A little run down, but clean, good air conditioning, reasonable breakfast and great staff.

Newly remodeled with plenty of amenities, fridge, microwave coffee maker. Nice bed with large tv. Great location. Nice family owned offers free breakfast and great rates. I would recommend for a shorter trip.

Staff not welcoming, blunt responses,and what was foul is getting my card and charging the deposit fee without giving me a heads up and no acknowledgement receipt after,though I knew there is a deposit fee prior.

Horrible customer service.

I have stayed here many times. Very convenient location for attending the Shakespeare festival. Walking distance.

This is a hotel where the interior designers tried to maximize the small rooms with cute details. The room was darling. And the owners were great to talk to! The outside, I am sure, will catch up with the inside.

I really tried to make the best of it but to get our door to shut tightly and get the dead bolt to latch, I had to shove my body against the door and have my child push the lock over, the walls and bathroom were not clean. They would charge a fee if you called for housekeeping to come in.

It was incredibly cheap, so I can’t really complain. The main interior was clean and the shower was hot. I could tell the owners (mom and pop) were working hard and doing their best, despite the older property. We didn’t use A/C since it was February. We didn’t try the breakfast as it didn’t look like much. The king bed was way too soft and flimsy for our liking. We felt the mattress maybe needed to be replaced, and as a couple, we didn’t sleep well since we could feel the other’s movements. You could hear some road noise even with the door closed, so I recommend earplugs. If you’re someone who sleeps easily and anywhere, you’ll be happy with this budget hotel!

After a mistake on booking for a pet friendly room-owner would not refund me or switch rooms for 2 night stay and had to get another hotel after waiting 40 minutes to resolve- he disappeared and wouldn’t answer phone or emails from from 3rd party booking company

Small motel style reminiscent of my childhood. The staff was warm and friendly. It was extremely clean and simply decorated.

Management was professional and friendly. The room was clean. It was old, but looked as if it was recently been renovated. If you are traveling for business or have an event to attend in the morning (like I did), breakfast is not available until after 7:30 AM, so too late to be of help for early call time.

The room was newly remodeled and very nice, king size bed, disk with roller chair, big lounge chair with ottoman, frig & microwave. I would defiantly stay there again.

Simple clean hotel. Good price.

Great place to stay!

Room rates were low. Heater was coming off the wall. Doors to main lobby were locked at 4:00 pm arrival had to stand out side in freezing weather waiting for service. Room was overpowered by perfumy deoderizer. No breakfast until 7:30 so if you have an early departure time you won't get that.

We paid for but did not stay at this property. Booked it using my expedia points with the balance on my c/c.We were looking for a pet friendly hotel.This hotel cost $37 CDN or so in points and $53 CDN on my card. I checked the pet policy and it said under 55 lbs. And thats all it said. We have 2 yorkies so thought no problem.hotel has a no refund/no cancellation policy. I didnt think this would be a problem. Expedia has always had correct info So I booked it. Then I get this long email from the property with all the rules and extra charges, including this, and its quoted.. Pet Policy : Small pets welcome with an additional 25.00 USD fee per stay per pet. Limit of 2 pets per room, with a maximum weight of 55 pounds. UN-REGISTERED PER PET, PER NIGHT IS A $100 FEE. Pets are NOT ALLOWED on beds or furniture at any time. Pets may not be left unattended in rooms or vehicles and must be leashed while outdoors at all times. Unregistered pets are not allowed on the property premises. So I immediately tried to get hold of hotel to ask why they did not state the pet fee. Called again, and they told me to take it up with Expedia, that they always give the correct pet info. So called Expedia and said I was not interested in paying $50 USD for my dogs when it was not stated on the policies (STILL ISN'T BTW). Expedia said they had a no refund/cancel policy but they would call the hotel. Eventually notified by Expedia that no refund be given. False advert. Expedia.I WANT MY POINTS BACK

Soap and shampoo containers empty.

Very nice clean room.

