Very nice hotel with great service. Management were really good during this time.

Check in was good and the room clean and tidy. Very noisy as is close to a busy road. Unfortunately the windows in the common areas were left open so the noise was amplified into the room. Breakfast was very basic and the cooked food was cold which means it was prepared hours earlier. Disappointing.

Everyone was great from front desk to the cleaning staff

Great location and service Staff all very good Nice hotel Breakfast suited more to Asian not at all western Pool was ok

Great location and serviceStaff all very goodNice hotelBreakfast suited more to Asian not at all western Pool was ok

Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good. By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They weren't white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel! Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as it's closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times. The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always there're shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.

Although it was shown a 24 hrs check-in we were told the rooms were not ready when we walked in around 2 PM. Staff was courteous and asked us to wait for sometime. There were no welcome drinks and we thought we will have lunch by the time. We ordered few items and figured out what would be the quality and standard from the food. Overall lunch experience was not good. By the time we finished lunch, the rooms were ready and we picked up the luggages and moved in. The rooms were clean but bit old. The towels and bed linens were seemed like bought when the hotel was built. They werent white but grayed over a period of years! Our room was facing a street and directly opposite to another hotel! Many places the walls and roofs started peeling off due to leakages. The main entrance has a pond and the walls have plants adorning it and most pots were empty and gives a bad look. The pics and actual look completely different. Location of the hotel is good as its closer to many shopping areas, beach and art market. The pool on the rooftop was ok and clean. But you need to remind the staff for towels many times. The breakfast always have mainly Indonesian rice varieties and noodles. We were relying on the toast and made to order omlettes. Always therere shortages for spoons and forks. You need to remind the staff many times to replenish them. The service is overall average and needs lot of improvement.

A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .

A very convenient place to Kuta shopping area and eating places . Generally cheap hotel to stay for a few days . Pillows and bed is quite comfortable and there’s a sliding window so at least some fresh air into the room . Staffs are quite friendly. Breakfast was okie not much variety given its a 3.5 star hotel .

10 points. Check in and out was done in timely matter, room was very clean, and the staff on breakfast time were amazing, in special Tina, was in top of everything. We were contacted by a couple of managers to make sure that everything was ok. Thanks again, we had a great time. Roberto Furlong

10 points. Check in and out was done in timely matter, room was very clean, and the staff on breakfast time were amazing, in special Tina, was in top of everything. We were contacted by a couple of managers to make sure that everything was ok. Thanks again, we had a great time.Roberto Furlong

Couldn’t commend the staff more; they were all so friendly and helpful and would never say no. We had an issue with arranging a collection from the airport and it not turning up, so double check before you fly that someone will be coming to get you! It was however dealt with and we received a complementary driver to take us to our next hotel. Only slight issues were that the shower pressure wasn’t the best, and the breakfast could have been improved - one day they had a specials section doing pancakes and waffles, the next day it was a salad bar which was disappointing. Overall, I recommend this hotel, comfy beds, friendly staff, good spa treatments, and Yudi from house keeping makes the cutest towel animals

Everything was amazing, the stuff very friendly, and the rooms cery clean.i recomended to everybody

Great location, clean room. Love the pool only sorry I didn’t get a smoking room as it’s not convenient

Rooftop pool is nice but frosting on glass obscures view of city. Was black mould in shower room and one of the electrical sockets next to the bed was loose. Room service wasn't cheap but you got a decent quantity and quality for your money.

Rooftop pool is nice but frosting on glass obscures view of city. Was black mould in shower room and one of the electrical sockets next to the bed was loose. Room service wasnt cheap but you got a decent quantity and quality for your money.

My partner and I booked this hotel for our 2 week stay. Upon arrival in the afternoon, our room wasnt ready to check into. We waited 30 minutes in the hotel lobby. The first room we got into was disgusting. The shower smelt terrible, and the water did not drain. There was a 10mm sheet of water on the ground of the shower at all times. The towels were stained all over, so badly i have no idea how the staff didnt pick it up.The bathroom sink would fill up and not drain. There was mould and rust in various parts in and around the bathroom. The walls had several cracks. The staff were very hard to communicate with. They did not understand english very well, nor could they speak it well either. Twice we called room service, once to ask how to operate the safe, and once asking for new towels. No one came both times, we figured out how to use the safe and went and got new clean towels ourselves. For the week we were there, our sheets were not changed. The food was very average (room service and breakfast). We asked for eggs at breakfast and they didn’t understand. No one ever attended the pool bar. Even though we paid for 2 weeks stay, we left and paid for another hotel. Before you read all the reviews and think this is such a great hotel, dont be fooled. I am not one to complain about much but this was a terrible stay. I would never return here again!

