We had a wonderful time here for our anniversary. We enjoyed the spa and the on site restaurants. The staff was so friendly and accommodating. I had mentioned our anniversary while booking the room, and they went above and beyond making our stay feel special. They decorated our room and had a special dessert made for us. It was a great experience and we will be back for sure. I highly recommend!

We had a wonderful time here for our anniversary. We enjoyed the spa and the on site restaurants. The staff was so friendly and accommodating. I had mentioned our anniversary while booking the room, and they went above and beyond making our stay feel special. They decorated our room and had a special dessert made for us. It was a great experience and we will be back for sure. I highly recommend!

Excellent property with great facilities and services. Spa was excellent. And everything sits in calming trees and ocean view.

Excellent property with great facilities and services. Spa was excellent. And everything sits in calming trees and ocean view.

The staff and facility were amazing! The staff went above and beyond for my wife’s birthday and our 26th wedding anniversary! I can not thank them enough. The facility is absolutely beautiful. We will be back.

The staff and facility were amazing! The staff went above and beyond for my wife’s birthday and our 26th wedding anniversary! I can not thank them enough. The facility is absolutely beautiful. We will be back.

Wow! Absolutely amazing. Their service was hands down incredible. We were able to use the spa for “free” since it was included in our cost. Breakfast was included as well and I would highly recommend trying to the Japense breakfast - also - it’s a buffet sit down style (currently in March of 2020) so you can order essentially as much as you like (insider note). Speaking of which, if you have gluten allergies - the Ritz is so incredibly accommodating at all of their restaurants including the breakfast. Their chefs are knowledgeable too. Definitely try the Kise restaurant since it may be one of our top food experiences. The spa is amazing along with the massages and facials. Yoga was for free and I’d encourage you to join if that’s your thing. The Helios “Awamori” distillery tour was really cool and you were able to drink as much as you want. It’s a vacation within a vacation when you stay here: the toiletries, rainfall shower, turn down service, coffee machine, tea, complimentary water, etc. side note: the “airport shuttle“ is actually the island’s bus which is very affordable but just get a taxi if you’re coming in late to Naha airport or rent a car. Ritz will pick you up and drop you off at the bus station. No, this hotel is not near the beach, it is a 20-minute walk. If you like to golf this seems like you’re best bet. Again, we had such an incredible once I a lifetime experiences. Yes, the Ritz are worldwide but we believe this is at the highest caliber.

Wow! Absolutely amazing. Their service was hands down incredible. We were able to use the spa for “free” since it was included in our cost. Breakfast was included as well and I would highly recommend trying to the Japense breakfast - also - it’s a buffet sit down style (currently in March of 2020) so you can order essentially as much as you like (insider note). Speaking of which, if you have gluten allergies - the Ritz is so incredibly accommodating at all of their restaurants including the breakfast. Their chefs are knowledgeable too. Definitely try the Kise restaurant since it may be one of our top food experiences. The spa is amazing along with the massages and facials. Yoga was for free and I’d encourage you to join if that’s your thing. The Helios “Awamori” distillery tour was really cool and you were able to drink as much as you want. It’s a vacation within a vacation when you stay here: the toiletries, rainfall shower, turn down service, coffee machine, tea, complimentary water, etc. side note: the “airport shuttle“ is actually the island’s bus which is very affordable but just get a taxi if you’re coming in late to Naha airport or rent a car. Ritz will pick you up and drop you off at the bus station. No, this hotel is not near the beach, it is a 20-minute walk. If you like to golf this seems like you’re best bet. Again, we had such an incredible once I a lifetime experiences. Yes, the Ritz are worldwide but we believe this is at the highest caliber.

Great stay! Love Okinawa and loved staying at the ritz! Beautiful facilities and super comfortable room. The bar is such an amazing experience - the bartender was amazing and made it such a wonderful experience. Would definitely recommend and hope to be back soon. Only weird thing is that you have to pay to use the steam room facilities with a day pass - seems like it should be included with the high room rate if your a guest... but everything else was great.

A very good hotel and i am sure i will come again. The only problem is the gym is very difficult to find and there is no signage for it. The staff told us it opened 24 hours but it seemed it was not as all door closed after 9pm.

Thank you very much for all!! We really think that it was the best hotel ever!! Service was remarkably amazing and everything was top touch !! Really awesome and thankful about all !

