Excellent location if for access to the ski lifts. Hotel reception area is abit dated however very clean and well maintained. The rooms and nice and modern with great views of the ski fields, hot springs and breakfast were excellent as well! Enjoyed our stay.

I have to break down to different parts while comparing with Niseko Grand Hotel (which I have stay for 5yrs before switching to Yumoto Niseko Prince hotel;. Location: Good location Near Hirafu, but I need to walk about 200 meters with huge and large ski bag and luggage down and up the hotel as compared to Niseko Grand Hotel where the bus dropped me in front of the hotel. Rate 3/5 Price: Yumoto is more expensive than Niseko Grand Hotel because they charge extra cost to access to the Onsen. Niseko Grand Hotel Onsen is free. Accessibility to Ski Resort: Yumoto can ski in/out at back of hotel, but Niseko Grand Hotel will have to wait from its schedule timed shutter bus which is very inconvenience for skier. Friendliness of staff: The female staff (especially Ms. Kawaguchi) tend to be more patient and polite toward foreigner as compared to the 2 male staff. Overall: 4/5. The hotel is in good location to ski and wondering around without worrying of the schedule bus if you stay away from the Ski Resort. If the price is good ($450 or lesser per night), this hotel can be returned to stay.

Good hotel.

We enjoyed the hospitality and the facilities of the hotel. Staff were very helpful. We would like to compliment the front office manager Mr Tamura for going out of his way to find the transport to go to the Gondola station for ski lessons. There was also a Chinese lady at the front desk who patiently answered all our queries.

Convenient ski locker with backdoor access directly to the ski lift. Free onsen inside hotel.

Great ski resort - you can ski right out of the hotel's ski storage area. It's also located next to the Hirafu welcome centre so convenient for buses and everything else in town. Lots of variety at the breakfast buffet, good place to load up before getting up the mountain. Then can't beat the apres ski onsen, what a great way to recover from all day skiing. The men's has a view of the slopes, while the ladies has a view of Mt Yotei. Amazing. We stayed in a Japanese room which was a little tired, but clean and enough room for the two of us. A bit cramped with the futon down. Rooms however are only cleaned by staff every four days, no big deal but would be good to get the bins emptied, towels changed etc. Futons were re-made every night.

Really convenient place for snowboarders/skiers. Complimentry ski/snowboard lockers available which is conneted directly to slopes. Super convenient. Rooms are clean. Rental gears available with the hotel.

No more say about this hotel.

Toshiros bar is fabulous. My western style room w private onsen was great. The bed was comfy too. The staff is GOD AWFUL. Zero concept of service. Barely speak any English. I needed a cab in the morning, they called one company and said fully booked. I asked them to call another. She just stared at me and said all fully booked. Magically when I called a company I found a cab. Absolutely unacceptable. They have no shuttles anywhere, no form of transport help. They won’t help you get to and from the airport at all or even inform you. They just say no we don’t do, you find car or bus. What is that?! I’d love to stay here again but I won’t because the service is abhorrent. I think it’s best to stick to private lodging or proper big hotels. Oh may I say, my room set me back $600 USD a night so this place isn’t cheap either.

Toshiros bar is fabulous. My western style room w private onsen was great. The bed was comfy too. The staff is GOD AWFUL. Zero concept of service. Barely speak any English. I needed a cab in the morning, they called one company and said fully booked. I asked them to call another. She just stared at me and said all fully booked. Magically when I called a company I found a cab. Absolutely unacceptable. They have no shuttles anywhere, no form of transport help. They won’t help you get to and from the airport at all or even inform you. They just say no we don’t do, you find car or bus. What is that?! I’d love to stay here again but I won’t because the service is abhorrent. I think it’s best to stick to private lodging or proper big hotels. Oh may I say, my room set me back $600 USD a night so this place isn’t cheap either.

Location was superb - offering ski-in/ski out. Onsite onsen was also very good. Property is dated though. Great drinks at Toshiro's Bar, but the service at the bar is subpar.

Room a bit small for 4 despite website says can accommodate 4. Other than thay all is good.

