• We were surprised that there would be a cleaning fee on top of the fee for staying. This is highly unusual for a hotel. The extra fee really ought to be advertised ahead of time more clearly. • The place had virtually no daylight! There were 2 large windows, but only to a narrow shaft with building on all sides (approximately 3x3 meters and approximately 4 stories high). These windows were darkened with a reflective film, making it even darker. • The bedroom door was so low that we could not walk into and out of the bedroom without having to bend down significantly. The door frame was only 175 tall. • Several restaurants or other businesses right under the apartment removed trash or other containers or items with A LOT of loud, metallic scraping and clanking every morning between approximately 4 and 6 am. • The bedroom was so small that one person had to literally crawl into and out of bed. We are not as agile as we used to be. We enclose pictures. • There was dried menstrual or other blood on the comforter, which did not have a comfoter cover. There were also blood-like stains and other stains on the two sofa pillows. • The location address is just the front desk, which is an office. Our unit/room was a few minutes walk away. • The TV looked new, but we could not find any English language stations. • As a couple, it was inconvenient to only get one set of keys. • The apartment was nicely renovated with new fridge, washing machine, and coffee maker.

This was a great location, and a historical stay, which I loved. Unfortunately, I felt very disrespected by the hotel. They came into our apartment where we were staying without telling us. We asked for more toilet paper and they could have delivered it then as we were always out and did not have time to stop by the office. The pillows and bed were uncomfortable and 2 out of the 5 appliances did not work. The furniture was worn out and dirty. Also the shower had issues. We dealt with everything and made the most of it, but I am truly disappointed in the way we were treated. We should have received another room that had the working amenities offered.

We had a mouse in our room the entire stay and no hot water for days until they were able to assist with that. Staff was not very helpful and there was trash outside our room for days before we brought it to their attention and they finally removed it.

This property was not as advertised. We had to go to multiple locations just to get the keys and then get to the apartment. The apartment was much smaller than advertised and did not come with the specified amenities. Only half a roll of toilet paper was provided to 2 girls for 4 nights. There were several stains on the chairs and bed which made this place seem unclean. We were also expected to clean the entire place prior to leaving which was not clearly made aware to us during booking.

The location of this property is fantastic- in the heart of old town and a 2 min walk to the water front. That said, it’s very loud into the early hours of the morning which makes sleeping challenging. The main living space has AC but the bedroom doors need to be left open to get air into the rooms which does not help with dampening the noise while sleeping. The apartment is well equipped with everything you need. The floors felt like they hadn’t been swept and the beds are very uncomfortable. If you have difficulty with stairs, this property is not for you. We loved that the property had a washing machine!

I stayed at this property in July 2024. We arrived and picked up the keys to our apartment around 6pm. We then walked to the apartment and unlocked the door to the apartment. When we attempted to open the door, the door handle fell off! We were unable to enter the apartment. There was and still is no contact number after 6pm to contact the reception! I swiftly ran to the office to see if anyone could help, but they had shut by this point. I was left with no other option but to spend a night in a hotel nearby. I went to the reception the day after, and they apologised and fixed the door handle. I was told that I would get a refund for the 1 night stay and they were sorting this out with Expedia. The apartment was ok in itself. A small apartment, very steep staircase to get up with luggage. The apartment had the basics that you need however the air conditioning was very loud! After checking out on the final day and not receiving a refund for the first night, the reception staff said that I have to contact Expedia myself. I am now home, and still not received my refund. I have contacted Expedia directly who have said they have tried multiple times to contact the property and they have declined the 1 night refund on multiple attempts. Expedia have told me there is nothing else that they can do as the property has declined my refund. I am therefore writing this review to warn people of how deceitful this property is and to not book with them. I feel really let down by them :(

Kitchen was unusable, pictures on the website are not matched.

We had to change properties after the first night as the air conditioning unit in our first place was broken. Otherwise, the property was beautiful and well equipped. The second property had working air conditioning, but was not quite as nice. The bed was hard as a rock. The location of both properties in the Old Town was great. Everything was walkable. I also want to give a should out to the property manager for being responsive and able to move us because of the air conditioning issue.