My flight got in late and being so conveniently located just steps from the terminal I walked from baggage claim to a nice comfy bed in no time at all, which was perfect after 20+ hours of travel.

Duty manager was very good in fixing my error of book in the wrong night

Average airport hotel

One night ready for an early morning flight, perfect

Overnight for early morning flight, comfortable bed, quite room, overlooking runway brilliant view, short walk to terminal. Would stay again.

Convenient for an early morning international departure. Clean, friendly staff.

The hotel room was extremely small and under construction, so all of the hallways were covered in plastic and only one elevator was working so we had to factor and extra time for the length the weights for the elevator. Value for money here is not there. I would recommend staying at a nicer hotel that offers a shuttle to the airport.

Whenever I have traveled abroad via Sydney, Rydges has always been a clear winner for ease of access to the international terminal along with comfortable accommodation. However this tome upon arrival and departure, there were clearly inadequate staff rostered. In fact there was on arrival a staff member on the phone on hold allegedly dealing with a rydges membership query yet there were a handful of guests clearly waiting to check in. A few of us looked around rather incredulous at the lack of communication from the staff on hold. Very slow and being on hold is not a priority when other passengers are waiting At check out, much the same, one staff member on, no clear signs where to drop card key off. I would have preferred to get a receipt but I was in no position to wait. Then after checking my credit card transactions, I’d been charged for something l never had. Upon return to Sydney, I went back to rydges and asked why and that no email receipt came through. They misspelled my email upon arrival hence no email receipt was received and I insisted there was no minibar used (I don’t drink). This was refunded but rydges needs to pull there finger out with staff training