Older hotel but nice and clean. Staff was nice and has a great location to the college.

There's not telephone to call the office, the tv didn't work, i had walk to the office report, waited for long time and nobody show up. Called many times and nothing

This motel has very strict check-in hours which is pretty ridiculous for a motel. This isn't a bread and breakfast. While I did find out this was mentioned in the fine print after the fact, this wasn't obvious when booking because I wasn't expecting a rule like this. We ended up having to find other accommodations for the first night of our stay after waiting out side the hotel for 30 minutes. The person at the front desk super rude about everything when I did get to check in the following morning. This is a basic motel with weird check-in rules. Also, the wi-fi was unusable. I'd recommend staying anywhere else in town.

Shower covered in mold. No bars soap, just dispenser in shower. Overgrown, unmanaged brush in front of room, trash outside of room. Grubby, dingy, noisy, no security from street. Had to park on street to reach room. Mold all over shower. Just gross.

Very junky looking outside. Dusty arm chairs outside each room with plastic flowers. Inside was clean.

Clean and comfortable. Simple breakfast included. It could use a renovation, but if you're not trying to impress anybody / yourself, it's a good value, and a location that's hard to beat. Walking distance to the Shakespeare Festival and downtown businesses.

No service at all! They have 3 bells offered to ring for service but nobody will ever answer them. They advertise a full breakfast. That is a flat out lie. They simply offer a few carbs that can sit there for who knows how long. We will not ever stay there again and advise others to do the same. There are plenty of other locations close by if you want something inexpensive.

Great staff, room was fine, the bed a No was a horrible sleep. Breakfast was your basic continental, but good.

Rooms very clean and cozy. Desent flat screen t.v. with fridge and microwave.super quiet. Staff was very friendly with a great smile.much needed after attending a funeral. Highly recommend

Really crappy billing practices. Our daughter (SUU alumni) was visiting from Chicago and we went to see a show and meet her friends. Since her plans were in flux, we wanted a room with two beds in case she would stay with us. We normally sty at Stafford Inn, but they were sold out. This hotel was close by so we went with it. AFTER booking, we get an email detailing all the "rules". No housekeeping (unless you pay extra), no checking in after 10:00 PM (unless you pay extra), no visitors after 6:00 PM (really?). Unregistered guest would cost an extra $50.00/night. We found these very weird, but since we were arriving early and were not planning on entertaining, we thought it was fine. However, when we went to register, it turns out that the room price was for two guests (even though the room is for four) and if my daughter was going to stay with us, we had to pay $20.00 extra/night. Bear in mind, none of these rules were advertised during the booking process. The room was OK, although could use some dusting. The location is great, with easy walking access to the festival grounds. Parking is free. WiFi was spotty in our room.

We checked into this hotel to find a large group of people cooking pork on a hot plate outside our door. They appeared to be hosting a party and we’re loud and drinking heavily. We had been driving all day and my young kids just needed a safe and quiet place to sleep. The room was not soundproof as advertised and there was trash in the trash can. Management did nothing to help us and directed us back to Expedia. Expedia tried to help us given the experience but the hotel denied a refund to their request as well. This is a horrible establishment with horrible management. I will also be reporting them to the BBB as I’m sure this is a violation of fire code as well.

There is a confusing check in procedure...you need to ring a bell for someone to check you in and it took awhile for someone to help me...i was confused which bell to ring and after ringing several different bells, I called the hotel number and someone came to help me. The room was very clean and comfortable. The TV had no signal but the owner came right over and fixed it. The ice machine wasnt making ice so the owner brought us a bag of ice! He went above and beyond to help us. The room was very quiet and the breakfast was good...we so appreciated the owner...he is working very hard!

Wasnt expecting a motel (since it calls itself a hotel) where my children were separated from my room by a parking lot. Also hasnt been updated for decades and most lamps were not even plugged in and there were no usb outlets or any technology within the past 30 years. Location was great for SUU campus though.

Very attractive property and rates for shoulder seasons.