transportation to airport, been told 100 MAD, arrived at airport , driver demanding 200 MAD (we toke airport to hotel normal airport taxi which charged us 150 MAD and we thought we got robbed)

Very noisy hotel by the sea. I could not sleep all night. The people in the hotel are too commercial minded and fake.

The area is in a great location but those rooms are terrible and nothing like in the photos. I booked the hotel thinking I was gonna spend a great vacation in a nice place but reality was nothing even close to that. The room was so outdated, very dirty and old . Ants were everywhere, and good luck sleeping at night from people’s noise . Even the a/c fan was squeaking and the room was about to breakdown . I really wouldn’t go there anymore.

Nice hotel rooms, very terrible drainage system, bathroom flooded.

Room was nice. Front desk - no helpful - basically ignored requests Ran out of money to exchanged Getting a taxi so difficult and then when you give them instructions follow on your google map they decide they will take you where you want.

Great location, beautiful views from the windows,but the conditions of the rooms could be better. I would rate it a 3 star hotel.

Terrible vew rooms and facilities

The first room I got smelled extremely bad. Like mold. I got a new room which had no towels. When the housekeeper had been to my room he/she left the door open which made it possible for anyone to get in to my room. I of course talked to the reception about all of these issues and they said they would try to talk to the responsible people. How ever that did not really help me at the moment. The street outside the hotel is very busy and I could hear the honking cars all night. Did not bother me, but is maybe not suitable for someone who needs a quiet environment to sleep. The beach outside the hotel is very dirty with trash everywhere. I went for a walk in the morning and saw trash going into the sea with the waves. People were sleeping on the beach with cardboard as a cover from the sand. The breakfast was good. The towel service was nice by the pool. Unfortunately the hotel not at all to the expected standard. The bare minimum I expect from any hotel is an apology when something goes wrong and that they close the door to my room after cleaning it.

Great choice. We had a great welcoming. There’s a valet to park your car. The staff were very friendly and helpful. Breakfast was great! Loads of options and the staff keep refilling the food. Housekeeping was extraordinary! Close to the Beach and boulevard as well.

Hotel location is right on the beach. The hotel offers good breakfast buffet though the timing is inconvenient between 6 and 9. Perhaps, the most annoying thing is their unreliable WiFi being very slow and occasionally disconnects and wouldn't let you sign back in automatically. The WiFi is only OK in the lobby. We had complained about the WiFi, the refrigerator, the AC, and some noise coming from the ceiling but only the refrigerator issue was fixed. Just frustrated and disappointed.

The air conditioning unit didn’t work very well in our room 1704

All good

This is a big hotel, clean, in great conditions, nice pool, good bars, wonderful buffet, nice staff just in front of the beach. Many restaurants close by.

Fg

Nice and clean

Upon arrival they gave me a room that wasn’t clean and smelled like urine, I called and complained and they changed my room to a cleaned one, the breakfast was ok as well.

Parking and free breakfast and stuff are friendly

Needs a lot of updates

The staff are super friendly and kind. From the welcome desk to the house keeping to the restaurant to the spa. You really feel there is an harmony and professionalism in how things are managed. We really enjoyed our stay there and we'd like to extend our thanks and appreciation to the accommodation manger, GM, Spa manager and all the staff.

OK, it’s a ‘decent’ location with the best feature being the location -right next to the beach. The hotel can be so much better if the cleanliness was up to a ‘good’ standard. The staff were ok, the pool was dire and I don’t think the onsite Spa is of a brilliant standard.

Good