Staff is terrible! Don’t waste your money.

Beautiful hotel right in the middle of all the action to shopping, restaurants and bars.

This hotel had a very high rating, but Whitefish standards must be kind of low (ESPECIALLY for their room rates). Yes, its a decent hotel, but I would rate it maybe an 8.4 or 8.6. Food options are limited, rooms are nice, clean, but nothing to be thrilled with. Housekeeping forgot to clean our room. Music in the lobby was so loud at check in, it was very difficult to hear the desk clerk. Location is good.

We had a great time at the Firebrand. It met all our needs- comfortable & clean. Centrally located.

The property was ok but not outstanding especially for the price

Nice place, but overpriced for a hotel that isn’t really anything special. Hotel bar closes at 10 but the bartender disappears before 10, and on my second night on Memorial Day, the bar wasn’t even open.

If you want to be in a great location, this is a good spot. However, that said, Firebrand needs to work on customer service at check in to check out. The front desk person was so unhelpful and not very friendly; no eye contact and not the typical front desk attendant. Over the phone customer service was good but that did not transfer over to the in house front desk. The hotel room condition was fair and barely acceptable; i.e. carpet was stained and smelled so musty. Linens were not in good shape (tattered and shredded). The bed linens did not smell clean and I did find a foreign material (bed hair) on the sheets. Yuck! One of my pet peeves. We did chose this hotel for its location so that was the most positive part of the experience. Other name brand standard hotels are a bit of a drive to this little ski village, so we made the best of it but would definitely find another option next time.

Loved every moment of our time here.