Place was trashy. Room was outdated and dirty. Clock didn't work. Spout in bathtub leaked. The drain smelled awful. Location in town was a positive

Property is older but we knew that. Last minute trip to Ellicottville and other local options were full. Alternative was to drive to Olean (abour 30 mins) to a chain hotel. We chose not to do this. Check in was quick and freindly, but room was sparse (absolutely nothing on the walls)....was clean but dated. I think the smell of cigarettes is likely embedded in the wallpaper/walls as the carpet appeared recent. For one night it was "okay", but next time I would make the drive to Olean.

the mattress was very uncomfortable... room very old

This was our third and last time staying at this property. The ambience of the place, particularly the outdoor fire pit and the enjoyment it provided, socializing with other guests, made it possible to overlook the run-down condition of the property and the musty smell of the rooms, the gross carpeting and the dated decor. However, the firepit is now gone, the victim, I was told, of noise complaints from neighbors. However, noise was never an issue on our previous visits. The property seems to be under new ownership and I suspect they simply don't want to pay for firewood. The front desk clerk was rude to my wife when she asked for an ice bucket, yelling at her that there is one in every room when there clearly wasn't in ours. The TV didn't work, but we didn't want to go back and deal with this person. That's unfortunate, because the old staff was quite friendly. Finally, the included breakfast is served starting at 8 a.m. meaning that if you need to get up and out, no breakfast even though you have paid for it. We won't be back.

It was clean, comfortable and convenient, but there’s some plumbing issues that need to be addressed

The property was outdated! The toilet had no lid, the bathtub was stained, the bathtub/shower handle fell off as I tried to turn it on. It appears that the owners are not concerned with the upkeep of the property.

Tv in room was not functional. Shower handle did not stay attached to wall No pressure. Toilet broken. Pillows yellow. Blankets itchy. The breakfast had no.milk and spoiled orange juice. Staff were friendly and did not seem unhappy when asked to fix issues.

Made an error when booking so instead of the cottage we got a room ( my fault so we took a room in the annex bldg). Opened the door to nasty musty smell in the small room. Gross, to the point we sprayed cologne and kept the door open. When we got back to the room later, so damp in there the carpet actually felt wet it was so damp. Got it to bed, sheets felt wet too . Uncomfortable to sleep. No venting in the bathroom so showering fogged the whole area up. No outlets in the bathroom either! All in all the room served its purpose in that we slept there, but would not go back. Outdated and smelly. My overnight bag smelled musty too, had to wash everything when we got home. Yuck!

small town and quaint

Run-down - siding falling off, bathroom door held on with rope, shower curtain held on with hair clips, bathroom fan didn’t work, overgrown landscaping, room smelled,

Decent stay for the price, clean rooms and great location. Will stay again

Seems like the place is aging a bit. I stayed in a separate building so my experience may be different than yours if you stay in the main building or the chalet. Breakfast is a kind gesture, nothing looked really good. Maybe avoid breakfast and invest that money into the property

Great location. Very dated property.

Place is dated but you can see that they are working on it

Well located to the downtown & lovely area to stroll around. Cleanliness of rooms has greatly improved from my last visit in June. I missed having the usual yogurt & bagels available for breakfast, coffee was delicious as were the apples. Peanuts butter packets need to be replaced..they were dried out! Interesting history of the stone entrance off Jefferson. Overall would definitely return to this pleasant & reasonable accommodation.

Staff was very helpful and friendly. Needs updating and has no microwave to warm up your food. Overall it was pretty clean and a decent place stay. This was a work trip so I didn't need anything too fancy. Overall a decent place to stay.

No more fire pit Did not have a porch

This was a last minute stay. We were in the annex.

Our room was booked in June. When we arrived at the property they did not have our reservation. The property managers just kept saying he took over July 10th and didn’t know anything. They were unable to accommodate our group and thankfully were able to get last minute reservations elsewhere

Not a bad place. Would stay again.

Excellent stay. Great location with walking convenience to everything in town. Rooms are very clean & well kept. Very nice staff. Say hello to Sam.

Stayed here many times for girls weekends. Great pics and even better location. Will be back. Staff very friendly and helpful.

Nice place

The property is lovely. Parking is tight, it took a long time to find someone to check us in. The room was very damp, ants owned the bathroom, air conditioner wasn't working, and there was a broken window. Those were the complaints that the owner had any control over. Needless to say, we only stayed 1 night.

Door jam broken. Loud people at midnight. Poor staff had no idea of area restaurant.

The desk staff gave me a copy of my bill and sent me on my way. Nothing more. He was not approachable. I called front desk later to ask about the pool hours, breakfast time. Id stay there again but only because I could walk into town in minutes.

The hotel was ok for a night, breakfast was very poor. However, the beds were comfortable.

The property could be amazing if it were taken care of. It is in the perfect location. I suggested to the manage that he spend one night in each room and he would see the issues. The toilet leaked because it was loose from the floor. the sink splattered everywhere because missing the end of the faucet. the light for the bathroom is difficult to find because it is behind the door. the tub had hair in it that was there when we arrived. the bedroom and bathroom had spider webs on the walls. The mattress was OK but will need to be replaced soon. It looks charming from the outside, just needs a little fixing to be great.

Room was very clean and bed was comfy. There was a problem with the front door to the room as it didn't fit the frame so there was a half inch crack around the door and the dead bolt was inoperable. As it was a warm weekend this didn't pose a temperature problem, but definitely would in cold weather. Also, fortunately it was in a neighborhood that felt safe enough that the dead bolt wasn't a huge problem as the door did have the regular lock that worked. It would be nice to have a couple of towel racks in the bathroom as there was no place to hang anything in there.

Friendly host. The hotel is a bit dated, but room was spacious and clean. The location is very good. The host is very helpful and friendly. Will definitely consider for next trip.

This is based on staying in the main building in the two bedroom; I can't speak for the other options for rooms. The good things: easy to find, walking distance to town, pool was decent and there are chairs to sit in by it. Things to be aware of: a/c was only in one room so the other room was very hot and they didn't have a fan to use (bring a fan if you stay in this room), and they also didn't turn on the a/c in anticipation of our arrival so it took a long time to cool down on this very hot day. The breakfast is very basic- bread, wrapped muffins, apples and yogurt. There's coffee and tea bags but it's hard to get hot water out. There are stairs only to the second floor, and if you do have the breakfast you'll have to go down stairs. The facility is very dated and run down. It was clean enough though. There is a mini fridge but no microwave. Towels were soft. They advertised a fire pit but we did not see one, it appears it was taken down. I would give it 2.5 stars. It was fine, but not good. For the price we were content.

We had a room in the Jefferson and it was fine. It was very clean and comfortable. Had everything we needed. The toilet felt really close to the wall but otherwise everything was great. Not super updated but also not super outdated.