Just got back to Los Angeles from 9 nights at this beautiful hotel. I can't say enough about it and its staff. Everybody is extremely helpful and friendly. Absolutely wonderful. From the pickup at the airport, to check-in, to my wonderful room and the beautiful pool and ocean access. Nhi & Uyên....always checking on my comfort and stay. Very attentive and professional. Thank you. Housekeeping staying on top of my room needs was great. Really enjoyed their surprise snacks, sweets, and fruit plates. Mr. Hung, the director of food and beverage, and his entire staff of people working the bars and restaurants, were extremely kind and genuinely concerned about my overall satisfaction. Special thank you to everybody who was so kind...... My, working at Elyxr Bar. Great margaritas and always a beautiful smile on her face! The staff at the Gaia pool bar.....Viet, Chi, Khang, Nam, Bao...... everyone. And of course, Hong. Everybody kind, professional, and happy to help. The staff working Cape Nao & Sasa restaurants......great food and service. And Mr. Francisco, general manager.....muchas gracias! This was my second stay at this hotel. I can't wait to go back a third time.

Our experience at Melia Danang Beach resort was fantastic! Hotel is new, clean and tidy. Our room offered great sunrise view and the clean beach was so nice! My wife love the trip! Guest relationship manager, Ms. Uyen was very helpful in providing some information for our local tour.

While it looks like some parts of the facility are still under construction, with the nearby area still severely underdeveloped, the resort itself was immaculate with two beautiful pools and the perfect beach setting with unlimited access to sports equipments and a great gym. We had fun playing basketball, soccer and volleyball by the beach and enjoyed a delicious hamburger by the poolside (wish they had more Vietnamese food options such as a Banh Mi or Pho like they had plentifully at the breakfast buffet.) There are many newly developing resorts nearby but would still love to visit Melia again.

The staff helped us celebrate our honeymoon with a little gift an extra detail to the room that was really thoughful.

The staff were very lovely. If you are a family, you need a Level room. They are very good. The beach is beautiful and the breakfast was very good. It’s an easy distance from the airport and the Marble Mountain is easy walking distance which was a really great way to spend a morning.

The staff are awesome regarding customer service.

It's a great place to rest and recharge. Breakfast buffet options were plentiful and fresh. Staff are welcoming and helpful. The beach was clean but cannot be used because of high waves.

I really must say, after all the resorts i have visited, the entire staff from front desk, to room cleaners, bar tenders, roaming staff, and especially the dining room staff, are all simply amazing. You can feel their sincerity in their voices when you are being helped. There is nothing fake about this property employees. "Good" people in general, will feel the experience in their hearts when they relax and just take it all in. Bless these people when they have to deal with rude, self centered, and people who think they are always entitled. They speak their language, if it is difficult for you to deal with and or understand, go somewhere else. Best resort by far that I have had the pleasure to stay at.

Very nice

Some of the staff members were super helpful, polite and kind. Especially I would like to say thank to Ms Hang, Ms Jasmine and Mr Tan. These staff members made our stay more special. The infinite pool is so beautiful and the beach has the most peaceful view I ever had. Every afternoon, we used the pool and it was the perfect way to finish up each day. We stayed 6 nights and every day the breakfast was full of variety selection. One thing I suggest to change is let the Grab drivers drop the delivery to the reception area especially when the weather is so bad.

Nice clean spacious room. Staffs are super welcoming and helpful. Private clean beach and also beautiful pools. We enjoyed our time there without any issue. Staffs are 5 stars. Highly recommend.

The hotel offers good structure and access to the beach. However, the reception staff are terrible at solving problems, they do not contribute to helping guests, there is no communication between them, management does not care about guest problems. The pool and beach staff are wonderful. I do not recommend the hotel for Europeans, especially with children - restaurants do not facilitate food for children.

We really enjoyed the stay.The staff were so helpful.Some customers were so noisy at night,it made us uncomfortable.

Really bad service.

We booked the Level Villa, Premium Room. It was one of the worst resort hotels we had ever been to. The entrance door was rusted, and the room was dirty and old. The tv didn’t work, room carpet was extremely dirty. The hair dryer was rusted and didn’t work. The bathtub has bugs in it. The bathroom handle was sticky and sprayed everywhere. The service is very unprofessional, I asked if I can change to another room but was completely ignored because they were busy with phone calls coming in. We didn’t mind downgrading to another room since our booking is nonrefundable. But no offer was made, I’m extremely disappointed.

good service, friendly staff, good location

Everything at the hotel was extraordinary!!

Totally it is nice and comfortable stay at Melia Resort. After taking shower, water did not drain well. Except this, every thing is great!

I'd double check before booking, some things are misleading. Hotel may have 7 restaurant/bars on the property but only 1 is currently open. Resort had hardly any people during our stay in March and they booked everyone on one floor which also brings up how thin the walls are. Could hear everything going around us in the neighbouring room. On our last night we got back to our room after the room was cleaned to find a few things missing, at the time we thought it was only my girlfriends birth control pills but after flying back home the next morning we discovered also some of her make up/ female products also went missing. I will no longer be staying at any of their resorts, shame too as i like their resort in Cuba. Book one of the other many resorts in that area instead.

Service was especially good on the part of all the staff.

The staff went well out of their way to make sure I had a great stay. I wish I were there in vacation rather than business to enjoy my stay completely.

The staff go out of their way to give you a wonderful experience during our stay. Special mention to Laura from the reception/ front desk for all the effort to rectify the issue of the hot shower in the room.

Nice

The nastiest condition since opening.

Our luggage did not arrive but the Melia staff were very attentive to our needs and took care of us very well. Thanks to the team involved.

Service was great. Only issue was that all of the f&b facilities were closed due to covid. Had to go out to the city centre for food or order in for most of the days.

Service was great. Only issue was that all of the f&b facilities were closed due to covid. Had to go out to the city centre for food or order in for most of the days.

This is a very nice hotel with many facilities. There are lovely swimming pools, situated by a wonderful beach. The gym was good with nice view of pool & beach whilst working out. Spa area has sauna, steam room & jacuzzi plus the option to have many types of massage treatments. The staff were lovely. My only small criticism (very small) was the distance to Danang City centre. Though Marble Mountain is a short walk from hotel.

This is a very nice hotel with many facilities. There are lovely swimming pools, situated by a wonderful beach. The gym was good with nice view of pool & beach whilst working out. Spa area has sauna, steam room & jacuzzi plus the option to have many types of massage treatments. The staff were lovely. My only small criticism (very small) was the distance to Danang City centre. Though Marble Mountain is a short walk from hotel.

The staff and facilities were great. The separate comfortable check in of the LEVEL was amazing. The pools and grounds were great. The Gym was good. I did not like the buffet at Cap Nao. The food was too cold being outside in the brisk evening breeze. The food should be inside and over warmers. The Cleaners need to do a proper cleaning at least every other day.

The staff and facilities were great. The separate comfortable check in of the LEVEL was amazing. The pools and grounds were great. The Gym was good.I did not like the buffet at Cap Nao. The food was too cold being outside in the brisk evening breeze. The food should be inside and over warmers. The Cleaners need to do a proper cleaning at least every other day.

Very nice overall - although the construction was a bit loud. However, the reason for my score is that we paid a lot of extra money for the level package, as we had done this before at the Melia resort in Bali. To our disappointment, the level was not on the same level -- screaming children everywhere, no real sense of being special, no free food or drinks other than in the level lounge, and at certain times.... If you want to stay here, for a normal booking its great, but I dont recommend paying the extra money for the level.. its not worth it in my opinion.