Simple and basic but offers everything that you need for a ski holiday. Great location. Great bar!

nice breakfast, ski-in ski-out with locker facilities, good location and very nice front desk staffs

The staff is friendly, beds are super comfortable, and slope side location is incredibly convenient for your ski holiday. Every rooom gets a Ski locker To store your gear downstairs so you don’t have to traipse it upstairs. The Public are allowed to use the onsen for a fee sobit can get busy in late afternoon. The building itself is a little dated and has some years on it but everything was in good working order. The breakfast buffet has a huge selection of both Traditional Japanese and western food.

This is a convenient ski-in ski-out hotel at Grand Hirafu ski tracks. The location is good and can access to heart of Niseko shopping and dining street. The onsen bath has a direct view to ski track and snow mountain, which is a special experience.

Good ski in / ski out location with good onsen within the hotel. Breakfast is fine but can do with more Japanese varieties. Especially like the additional sink cabin located outside the bathroom. Discount on chairlifts is also available with coupon exchange at ticket counter.

Staff are helpful! And it's a nice deal, as being a ski to door hotel in hirafu

Staff are helpful! And its a nice deal, as being a ski to door hotel in hirafu

We were charged about 1,500yen for accommodation and onsen taxes. Double futons were comfortable but the pillows. The 3 futons fit exactly the room without much extra space. We got up late for breakfast and went down at 9:15am (9:30am closing) and there was very little food left and they won't allow to refill too. We were only able to eat congee and 2 pieces of bread. One thing I like is the view from the dining hall. You can watch the skiing area from their big windows.

We were charged about 1,500yen for accommodation and onsen taxes. Double futons were comfortable but the pillows. The 3 futons fit exactly the room without much extra space. We got up late for breakfast and went down at 9:15am (9:30am closing) and there was very little food left and they wont allow to refill too. We were only able to eat congee and 2 pieces of bread. One thing I like is the view from the dining hall. You can watch the skiing area from their big windows.

We found the Hirafuti hotel to be very comfortable. We booked a western style room with a private onsen and it was perfect. The room was very comfortable and we loved our beautiful view of the slopes from the tub. The staff was very helpful and many people spoke English which helped us a lot. We enjoyed the bar in the lobbey and the very easy access to skiing with the ski lockers. We enjoyed the breakfast every morning and found that they had many great options. We never did have dinner at the hotel so i cant speak to that.This hotel was so convenient to everything! I would definitely recommend it. The only improvement i would offer is for a more comfortable lobby with more seating for people to gather.

Good location as it’s right next to the slope. Cleanness in the room could be improved - We stayed in the Japanese style room and there were loads hair on the tatami. We also found a dead bug on our futon which was unpleasant. For the price paid we felt quite disappointing.

Good location as it’s right next to the slope.Cleanness in the room could be improved - We stayed in the Japanese style room and there were loads hair on the tatami. We also found a dead bug on our futon which was unpleasant. For the price paid we felt quite disappointing.

Hotel building looks old from the outside as compared to other new developments nearby. However room is big for Japan standard. We are very happy with the room, cleanliness and amenities inside the room. We took train from Sapporo to Kutchan station and took the public bus from Kutchan to the hotel. We alighted at Hirafu Welcome Centre and walk backwards to the hotel. Location of hotel is central. There is a nearby supermarket (walking distance).

Hotel building looks old from the outside as compared to other new developments nearby. However room is big for Japan standard. We are very happy with the room, cleanliness and amenities inside the room. We took train from Sapporo to Kutchan station and took the public bus from Kutchan to the hotel. We alighted at Hirafu Welcome Centre and walk backwards to the hotel. Location of hotel is central. There is a nearby supermarket (walking distance).

Great Location in the middle of where all the action is...Ski in and out...Private onsen a real plus, will definitely visit again

Fantastic location for ski in / ski out, real onsen onsite, Japanese style room with charm.

Great Japanese style hotel. Definitely come back for next trip

Great Japanese style hotel. Definitely come back for next trip

Good hotel. Clean and comfortable bed. Love to bath in the Onsen while looking out the window and seeing it snow.

Everything is good. Staff were super helpful and they got everything we need.