The staff was extremely helpful and happy to accommodate you.

Already did

We will not recommend this property because of the Staff. The staff is completely untrained. The receptionist does not have basic training and knowledge. She did not even know the location of the room. We unfortunately read reviews after we booked the Hotel because of the very nice pictures and cancellation was not possible. Because of bad reviews we did not want to give our credit card details. The receptionist asked us to deposit $1000 in cash because we did not want to give the Credit Card. We asked for the written policy of the Hotel for such incidentals, it turned out that the Hotel policy was $500. There was nobody available to take out luggage to the room. The restaurant was empty and the manager was aggressive, impolite and asking if we have a reservation. Service at the restaurant was worse than at a one star hotel. My halibut was not fresh, led to a bad stomach at night. A very BAD experience and completely NOTHING about the property for the price charged. At the end of the stay they gave us a 15% discount on the room rate but still $630 for One night for this property is completely unjustified.

Beautiful pond area, relaxing outdoor hottub with waterfall, steam room, and loved the salmon dinner.

Staff was freindly but not helpful. Was promised to special arrangements for my girlfriend who had a birthday nothing was done. Restoran over expessive no apropriat service. Room service is take the order neve delivered it

Wonderful

The architecture and gardens were beautiful! Highly recommend rooms with a patio overlooking the gardens. We had breakfast delivered to our room and ate on the patio. The perfect way to start the day...

I thought the property was too tight. Not spread out enough