My partner and I booked this hotel for our 2 week stay. Upon arrival in the afternoon, our room wasnt ready to check into. We waited 30 minutes in the hotel lobby. The first room we got into was disgusting. The shower smelt terrible, and the water did not drain. There was a 10mm sheet of water on the ground of the shower at all times. The towels were stained all over, so badly i have no idea how the staff didnt pick it up. The bathroom sink would fill up and not drain. There was mould and rust in various parts in and around the bathroom. The walls had several cracks. The staff were very hard to communicate with. They did not understand english very well, nor could they speak it well either. Twice we called room service, once to ask how to operate the safe, and once asking for new towels. No one came both times, we figured out how to use the safe and went and got new clean towels ourselves. For the week we were there, our sheets were not changed. The food was very average (room service and breakfast). We asked for eggs at breakfast and they didn’t understand. No one ever attended the pool bar. Even though we paid for 2 weeks stay, we left and paid for another hotel. Before you read all the reviews and think this is such a great hotel, dont be fooled. I am not one to complain about much but this was a terrible stay. I would never return here again!

Loved the roof top pool. Loved room service. I didnt really like the breakfast. Lots of things i didnt eat

Can not explain how amazing this hotel is. Best service the rooms are spotless. Can not fault them on anything. Breakfast is amazing and really raises the standards. Thank you for having me and my family. I look forward booking with you again

The premise is not expected, But customer service are rude and arrogant and much of help Food is not fresh and watching you at all time not privacy at all Too expensive for this kind of accomodation Overall give 2 stars Definitely not coming again bad experience ever

I liked this hotel very much. Room was clean once they cleaned our room 2 times in one day :) Staff are friendly and helpful. On rooftop there is pool which is good to there is a bar too so you can order some drinks. WiFi was working without problem and breakfast was good too a lot of different foods. Maybe only bathroom was quite small this is only negative thing about my room. Beach is 5-7 minutes away and on the way to the beach there are some restaurants. There is quite big grocery store around 100m away. Next time if I will go to Bali I will take this hotel if the price will not change drastically

I liked this hotel very much. Room was clean once they cleaned our room 2 times in one day :) Staff are friendly and helpful. On rooftop there is pool which is good to there is a bar too so you can order some drinks. WiFi was working without problem and breakfast was good too a lot of different foods. Maybe only bathroom was quite small this is only negative thing about my room.Beach is 5-7 minutes away and on the way to the beach there are some restaurants. There is quite big grocery store around 100m away.Next time if I will go to Bali I will take this hotel if the price will not change drastically

Location is convenient. Many shops & beach are near. Rooftop is good. Children's play noise early in the morning because of houses near the hotel. Bedlinen should have covered the comforter inside completely. It was too easily taken off.

The price is great for what it is, location is right where we were wanting to be, and the breakfast was better than expected... some pros and cons: Pros: - Located right in the heart of Kuta yet down a little side street so it's not that noisy. We were there a couple days for shopping, so being right next to all the shops was ideal, and the beach is basically two blocks away. - Breakfast buffet was sufficient and better than expected: eggs station saved the day, coffee notso good, but overall, tasty and good enough to fuel up for the day. - Staff is very friendly and helpful: perhaps too much so, but can't really complain about that. Cons: - The room wasn't really that nice, but what do you expect for this price? Bed was clean and bathroom was fine. Very damp smelling when we first walked in though, and we had to open the windows in order to breathe. - Loaded with tour groups: mostly Chinese and Indian, so one morning breakfast was over-crowded and these groups can be kinda loud when arriving and departing. - If you're looking for a relaxing vacation in Bali, then Kuta isn't the right place, though resorts in the area might give you enough of a buffer to escape the madness: though quiet, this place is not one of those venues. This place is really in the thick of it. - Some areas on the rooftop are still under construction. - Pool looks dirty - wouldn't recommend swimming in it, so don't count that among the amenities.

The price is great for what it is, location is right where we were wanting to be, and the breakfast was better than expected... some pros and cons:Pros: - Located right in the heart of Kuta yet down a little side street so its not that noisy. We were there a couple days for shopping, so being right next to all the shops was ideal, and the beach is basically two blocks away.- Breakfast buffet was sufficient and better than expected: eggs station saved the day, coffee notso good, but overall, tasty and good enough to fuel up for the day.- Staff is very friendly and helpful: perhaps too much so, but cant really complain about that.Cons:- The room wasnt really that nice, but what do you expect for this price? Bed was clean and bathroom was fine. Very damp smelling when we first walked in though, and we had to open the windows in order to breathe.- Loaded with tour groups: mostly Chinese and Indian, so one morning breakfast was over-crowded and these groups can be kinda loud when arriving and departing.- If youre looking for a relaxing vacation in Bali, then Kuta isnt the right place, though resorts in the area might give you enough of a buffer to escape the madness: though quiet, this place is not one of those venues. This place is really in the thick of it.- Some areas on the rooftop are still under construction.- Pool looks dirty - wouldnt recommend swimming in it, so dont count that among the amenities.

Nice hotel, friendly staff and clean rooms.

I travel a lot and in all hotels I have never been treated better .all the staff new my name and did every thing to make my stay outstanding.

Pleasant & overall good. Recommend . Value for money.

Very clean hotel and in a good location

Couldnt find a better location in Kuta - right in the heart of it all! Almost everything a short walk away. Hotel staff are friendly and helpful and the roof top pool is a good size

The hotel was so strategic and conveniant! Its nearby everything that traveller want such as shops, art market, money changer, bank, restaurant and not least, the wonderful beaches view and seaside!