We loved our stay in Torredembarra. We came two family’s and stayed in a three room apartment. The apartment was super modern with a fully equipped kitchen. Micro, washing machine, large fridge and freezer. Large living room and our three rooms was very big. Two bathrooms, one with a bath almost like a jacuzzi, and the other one with a shower. The place was tip top and we also had a large balcony with a sea view. When we arrived we came at 24:00, so we checked in late and the reception was closed. I had an email with codes to open a safety box to receive our key to the apartment. It went very smooth to check in the day after for payments and everything. The pool is very clean and spacious and the hotel is close to the beach. It’s also close to the market where you can buy everything!! It opens at 08:30 and closes at 22:00. We can fully recommend this place. It’s great when you travel with kids since it’s so quiet.

Despite calling a month in advance to ensure late check in, we arrived to completely closed premises. The phone number that we recieved through hotels.com and Pierre & Vacances website didn't work at all. We had to find another hotel close by in order to get some sleep. After contact with Hotels.com (that neither could reach Pierre&Vacances) we were relocated and refunded for our stay. I would not recommend these apartments to someone else as there seems to be service what so ever. Big disappointment.

Unfortunately our experience with 'Pierre Vancancies' was extremely unpleasant. On arrival we were given no instructions of how to check in or acquire the key to our room. We arrive to a completely locked premises with the option of a key or passcode entry, to which we had neither. There was a number on the gate though due to us being tourist we didn't have a SIM card enabling us to call Spanish numbers. Luckily there was a friendly bystander who let us borrow his phone and even luckier that he spoke moderate Spanish as the staff member that answered could not speak to us at all in English and provided no alternative. We managed to acquire the code to get inside thanks to the help of the stranger though when inside of the complex still had absolutely no idea of how to get into the actual building. There was no reception in sight and all doors were locked so our only option was to wait in the garden for someone to walk by. Eventually we made contact with another guest who showed us that in one of letter boxes out of sight around the corner was a key which we needed a second code for; how we were supposed to know this without instructions is beyond us.

Unfortunately our experience with Pierre Vancancies was extremely unpleasant. On arrival we were given no instructions of how to check in or acquire the key to our room. We arrive to a completely locked premises with the option of a key or passcode entry, to which we had neither. There was a number on the gate though due to us being tourist we didnt have a SIM card enabling us to call Spanish numbers. Luckily there was a friendly bystander who let us borrow his phone and even luckier that he spoke moderate Spanish as the staff member that answered could not speak to us at all in English and provided no alternative. We managed to acquire the code to get inside thanks to the help of the stranger though when inside of the complex still had absolutely no idea of how to get into the actual building. There was no reception in sight and all doors were locked so our only option was to wait in the garden for someone to walk by. Eventually we made contact with another guest who showed us that in one of letter boxes out of sight around the corner was a key which we needed a second code for; how we were supposed to know this without instructions is beyond us.