Thank you very much for all!! We really think that it was the best hotel ever!!Service was remarkably amazing and everything was top touch !! Really awesome and thankful about all !

Excellent service and always ready in assistance to assure guest a comfortable stay

Excellent service and always ready in assistance to assure guest a comfortable stay👍👍👍👍👍

the facilities are a bit old and dirty, the room had some unpleasant odour

The hotel environment is comfortable and luxurious, but the service is bit disappointed compared with previous experience, not detailed and caring. Expect more top notch experience from Ritz Carlton

As usual the customer service was amazing as expected from Japanese. The room is beautiful with a very comfortable bed and nice view, nice touch with the jazz music on the player. One thing that bothered us was probably the toilet the two-way doors which seemed a little bit uncomfortable to be honest. The bathtub was amazing though. Not many beaches around but the closest one is nice just a little bit crowded, luckily the Ritz Carlton has their own corner at the beach.

As usual the customer service was amazing as expected from Japanese. The room is beautiful with a very comfortable bed and nice view, nice touch with the jazz music on the player. One thing that bothered us was probably the toilet the two-way doors which seemed a little bit uncomfortable to be honest. The bathtub was amazing though. Not many beaches around but the closest one is nice just a little bit crowded, luckily the Ritz Carlton has their own corner at the beach.

Check out was fast and our luggages were already placed inside our rental car with bottles of drinking water for our drive.

Check out was fast and our luggages were already placed inside our rental car with bottles of drinking water for our drive.

it is ok, but would prefer more grass or garden for small children to walk or run around.

GREAT PEOPLE + GREAT SERVICE + GREAT ROOM CONDITION. PERFECT!!!!

The mattress is in very poor condition. The mattress just caved in when I lay down and It is unable to support my back. Also there was a used slipper found underneath the bedside cabinet. I simply can’t imagine Ritz Carlton’s cleanliness is so poor

After a jet-lagged week of budget-hopping around Asia, a luxurious night at the Ritz Carlton was the perfect reset! We’re continuing our trip refreshed and energized.

Great service , comportable

Beautiful hotel with excellent service. Only ate breakfast at the hote which was very good included a selection of both western and Asian food options. Located on a golf course and near a beach. The hote offers free shuttles to restaurants near by.

Great experience, very nice and neat hotel with extremely helpful staff, will definitely come back!

Concierge was superb. They speak good English and was very precise and efficient in arranging the transportation and tours. The night desk appeared under staffed. On Friday 12Oct they arranged a hotel shuttle to take my group (9 people) to a restaurant about 5 min away from the hotel. They asked us to inform restaurant to call them when we finish dinner in order that they send the hotel shuttle to pick us up again. For about 20 min, the restaurant and I kept calling the hotel but there was no answer! We ended up having to walk back and it took almost 30 min in the dark. Also the lounge at the lobby floor was a very nice outfit except the one gentleman that was working there (again on Friday 12 Oct) was very eager to inform everyone who walked in (from 6:30 pm onwards, and more seriously so after 7 pm) that the bar would close at 8 pm. It might be a language issue but from my perspectives it came across as unwelcoming. Other than that, the hotel is excellent and I had a good time staying there.

Excellent service and facilities

Excellent service and facilities

Overall a truly wonderful experience. Tranquil aesthetic, luxury and comfort throughout as expected. View was beautiful from 5th floor golf/bay view room. Service was excellent aside from one night at Gusuku, we were a bit disappointed with the 8pc sushi was worth the money super small, but the udon definitely is worth every cent. Nosomi at the spa was AMAZING! The detox ritual was perfect in every way. The staff went above and beyond and if I come back to Oki I will definitely come again. PS - serve the French toast every morning and get rid of those chewy pancakes.

Overall a truly wonderful experience. Tranquil aesthetic, luxury and comfort throughout as expected. View was beautiful from 5th floor golf/bay view room. Service was excellent aside from one night at Gusuku, we were a bit disappointed with the 8pc sushi was worth the money super small, but the udon definitely is worth every cent. Nosomi at the spa was AMAZING! The detox ritual was perfect in every way. The staff went above and beyond and if I come back to Oki I will definitely come again. PS - serve the French toast every morning and get rid of those chewy pancakes.