When I entered the hotel around 4pm, no one was at the desk to help me check in. I waited for about 10 minutes before I was asked if I was checking in by the receptionist. Upon arriving at my families room, we found about 7 ladybugs all over the ceiling, windows, curtains, etc. There were two dead (smashed) ladybugs on the ceiling. The ladybugs kept coming in somehow. I killed 5-6 in our two night stay. To have access to wifi for your phones or other devices, you have to sign up for the “membership”. The WiFi on the TV was horrible. For Netflix to load, it took about 10 minutes each time. The mattress was uncomfortable and the pillows had little to no cushion. The wires on the AC/ heater unit were exposed. We had a 6 month old with us which made this super unsafe.

We stayed one night, on the tail end of a longer trip. The hotel was clean, had a pleasant smell, and the room was very spacious. The continental breakfast was definitely above average and had options. The only negative thing was the pool area. The waterfountain was full of rust and looked dirty, as did the pool itself, which appeared to have a green algae/mold issue. If they improve that area, this would easily be a 5 star place.

If you want to get some sleep ask for a room that's not above their courtyard. My huband and I stayed in room 312 which even though was on the 3rd floor, was right above their courtyard area. People were partying till 2AM. And there is apparently no sound proofing in this hotel because we could hear everything. Talking to the front desk did nothing. Not only did we have to deal with the noise but the cleaning and maintenance people can't be bothered to do their jobs either. A razor from the last guest was left in our shower. The faucet was completely loose and about ready to come out. Wires were showing from the heating and cooling unit. And 2 of the 4 bulbs surrounding the bathroom mirror were burnt out. Among other things. My husband and I had stayed in this hotel a couple years ago and really enjoyed it but they must have sold it to someone who does not care about the guest experience. Breakfast was also really lacking. Not even a meat option. Cooked options were scrambled eggs and biscuits and gravy. We won't be back.

Clean quiet option, not as crazy crowded or noisy as other Wisconsin dell hotels

Closer to the town and water parks.

Pleasant stay. Would be nice to be able to get some outside ventilation (by open window) in the room as it had a bit of a new carpet odor. Breakfast was ok.

Perfect stay

Seemed very new & fresh - only thing - was we did not see any air vent for the bathroom... or to get rid of moisture during a shower