It took me an hour at check in!

I think a 75.00 pet fee is ridiculous and it was upsetting that when I booked I was not made aware of the fee. Had I asked or been informed we would not have booked this hotel. Also the property had no place to potty the dogs that wasn’t full of weeds.

Very clean and nice staff

I cannot say enough good about the staff here. The hotel itself was clean and in great shape. But the staff were amazing. I escaped here after being assaulted in my home. I arrived early morning before normal check-in/check-out hours. The overnight desk manager let me check in early and was so friendly and accommodating allowing me to have my name protected and not allow anyone to contact me without going through them first. They went above and beyond getting me anything I needed. Even when I needed a pick-me-up ice cream snack after spending hours in the emergency room. I felt so safe and protected there even before the police were guarding the property. My dad came without them knowing and they wouldn't let him past the desk or give my info out at all until they spoke to me even though he told them he was my dad. They called and checked on me throughout the day and asked if I needed anything to eat or anything at all. I honestly turned down the assault victim facility the OPD offered because I felt safer and more comfortable here. Needless to say, they all deserve praise and thanks for taking such great care of me. Not that I hope anyone else needs to escape as a victim, but they just treated me like family. I couldn't have asked for a better place. I wasn't sure what to expect as I was just trying to find a place that would allow my dog to be with me.

I cannot say enough good about the staff here. The hotel itself was clean and in great shape. But the staff were amazing. I escaped here after being assaulted in my home. I arrived early morning before normal check-in/check-out hours. The overnight desk manager let me check in early and was so friendly and accommodating allowing me to have my name protected and not allow anyone to contact me without going through them first. They went above and beyond getting me anything I needed. Even when I needed a pick-me-up ice cream snack after spending hours in the emergency room. I felt so safe and protected there even before the police were guarding the property. My dad came without them knowing and they wouldn't let him past the desk or give my info out at all until they spoke to me even though he told them he was my dad. They called and checked on me throughout the day and asked if I needed anything to eat or anything at all. I honestly turned down the assault victim facility the OPD offered because I felt safer and more comfortable here. Needless to say, they all deserve praise and thanks for taking such great care of me. Not that I hope anyone else needs to escape as a victim, but they just treated me like family. I couldn't have asked for a better place. I wasn't sure what to expect as I was just trying to find a place that would allow my dog to be with me.

We were very pleased with everything.

We were very pleased with everything.

I stopped in on my way home. Will look for Candlewood again. Very nice bed. No breakfast was offered. I was surprised.

I stopped in on my way home. Will look for Candlewood again. Very nice bed. No breakfast was offered. I was surprised.

Employee stated internet was extremely sub-par. Couldn’t even connect to verify

Employee stated internet was extremely sub-par. Couldn’t even connect to verify

nice, friendly staff, easy check-in process, clean lobby and room

Excellent hotel. Highly recommended

Good

Why maid would bother a client if check is 11am don’t have them knock on doors before then?? Also no one was upfront at checkin had to call for someone!!

Quick check , which was great. Very clean and very quiet.

Quick check , which was great. Very clean and very quiet.

Very nice and clean the staff was very friendly I would definitely return for a visit

Very nice and clean the staff was very friendly I would definitely return for a visit

For a handicap room it was tight. The bed was about two feet from the wall on the left side...not enough for my husband's wheel chair. He has to sleep on the left side because he has only one good arm to reach for water, tissue, etc. It was problematic

Easy and friendly check-in. Spacious rooms and clean.

Easy and friendly check-in. Spacious rooms and clean.

A little bit noisy, you could hear the doors closing, and the room smelled like tabaco.

A little bit noisy, you could hear the doors closing, and the room smelled like tabaco.

I’m we did NOT stay! We cancelled and re-booked at a nearby hotel. The fee for the dog was exorbitant!!!

Staff was excellent. Room was missing items from the kitchen that are normally there. I love to stay at Candlewoods for my extended stays, but this location needs to step up on maintenance issues. Simple fixes make a huge difference on the property.

Overall bad experience front desk was rude, and when I got to the room the restroom has red stains all around . Will never stay in this hotel again.

Nice staff. Clean. Quiet area. Non smoking was nice

This was a really good property in Odessa. Room was clean and spacious.

Super clean, and very relaxing. Courteous staff and quiet.

Payed for king and got a queen size bed. Other than that it was fine.

Our room was a suite with a near full-size refrigerator and very comfortable bed with nice sheets. Lots of counter space to work and to eat a pizza we ordered. However, there were NO ice machines in the motel and the ice maker in the refrig made 8 ice cubes all evening during our stay. Also, NO complimentary breakfast available. The hallway carpet looked pretty beat and the floor near the front desk was dirty. The cable TV channels were plentiful but there was no TV guide channel to see what was on.