Food was good. Staff were friendly and helpful. Rooms were clean and tidy. The only thing letting it down was the air conditioning, it only worked from 3pm to 3am and had a foul odor when working.

Food was good. Staff were friendly and helpful. Rooms were clean and tidy. The only thing letting it down was the air conditioning, it only worked from 3pm to 3am and had a foul odor when working.

Wouldn’t return ! Stressful stay ! Raw food , rude staff , fight for beds and repetitive food !

I will try to keep this factual Pros: 1. The toboggans and the play areas for kids are really good 2. Food is OK knowing it's Magic Life hotels. 3. Entertainment is Good But all of the above are not what makes a hotel good. Cons 1. Hotel excessively overpriced for the quality of service and accommodation. It's a 3 star hotel at best. 2. Staff at the reception is rude. They wanted to collect money on top of the deposit for beach towels against Orbitz policies. 3. They gave us a room in 2nd floor when they saw we have a 80yr lady that can not climb stairs. 4. The part that made this stay terrible is that some of the room blocks are near a very loud night club that stops at 6am. They gave us the room next to the night club on our last day. We could not sleep at all even with noise cancelling headphones. I've filed a complaint with Orbitz and i am seeking refund for that night. When called the staff at 3am to complain. they said that they could not do anything about it but wished me a good sleep. Adding insult to an injury. 5. Beach was OK, best in the early hours. Gets dirty as the hotel is located near a sewer station. 6. AC in the room is probably 20yrs old with no maintenance (based on someone who works there). The Air out of the AC while it's cold, it's very bad quality that caused headaches for my family and airway obstruction. This is health hasard in the long run, luckily i stayed 2 days only.

My brother and i stayed in a triple room for three nights on our recent trip to Tunisia and enjoyed every minute at this resort! We found that there was a great variety of food choices, including delicious desserts. We were quickly served by friendly staff at the beach and lobby bars. We really enjoyed the beach layout with plenty umbrellas and chairs, and had a great time emracing our inner child on the waterslides. We were sad to leave and highly recommend this resort. The only con: terrible a/c in our room which was cleary not working.

My brother and i stayed in a triple room for three nights on our recent trip to Tunisia and enjoyed every minute at this resort! We found that there was a great variety of food choices, including delicious desserts. We were quickly served by friendly staff at the beach and lobby bars. We really enjoyed the beach layout with plenty umbrellas and chairs, and had a great time emracing our inner child on the waterslides. We were sad to leave and highly recommend this resort. The only con: terrible a/c in our room which was cleary not working.

We were a party of 7 in two neighboring rooms. Because we had a young child as a fourth person in one room they gave us quadruple rooms that included a trundle bed. From our reception at the desk with cold drinks to our checkout the staff went above and beyond to help and meet any desires we had. Everything from the pools to the halls and bathrooms were incredibly clean. The food had so much variety and was delicious. One of the A/Cs wasn't working in one of our rooms and someone came right away to fix it. The beach was beautiful! The only disappointment we encountered was on our last day we wanted to eat lunch at the restaurant by the beach and there was a school group of some kind there taking up every single table. There were at least 50 very young children. Overall, our expectations were exceeded and we can't wait to return! Thank you to the staff for a wonderful stay!

We were a party of 7 in two neighboring rooms. Because we had a young child as a fourth person in one room they gave us quadruple rooms that included a trundle bed. From our reception at the desk with cold drinks to our checkout the staff went above and beyond to help and meet any desires we had. Everything from the pools to the halls and bathrooms were incredibly clean. The food had so much variety and was delicious. One of the A/Cs wasnt working in one of our rooms and someone came right away to fix it. The beach was beautiful! The only disappointment we encountered was on our last day we wanted to eat lunch at the restaurant by the beach and there was a school group of some kind there taking up every single table. There were at least 50 very young children. Overall, our expectations were exceeded and we cant wait to return! Thank you to the staff for a wonderful stay!